Dependable Appliance Service

4.32 |135 Verified Ratings
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Dependable Appliance Service

4.32 | 135 Verified Ratings
Write a Review

848-459-7545

32 Morris St
Staten Island, NY 10309
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Dependable Appliance Service


"SERVICE AT ITS BEST" A FAMILY OWNED AND OPERATED FOR OVER 25 YRS WE SERVICE NEW JERSEY AND NEW YORK

DEPENDABLE APPLIANCE SERVICE was started in 1993 and has been growing ever since. We are authorized for mostly all the major manufacturers . and most of the big box stores and independent stores. Todays ever changing appliances are built with so much more technology than years past, so you want a company like DEPENDABLE that is authorized, trained and up to date to properly work on your unit. We do service in New York and New Jersey. You can also call my cell # @848-459-7545. when your appliance fails you need it repaired fast so we can possibly offer same day service depending on time of day and location if not next day. We stand behind our work should a problem arise.**.WE SERVICE MOST AREAS IN NEW JERSEY AND NEW YORK AREAS*** SERVICE CALL /TRIP CHARGE INCLUDING DIAGNOSIS -89.95$

Achievements

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Service Area

  • Brooklyn
  • Flushing
  • Jamaica
  • Staten Island
  • Red Bank
  • Great Neck
  • Floral Park
  • Bayside
  • Long Island City
  • Garden City
  • Elmhurst
  • East Elmhurst
  • Queens Village
  • Hempstead
  • Kew Gardens
  • Uniondale
  • Valley Stream
  • Edison
  • Little Neck
  • Ridgewood
  • South Ozone Park
  • Westbury
  • Perth Amboy
  • Rockville Centre
  • New Hyde Park
  • Astoria
  • Saint Albans
  • Corona
  • Manhasset
  • Morganville
  • Woodmere
  • Far Rockaway
  • Woodhaven
  • Woodside
  • Long Beach
  • Malverne
  • Bellerose
  • Williston Park
  • Milltown
  • Oceanside
  • East Rockaway
  • Marlboro
  • Rego Park
  • Roslyn
  • Freehold
  • Maspeth
  • Island Park
  • Howard Beach
  • Keyport
  • Eatontown
  • Roosevelt
  • Jackson Heights
  • Middle Village
  • Springfield Gardens
  • Lynbrook
  • Forest Hills
  • Baldwin
  • Allentown
  • Oakhurst
  • Parlin
  • Franklin Square
  • Old Westbury
  • South Richmond Hill
  • Millstone Township
  • Englishtown
  • Howell
  • Middletown
  • Long Branch
  • Elmont
  • Cedarhurst
  • Belmar
  • Mineola
  • Roslyn Heights
  • Farmingdale
  • West Hempstead
  • Neptune
  • Sayreville
  • Freeport
  • Whitestone
  • Hewlett
  • College Point
  • East Meadow
  • Hazlet
  • See All >

Services Offered

Appliances
  • Appliance Repair

Areas of Expertise

  • Appliances (All Types) - Repair or Service
  • We provide exceptional service for both in warranty and out of warrany repairs..

Product Brands Used

  • Admiral
  • Amana
  • Bosch
  • DCS
  • Dacor
  • Electrolux
  • Estate
  • Fisher & Paykel Appliances, Inc.
  • Five Star
  • Frigidaire
  • GE Consumer & Industrial
  • GE Monogram
  • Gibson
  • Hotpoint
  • Jenn-Air
  • Kenmore
  • KitchenAid
  • LG Electronics U.S.A., Inc.
  • Magic Chef
  • Maytag
  • Roper
  • Sears
  • Sharp Electronics Corp.
  • Speed Queen
  • Sub-Zero Freezer Co., Inc.
  • Thermador
  • Viking
  • Wards
  • Whirlpool Corporation
  • Wolf
  • danby
  • See All >

Quick Facts

Business Hours
Monday:
9:00 AM to 5:00 PM
Tuesday:
9:00 AM to 5:00 PM
Wednesday:
9:00 AM to 5:00 PM
Thursday:
9:00 AM to 5:00 PM
Friday:
9:00 AM to 5:00 PM
Saturday:
12:00 AM to 12:00 AM
Sunday:
12:00 AM to 12:00 AM
(Please call to confirm)
  • Trip Charge
  • Warranty Description: 1 year on all parts 90 days labor
  • Credit Cards Accepted

Credentials

In Business Since: 1993
Memberships & Affiliations
  • DEPT OF CONSUMER AFFAIRS
Screening
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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because my family was always involved in the appliance parts business and saw the need for a reputable and dependable service company you can rely on, so I started dependable appliances in 1993 and have been growing ever since.

