Desert Heroes HVAC LLC

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11 Years In Business

Company Details

  • Verified Licenses
  • Veteran Owned

Contact

814 W Rose Lane
Phoenix, AZ 85013
https://desertheroeshvac.com/

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • hvac
  • air conditioning
  • heating
  • Cooling
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

5.0
8 Verified Reviews
  • 5
    8
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-8 of 8 results
5.0 Jean H. Phoenix, AZ
12/24/2024

Robert was courteous, professional and friendly. We hired him to replace our thermostat. And he went above and beyond! He touched up the paint and sanded the wall by the thermostat. Changed our air filter and cleaned the cover. He was very clean and cleaned up beautifully after the job. We will recommend him to our friends and definitely use him again.

5.0 Candace W.
11/18/2024

Workng with Desert Heroes HVAC was a great experience from start to finish. Robert explained options clearly and made sure the mini-split he installed was the best for my situation. He helped with the city permit, coordinated with the city inspector and was helpful in every way I can image. I would highly recommend this company. I will hire them again.

5.0 Dave D. Scottsdale, AZ
10/25/2024

Fair, friendly, competent, and on time. Desert Heroes will always be our go-to HVAC team.

5.0 Peter L. Paradise Valley, AZ
10/12/2024

They worked with me. I knew I was getting the best service and alternative solutions.

5.0 Jason B.
9/15/2024

Excellent service. Robert arrived in time and was well-prepared. He explained the entire process and made sure that I understood what he was doing. My new thermostat works well and Robert explained its features. He left my house clean and tidy, which I appreciated. Their pricing is reasonable for the service and quality they provided.

Response from Company:

Thank you so much for the great review and thank you for signing up for our membership program we will see you soon for your winter maintenance and proud to have you as our customer. Feel free to reach out to us anytime!

5.0 Cheyenne T. Phoenix, AZ
9/10/2024

My experience with Desert Heroes HVAC has been outstanding! I regret not contacting them sooner when we first encountered AC problems, as now I can't envision choosing any other service. Robert, the owner, has been incredibly thorough and responsive, guiding us through every step of the repair process. He even went above and beyond to help us utilize our unit's warranty, ensuring we saved money in the process. While there are many HVAC companies out there, the genuine care and exceptional customer service that Desert Heroes provides are irreplaceable. I will continue to rely on this company and eagerly recommend them to my friends and neighbors.

5.0 Bryson O. Phoenix, AZ
9/7/2024

The service request and response time was fast and easy. This company has a no nonsense approach to servicing all HVAC repairs. I was given quotes by multiple different companies who all said that I needed to replace the entire system which would have been (10k-20k). Desert Heroes HVAC came out to address the issue and had my unit running better than it has since I bought the house 3 years prior and Saved me thousands and even reached out to check on their work afterword. I know everyone's experience might be different but I couldn't have asked for better service. Highly recommend if you want honest prices and quotes that don't try to get you to spend extra. I have a fairly old unit so I know eventually I will need to get it replaced but this company was able to get the cold air flowing again so now I have some time to save up and eventually get the full replacement. Also I suggest letting them get the parts for you because I did try to buy the suggested parts to save money but they will always be able to get the parts you need at a better price. 10 out 10 company.

5.0 Erin C.
8/24/2024

Finding/knowing an HVAC contractor that is competent AND honest can be tricky. Thankfully I already knew Robert Davis from our shared 5 years in the Army Reserve. His troubleshooting and diagnostic skills (on complex communications equipment) were ALWAYS above his peers (and superiors!). Channeling his natural problem-solving skills, along with his upright character, into his chosen trade really (along with 9 years of experience) really provides a reliable choice! There are other reputable HVAC providers out there, but there are also many slick guys and incompetent guys out there pretending they are fair. If you already have someone good, then carry on. If you don't, then please know that Desert Heroes HVAC can be trusted 110% to take care of business!

Response from Company:

Thank you for the awesome review I’m glad we could help you out. It was a pleasure serving with you Sarge! I miss those days.

Photos

Desert Heroes HVAC LLC
Deals
3
Attic Install

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