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Desert Star Electric, Inc.
Electrical Wiring or Panel Upgrade, Electrical Switches, Outlets & Fixtures Install or Repair,
About us
Desert Star Electric, Inc., is the Pasco, Washington areas top electrical contractor. With over 30 years of devoted experience to the trade, we hold a master electricians license and know that you will not find quality or customer service like we provide, elsewhere. Please give us a call to discuss any electrical task you may need done, we would love to earn your business!
Business highlights
Se habla espanol
21 years of experience
Services we offer
Electrical
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.630 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 7% | ||
| 3% | ||
| 3% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 30 reviews
Michelle H.
Jan 2020
Fast and kept to bid price
Anne N.
Oct 2019
Electrical Switches, Outlets & Fixtures Install or Repair
On time. Did good job.
Stina G.
Aug 2019
Electrical Switches, Outlets & Fixtures Install or Repair
The work was completed in two hours despite multiple problems they were repairing. I was very happy with the results and will recommend them to friends and family. Loved the receptionist who scheduled the appt. Fast service, happy customer!
Tars C.
Jul 2019
Electrical Switches, Outlets & Fixtures Install or Repair
They were one of the few companies willing to help me...someone with a small job. They were kind and respectful.
Don C.
Jun 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Kept me informed if another job would make them late. Arrived on time when they said they could. Cannot rate the work quality since mine was a troubleshoot and no actual work was needed.
Steven C.
Jun 2019
Electrical Switches, Outlets & Fixtures Install or Repair
very satisfied with their work. Steve C
Stan W.
May 2019
Left a mess and walked out.
Response from Desert Star Electric, Inc.
"I was saddened to see your 2-star review of our work on replacing your bath fan. Inasmuch as this is not the normal response from our customers, I talked to our employees to inquire "what happened". Their report indicated that they had swept up what they could; the electrician in the attic said that he got down on his hands and knees to pick up the insulation which had fallen from the attic and landed on the area rug in the bathroom and additionally he took the rug outside and shook it; the homeowner advised our employees that he would vacuum up the sheet rock dust that remained after the area was swept. I would appreciate your recommendation as to what we could have done better to serve you. I have ordered a hand vacuum which they can carry with them in the future. I am sorry about your dissatisfaction with our work; our goal is to provide quality customer service and we will strive to continue that pursuit. The owner of Desert Star Electric was appreciative of your comments when the crew left the job site when you complimented the crew on the good job they had done on the fan installation. Shirley Reese, Vice President - Desert Star Electric"
John M.
May 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Gary H.
Apr 2019
A quick response to our needs. Professionally executed. I would recommend them to any of my colegues for installation of their Tesla charger.
Scott S.
Mar 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Extremely responsive, exceptionsl service. I was in the middle of installing a ceiling fan (have installed a lot), ran into something i hadn t before, called Desert Star and they were able to respond within the hour. I m very, very pleased and will use them for any future electrical issues.
Carol F.
Jan 2019
Electrical Switches, Outlets & Fixtures Install or Repair
Troubleshoot the fire alarm system. After replacing batteries in all fire alarms we discovered it was a faulty Smokey/CO2 alarm. They were very prompt, courteous and professional.
Vicki H.
Nov 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Prompt and couteous
Jim H.
Nov 2018
Prompt and did excellent work.
Kay A.
Oct 2018
They were very good and work very fast.
JANET S.
Oct 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Showed up on time - repaired, cleaned and replaced parts on the bathroom fans - completed work in a timely manner.
LINDA J.
May 2018
Electrical Switches, Outlets & Fixtures Install or Repair
EFFCIENT. QUIET. COMPETENT.
Jim S.
May 2018
No additional comments.
Response from Desert Star Electric, Inc.
"It is difficult to discern this customer's concerns due to the lack of comments from him. We strive to offer quality service to all our customers and are always concerned when their expectations are not met."
Berwick V.
May 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Job was done quickly and efficiently.
Dennis D.
Apr 2018
Electrical Switches, Outlets & Fixtures Install or Repair
They were quick to respond and flexible on scheduling. They showed up at the agreed upon time and did the lighting work I wanted quickly and professionally. Recommended.
Vinolla L.
Apr 2018
Electrical Switches, Outlets & Fixtures Install or Repair
Way too expensive for the work done which was change a light bulb on a high ceiling porch.
Harlund H.
Jan 2018
Electrical Switches, Outlets & Fixtures Install or Repair
The contractor was very experienced and he was in and out very quickly.
Cathy B.
Dec 2017
Electrical Switches, Outlets & Fixtures Install or Repair
They were on time, repaired wiring, replaced 2 lighting fixtures. They were efficient, friendly, and I am well satisfied with their work.
Denise J.
Oct 2017
Electrical Switches, Outlets & Fixtures Install or Repair
Showed up on time and got the problem fixed. Friendly service
Judy S.
Oct 2017
Electrical Switches, Outlets & Fixtures Install or Repair
Tim F.
Sep 2017
Electrical Switches, Outlets & Fixtures Install or Repair
Desert Star made a competitive bid and followed up with excellent service. I enjoyed them a lot and am completely satisfied with their work.
Licensing
State Contractor License Requirements
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FAQ
Desert Star Electric, Inc. is currently rated 4.6 overall out of 5.
Desert Star Electric, Inc. accepts the following forms of payment: CreditCard
Yes, Desert Star Electric, Inc. offers free project estimates.
No, Desert Star Electric, Inc. does not offer eco-friendly accreditations.
No, Desert Star Electric, Inc. does not offer emergency services.
No, Desert Star Electric, Inc. does not offer warranties.