We started in this industry in 1993.

We describe our business as Family owned and operated

 
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Ratings & Reviews
Dependable Appliance Service

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 135
  Page 1 of 14
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5.0   |  
Review by in Brooklyn, NY
Prompt professional service
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5.0   |  
Review by in Woodside, NY
Quick and professional response- the repairman who came was polite, efficient and very helpful. Very easy process.
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2.0   |  
Review by in Staten Island, NY
Let me start off by saying that the owner Steve reached out to me after I said that I was going to leave a bad review on HomeAdvisor. Unfortunately, one of the members of his customer service staff is unprofessional, rude and down right not nice. The lack of help and communication caused me to not have a fridge in the heat of July for almost 2 weeks. Owner Steve told me that he would refund the cost of my service call that I paid to his company. (I wound up getting well done company Professional Appliance Repair to diagnose and repair my fridge who overnight compressor and fixed my fridge in 40 minutes -- one day after booking an appointment). ADDED JULY 29, 2019: Never received refund of service call charge even though promised by Steve. Check was cashed.
Response by Dependable Appliance Service: Wow. Its unfortunate reviews are 90% left to the unhappy rather than the happy. My company satisfies a hell of a lot of people thruout the year. Now. On to your case. You called as a COD. It was when we got to your house and after you paid us and after we left that miraculously you had a contract. With who you didnt know. But you knew you had a contract. Finally you found out you had a contract with warrentech. We had asked you to call and have them send over your paperwork. To this day 7/29. We never heard from you or your contract company. My office told you numerous times. Have them send over the contract and we will refund you. Th
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0.5   |  05-17-2019
Review by Kristan R. in Belmar, NJ
Not responsive in a timely manner. Failed to repair my washing machine after 4 visits with an inexperienced technician.
Response by Dependable Appliance Service: Hello Mrs Reid... I do not understand your comment of not responsive in a timely manner, every time you call my office answers the phone, we have never avoided your calls nor would. We went the first time replaced suspension rods, you called you said it was not working, doing the same, we replaced the rods a second time, you called again we said we will out a different tech to get a look, he is in your area on Tuesday and Thursday, but there is a training class, but Tuesday is open but you did not want that... as for inexperienced, the two techs that were at your home went to a vocational school for appliance repair, rode along with lead techs for over a year, they do very well in the field, and in life there comes a point in time, where you need to let them fly and get experience on their own, remember there are other companies that do not hire because they have no experience, well how do they get experience if you do not hire them, but that is not the case here, the one tech, Chase is my son and has watched me for his whole life doing this. Every tech from rookie to seasoned I have known has at one point had a difficult time with a unit. I assure you, your unit will be fixed or refunded, but did not warrant this negative review till all is said and done, to see how I would have handled the situation to the end, at that point I am sure your review would have been different, but in this day and age consumers just feel super compelled to hop right on and write away and as I finish this, I was made aware that a while ago we fixed your dryer, it was the same tech, Chase, and that you were very happy but again, I will handle this from here and get you a resolution.
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5.0   |  
Review by in Staten Island, NY
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5.0   |  
Review by in Brooklyn, NY
h
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0.5   |  05-14-2019
Review by Fran M. in South Amboy, NJ
Project: Repair or Service an Appliance
Overcharged, tech comes in own vehicle and not prepared to do work on first visit. Did not come at scheduled time.
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5.0   |  
Review by in Staten Island, NY
Fast service.Nice technician.Price about average.
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3.0   |  
Review by in Highlands, NJ
Project: Repair or Service an Appliance
The original solution was incorrect and am awaiting follow up.
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4.0   |  
Review by in Staten Island, NY
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Showing 1-10 of 135
  Page 1 of 14

Seal of Approval

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  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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