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Desert Star Electric, Inc.

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18 Years In Business

Company Details

  • Bilingual

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Contact

510 West Clark Street
Pasco, WA 99301

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Electrical
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
30 Verified Reviews
  • 5
    25
  • 4
    2
  • 3
    1
  • 2
    1
  • 1
    1

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 30 results
5.0 Michelle H. Richland, WA
1/21/2020

Fast and kept to bid price

5.0 Anne N. Richland, WA
10/6/2019

On time. Did good job.

5.0 Stina G. Richland, WA
8/22/2019

The work was completed in two hours despite multiple problems they were repairing. I was very happy with the results and will recommend them to friends and family. Loved the receptionist who scheduled the appt. Fast service, happy customer!

5.0 Tara C. Pasco, WA
7/31/2019

They were one of the few companies willing to help me...someone with a small job. They were kind and respectful.

3.0 Don C. Richland, WA
6/21/2019

Kept me informed if another job would make them late. Arrived on time when they said they could. Cannot rate the work quality since mine was a troubleshoot and no actual work was needed.

5.0 Steve C. West Richland, WA
6/7/2019

very satisfied with their work. Steve C

2.0 Stan W. Kennewick, WA
5/29/2019

Left a mess and walked out.

Response from Company:

I was saddened to see your 2-star review of our work on replacing your bath fan. Inasmuch as this is not the normal response from our customers, I talked to our employees to inquire "what happened". Their report indicated that they had swept up what they could; the electrician in the attic said that he got down on his hands and knees to pick up the insulation which had fallen from the attic and landed on the area rug in the bathroom and additionally he took the rug outside and shook it; the homeowner advised our employees that he would vacuum up the sheet rock dust that remained after the area was swept. I would appreciate your recommendation as to what we could have done better to serve you. I have ordered a hand vacuum which they can carry with them in the future. I am sorry about your dissatisfaction with our work; our goal is to provide quality customer service and we will strive to continue that pursuit. The owner of Desert Star Electric was appreciative of your comments when the crew left the job site when you complimented the crew on the good job they had done on the fan installation. Shirley Reese, Vice President - Desert Star Electric

5.0 John M. West Richland, WA
5/15/2019

5.0 Gary H. Kennewick, WA
4/6/2019

A quick response to our needs. Professionally executed. I would recommend them to any of my colegues for installation of their Tesla charger.

5.0 Scott S. Kennewick, WA
3/17/2019

Extremely responsive, exceptionsl service. I was in the middle of installing a ceiling fan (have installed a lot), ran into something i hadn t before, called Desert Star and they were able to respond within the hour. I m very, very pleased and will use them for any future electrical issues.

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