Premier Home Improvements

Two men didn t sit the whole day, they were maticulous in their work

Undetected water leak caused hardwood flooring to "cup". Greg & Mike's team managed the entire project: storage pod,moving/returning furniture & belongings,complete drying of hardwood & subflooring,superb sanding job & 4 coats of poly, as well as removal and reinstalling bathroom floor.I can't say enough about their workmanship and customer concerns and accomodation. I whole-heartedly recommend Premier Family Fĺooring. John Poughkeepsie

We had a great experience from the beginning to the end of this project. They were clean, fast, and honest.

Great Experience. Lowest price and was happy with the work!

Great company, prompt and professional customer service, high quality work, I would highly recommend them.

Floors that shine so bright I can see my reflection! Crew showed up a day early and walked through the house and made sure we were all on the same page. They used an electric meter to measure the square footage so there were no surprises. When the crew arrived they sanded and stained the first day and after that dried they put three coats of Bona on the floor and then after the house was painted they came back and put another coat on! My floor looks like it was just installed. They cleaned everything as they went! Would highly recommend them to anyone!

My project certainly wasn t easy, but Premier Flooring hit every curveball that came their way. We bought a new home and were told that there were hardwood under carpets. During the inspection process, my inspector peeled back a portion of closet carpet and it appeared to be hardwood. Premier was hired to do refinishing and staining job once I had possession. Well that changed quickly, once in home and carpets fully pulled up it appears the floors were laminate and not hardwood, below the were vinyl tile. So my job evolved VERY quickly, and I was still short on time. Premier Flooring was nimble and NEVER frustrating despite the landscape changing. They took on the job (picking up material at large box store (which I had prepped and ordered ahead of time), demoing laminate and tile, and laying hardwood for three bedrooms and a foyer area (approximately 750 SQ Feet). The work was flawless, crew was polite, and the process, despite many changes was quite seamless. The best part is the entire project took 1 DAY. A+ customer service throughout.

They got the job done really fast, at a great price and my floors came out amazing!

They come off as very friendly and knowledgeable but their work is contracted to a third party which is a major problem. They never patch tested, began staining without informing me (they were only supposed to sand that day). I could not access my home and had to go to a hotel unexpectedly. Once you pay them, they ignore you. The work itself was ok but not worth the headache. The people they hire to move the furniture was a major plus but that was about ti.

Premier flooring was easily the smoothest flooring experience that I ve had to deal with, Greg was super helpful and answered all questions that I had! Would definitely recommend this company.

Mike is the person who reached out to me. He was very professional. He let me know exactly how it will work with the process and how long it would take. He sent pictures. He was awesome. I would recommend him.

I interviewed many other floor companies over the phone and even got 4 estimates, not one company came close to Greg in terms of customer service or price. Now that the job is complete, I am relieved that I can say the same about the work too. Greg is intent on providing the customer with the best possible work at a competitive price and stops at nothing to make that happen.

I highly recommend Premier Flooring. We had an extremely tight window of time during a renovation to install hardwood floors in our entire house. This needed to happen just a few days prior to receiving a huge delivery of furniture (also the entire house). Greg's guys got it done in record time and with great attention to detail. I'd like to thank Raymond in particular, for staying on top of the installation, and for keeping the collateral damage to a newly painted house to just about zero. Greg's pricing was upfront and very competitive as well.

I purchased a home and it needed all of the wooden floors sanded down and re-stained and sealed. These guys came in, excellent communication skills and had some very good advice. Once I accepted their bid, the work began on time and finished early. Excellent communication, fast professional work, done ahead of schedule. I would highly recommend them.

I was very impressed by the punctuality and the high regard for quality , Joe used a dustless method of sanding and it really was very efficient . It's good to have quality contractors that live locally.

My floors look beautiful. Wish I had done this years ago. Much bigger job than anticipated, the repairs to original floor and patching that had to be done look seamless. Great job.

If you thinking about working with them you need to stop thinking and start calling because they are incredible. Will definitely be using them again in the future

Very professional and very personable. Great experience! And the work was done in less than two days.

They came when they said they would they explained every step they took the floor is incredible!! And they had to put up with my wife.

Very Happy with Quality of work, efficiency and Commitment...

Premier flooring made my floors look brand new, they went far above and beyond to make sure i was happy with the color and gloss. My wife and i are ecstatic with the job and the price they gave us. Greg was very helpful and always a phone call away to answer our questions. I would recommend them to anyone who needs a project done.

Greg and Mike are excellent - very quick turnaround time and very responsive to our needs throughout the entire project. Floors look beautiful!

I was notified that the project was done& after just 3 days. After work, I swung by the house to see how the floors turned out. Was appalled to see 4 big garbage bags of dust left in the middle of my front lawn. When I opened my front door looked down, there was a huge section that was discolored and peeling. The hand railing going to the basement was left broken, as well as a window blind. Shelves, vent caps, and other miscellaneous things were all left out of place. The electric stove was left with a layer of dust on it, in which the crew wrote &;Love you & As a young female who was the only one in the house with the crew, this left me extremely disturbed - borderline sexual harassment! The project manager, Greg, failed to do a walkthrough prior to giving me notice that the project was done. If he had, he would have been able to take care of many of the above items before I was aware. He was far from apologetic and instead of providing us with a credit right off the bat for all of the damages, he tried telling us that a section of the floor was rotting and needed to be replaced... for another $950! He was also extremely condescending with statements like Don't you think that area needs sanding & staining too? Speaking to me as if I was an idiot. Once we told him we did not want him to proceed with any replacement of wood, and simply wanted him to fix &; re-do the area by the front door, all of a sudden the crew could only return 2 days later (when he originally told me next day). Reason for the delay was because another customer now had to move in a day early and they had to take care of her project first. At this point, I was beside myself. I refused to be put on the back burner when my project was not completed to my standards. Again, was responded with a statement from Greg saying & The longer I'm on the phone with you, the less time I have to make calls and rearrange the schedule.; ... Rude! The following day, a different crew returned and fixed the area by the front door. Being as though I was at work, I requested a final walkthrough of the project with Greg on Saturday. When I arrived for the walkthrough, I was greeted by another project manager, Mike, who notified me that Greg was unable to make it since he got caught up with something else. Of course he didn't show up... he's a coward and instead of trying to make things right, he didn't want to face or deal with an upset and unsatisfied customer. On the other hand, Mike was very pleasant and addressed each of our concerns and made sure we were satisfied with the final product. After everything, we only walked away with a $300 credit for all of the damages. I would never recommend this company to anyone - not even my worst enemy. Unprofessional, messy, uncommunicative, and creepy. They are lucky I am not filing a sexual harassment lawsuit against them for the note left on my stove!