Desert Pump & Irrigation

they did a good job replacing pump

Dwayne is great. Him and his men got the job done in record time.

Highly recommend these guys!

Duane (correct spelling?) and his crew are ROCKSTARS! They pulled our old pump and replaced it with a new one due to extremely poor work done previously buy another local company. They showed up in under 24 hours after the first call, and checked in multiple times throughout the process. The temps were hovering around 110 degrees, they were in and out in under 3 hours and did a fantastic job! I would recommend them to anyone needing this type of work done!!

Very knowledgeable. Pleased. Prompt

Charged me for 3 1/2 hours work at $200 an hour. A broken piece of PVC down about 18 inches was uncovered in the first 20 minutes of shovel digging. Then he left twice and spent over an hour running around â getting parts â which he charged me for the time and parts, while his 2 workers leaned on the fence and waited. His two workers put the parts on, took about 20 minutes. He unloaded his backhoe and dug a few irrelevant scrapes beside the hole so he could charge me for that $150.Then $200 for the driving time to and from. Absolute rip off -if my husband had been home couldâ ve done for 20 bucks. Wasted time, overcharged, pumped up the charge, brought two men for a job that took one. Absolutely would not hire this man to do anything ever. Charged over $900 for changing a piece of PVC pipe.

Very professional and prompt!!! Highly recommend them!!!

You haven't got enough stars to adequately describe the service. I had no water and tracked the problem to my pump controller. I bought one and installed it myself. The next time I lost water the pump was shorted to ground. I called DeWayne on Monday morning and he appeared that morning. He determined there was indeed a short and replaced the entire pump system including pipe and wiring. I had water flowing by quitting time. That was round one. The water quit again. I couldn't get it going and after troubleshooting determined my controller was good and thought the new pump was bound up and couldn't turn. I called DeWayne back and he left scratching his head. The motor wasn't actually binding but something wasn't right. He said he'd be back tomorrow and pull the pump. He was back that afternoon knocking on my door telling me I now had water. I thought he was pulling my leg until I confirmed I did indeed have water. The man is a miracle worker or at least knows where to get the information to get the desired final result - running water.. It turned out my brand new controller was defective after a total of 38 days in use. If you get a pump from DeWaayne get the controller from him, too. It may save hassle in the future. I felt the price was quite reasonable for the work done and really appreciated him going the extra mile and returning to finish up that afternoon. I had been without water the entire Labor Day weekend (Friday evening through Monday) but saw no reason to ruin his weekend with my problems.

Desert Pump is very knowledgeable I would hire them again!

immediately responsive I would recommend

Good Service, great quality of workmanship and equipment. Pretty responsive when called and got the equipment and job completed in a timely manner.

I was impressed with the two gentlemen that came. They were professional and respectful. I was a little surprised by the cost but I do not have any complaints of the work. After a couple hours it was discovered that it was not the well after all but a break in the pipe between the pump house and the shop. They did put in better pipe to the well as the previous pump guy put in sub-par pipe. I would definitely call them again.

Diane was very thorough and trustworthy and not afraid to help you save money where he can. Highly recommend!

On time.quick response

Accurate, helpful & fair

Very knowledgeable, Great customer service.

They are courteous, show up on time and do what they say they're going to do.

excellent service..came out immediately. quote as expected..Repair accomplished in 8 hours..

It's only been two days, but there are nine families very happy to have running water after being out for a week.😃👍

Very prompt in coming to look at my well. He came the same day and had it fixed the following day. He was clearly very knowledgeable and was also very courteous.

Very prompt and courteous service. Dwayne was friendly and flexible.

To begin with the positive, my pump was replaced in several hours once the owner and his crew arrived to repair it. I contacted this firm a week previous to the repair. I chose them because they had repaired my pump 2 years ago. At that time the work and the service was fast, and professional. I was impressed enough that I didn't mind going to the bank for cash to pay him rather than check or credit card. This time, I called and Dewayne remembered enough about our previous encounter to describe to me where I lived. He came out, looked over the situation, and requested we make major changes to our landscaping to facilitate entry of his boom truck. This included removing several mature shrubs. It also involved moving appropriately 1/2 ton of rocks. After a week of hard work, I called Dewayne and told him we were ready for him. He said he'd drive by and check. The following morning he called to tell me he and his crew were going to come fix my pump, but before he headed out he needed to know if I could afford to pay him, in full, that day. I was highly insulted by the question. First was his assumption I would have no problem fraudulently hiring a repairman I wasn't prepared to pay. I was also offended that he spoke to us multiple times in person and over the phone over the course of a week and never mentioned money at all. If he was concerned about my ability to pay, he should have brought it up at the first visit. I don't understand why he felt getting paid would be a problem because when we hired him in 2016 we paid in cash, in full at the finish of the job, exactly as we did this time. To add injury to insult, they damaged the frame to a portable garage, broke my nectarine tree in half, and wiped out a grape vine getting their truck out. I would be much more forgiving had it been mentioned to me at the time, instead of leaving it as a nasty surprise. I won't use them ever again. PS: a heads up that our water was gonna be brown for 3 days would have been nice.

I was not home when he installed the new pump so I turned on the pump and it would run for a few seconds and then shut its self off. I called him 4-5 times to come fix the pump and each tome he said he would be out to fix it. He never came out and now he doesn't even answer my phone calls.