At Diana House Cleaning, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumerÂ’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.
HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
Diana's House Cleaning team worked hard throughout the time they were here. They really scrubbed the bathroom tile floors and got them cleaner than I thought possible.
This is an HONEST review taking my entire experience into consideration. The cleaning job is EXCEPTIONAL! However...both times I used her she was late by 1/2 hr the first time and 15 minutes the second. She notified me via text after the time I was already expecting her arrival that she would be late. It irritated me because she had a tight schedule that day and couldnÂ’t stay an extra 1/2hr to make up for the time I lost. I got over the tardiness issue though because the cleaning was so thorough and good. I will definitely hire her again!
What made the difference for me is that they insisted on coming to look at the project before they would quote a price, which was extremely professional. They were so good that I recommended them to my neighbor.
They were professional, competent, they knew exactly what to do and brought all their own equipment, and they did a great job. What else can I say, Five out of five!
We hired Diana for our new home cleaning, the condition was bad and dirty by seller. Diana touched and restored like a magic. Our house looks fresh and clean like a butter smooth. We recommend her and I would use her again for regular cleaning. Thank you Diana.
What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?
Verify Trade License
HomeAdvisor checks to see if the business carries the appropriate state-level license.
Verify Insurance
As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
Verification of State Business Filings
For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
Criminal Records Search
HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
Sex Offender Search
We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
Bankruptcy Search
We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
Legal Search for Civil Judgments
We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
Liens Search
We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
Identity Verification (SSN)
HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
Identity Verification (Reverse Phone Lookup)
We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.
NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
HomeAdvisor uses an extensive screening process to screen businesses and business owners/principals. We perform this screening when a business applies to join our network and, if the business is accepted, once again every two years following — or whenever concerns are brought to our attention. If you have concerns that a pro in our network doesn't meet these standards, please contact us so we can investigate. We're committed to maintaining a network of trusted home service businesses, and those who don't meet our criteria will be rejected or promptly removed from our network.
Criminal Background Check
We use a third-party vendor to conduct criminal background checks on the owner/principal of each business*. This background check includes a search for relevant criminal convictions through a national criminal database and the sex offender database.
Licensing
We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade.
Legal Search for Civil Judgments
We do a search to check the owner/principal of each business for bankruptcy filings, significant state-level judgments and liens that have occurred in the last 12 months.
State Business Filings
If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state they're operating in.
*Corporate Accounts
Some service pros are employees, franchisees, dealers or independent contractors ("Corporate SPs") of larger national or "Corporate Accounts". When this is the case, you may be matched with the Corporate Account or with one of their Corporate service professionals. The above screening process is not applicable to Corporate Accounts, as HomeAdvisor does not screen Corporate Accounts or Corporate service professionals.
Ready to start a project?
Check out these tips from Matt Zurcher, Sr. VP of Customer Care.