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10 Years In Business

Company Details

Hours

  • Mon: 9:00 AM - 6:00 PM
  • Tue: 9:00 AM - 6:00 PM
  • Wed: 9:00 AM - 6:00 PM
  • Thu: 9:00 AM - 6:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: 1:00 PM - 6:00 PM
  • Sun: 1:00 PM - 6:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Interior Design
  • Interior Decorating
  • Lighting Design
  • Universal Design and Aging in Place
  • Design and renovation plans
View All Offerings and Cities Served

Cost Information

  • Credit Cards Accepted

Ratings

4.8
36 Verified Reviews
  • 5
    34
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 36 results
0.50 Anastasia S. Fairfield, CT
9/27/2023

We hired Lana Nguen to design a fireplace. We have a tricky space between two windows in a two-story living room, and we wanted someone professional get the fireplace right. We made our expectations very clear â design a fireplace and provide all measurements. Lana agreed, but as we later learnt she never measured the space (point A to B, from window to window) and relied on some device, which as she later admitted â is inherently incorrectâ . She indicated all measurements on the drawing, but never told us, her clients, that her measurements are approximate, and we had no clue. If this is how you do business, it is fine, but either warn your client or donâ t include measurements at all and let someone knowledgeable figure it out! We gave Lanaâ s documentation to a stone company, and they fabricated and installed a marble fireplace, which is too big. It is stuck between the windows and is clearly out of proportion with the rest of the room. I am heartbroken every time I look at it. It was supposed to be the centerpiece of the house. It was very costly, and the redo is a fortune! We had a Zoom meeting with the firmâ s owner, Jonathan Gordon, and he was so rude, pointing his finger and screaming at us! He blamed everyone but himself and so did Lana Nguen. Eventually, Jonathan Gordon stopped responding to our emails, which only proves that this firm is absolutely unprofessional and unwilling to fix problems when they arise. Itâ s a shame such companies exist! STAY AWAY from them! Lastly, let me point out that Lana Nguen found the design of our fireplace on Pinterest and reproduced it, so we found her neither creative nor competent.

Response from Company:

It is difficult to respond to a review that is a retaliation for not submitting to bullying. In a nutshell, this former client made important design implementation decisions without consulting us, and has insisted that we rectify their mistake and take blame for it when it didnt come out as intended. We properly documented our plans with field verification notes to prevent these types of issues from happening, but those notes were ignored. We even offered to help partially rectify their error, but any attempt to help was called an admission of guilt, and our offers were rejected. Some people cannot be reasoned with, and we will absolutely not tolerate being bullied into submission, even when they smear our good name all over the internet. We will take these negative attacks in stride and retain our integrity. Lana is an award-winning designer with our firm, and anyone who knows us, our approach, and our work ethic will understand how these accusations are patently false and that this review is beyond the pale.

5.0 Phyllis N. Stamford, CT
12/2/2022

They were very professional

4.5 Janine L. Cornwall On Hudson, NY
10/26/2022

Response from Company:

Thank you so much Janine! Victor enjoyed working with you!

5.0 Rich S. Trumbull, CT
4/12/2021

Good fast service... very knowledgeable

Response from Company:

Thank you for your 5 star review Rich! We appreciate your kind words and the amazing projects you bring to the table!

5.0 Irene or owen F. Hamden, CT
12/27/2020

Jonathan is great at using state of the art software to help you visualize your project.The detailed plans he created helped our contractor d o a great job of implementation. Michelle is very talented with color and designing space you can live in comfortably. Together , they made remodeling a three bedroom , two bath apartment easy. We would highly recommend them

Response from Company:

Thank you for your 5 star review Irene and Owen! We enjoyed working with you and are so happy that you love your designs!

5.0 Jennifer B. Redding, CT
10/21/2020

I hired Jonathan to consult with me on my new kitchen layout on a gut renovation. His advice was so helpful and he gave me the tips I needed to move forward and finalize my plans.

Response from Company:

Thank you for your 5 star review Jennifer! We are so happy to have helped and glad to hear Jonathan was a help to you!

5.0 Janet S. Simsbury, CT
6/15/2020

Jonathan was a pleasure to work with, especially during a time when much of the communication had to take place remotely. His ideas for our master bedroom project were unique, and the end result was stunning. Highly recommend.

Response from Company:

Thank you for your 5 star review Jan! We are so happy that you love your designs! We enjoyed working with you too!

5.0 Peter V. Cos Cob, CT
1/28/2020

The whole experience was efficient and very fun.

Response from Company:

Thank you for your 5 star review Peter! We are so happy that you had a great experience!

5.0 Eileen M. Trumbull, CT
12/12/2019

Jonathan's renditions were specific and exact to what we had in mind for our kitchen renovation. We are so pleased with the outcome of our kitchen. I would highly recommend Jonathan for your project.

5.0 Laureen P. Wallingford, CT
9/24/2019

Reached out to Jonathan he responded quickly and my job was completed within a week. Very happy with the job.

Photos

Design by The Jonathans
6
Sleek Basement Gym
10
Before/After Home Remodel
6
Elegant Modern Bathroom
3
Glam Powder Room
7
Traditional Powder Room
10
Avon Kitchen Remodel
11
TRANSITIONAL BATHROOM
6
CONTEMPORARY KITCHEN
11
Traditional Kitchen
7
TRANSITIONAL KITCHEN
7
Elegant Primary Bathroom
15
Contemporary Bathroom
25
Scandinavian Bathroom
11
Classic Contrast Kitchen
11
Transitional Kitchen
9
Clean Rustic Kitchen
4
Updated Rustic Den
4
Natural Living Room
12
Eclectic Living Room
5
Elegant Living Room

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