Dick's Heating & Air Conditioning, Inc.

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50 Years In Business

Company Details

  • Verified Licenses

Contact

1516 45th St E, Ste 200
Sumner, WA 98390
dicksheating.com

Hours

  • Mon: 8:00 AM - 7:00 PM
  • Tue: 8:00 AM - 7:00 PM
  • Wed: 8:00 AM - 7:00 PM
  • Thu: 8:00 AM - 7:00 PM
  • Fri: 8:00 AM - 7:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: 9:00 AM - 1:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • HVAC
  • Air Conditioner Install
  • Heat Pumps
  • Panel Upgrades
  • Air Cleaners
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
307 Verified Reviews
  • 5
    219
  • 4
    62
  • 3
    9
  • 2
    5
  • 1
    12

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 307 results
0.50 Natasha B. Seabeck, WA
6/1/2024

If there was a zero I would give it! Contacted Dickâ s heating a month ago and explained we were selling our home and our heat pump did not work and needed to be in perfect condition by 5/31. We got an appointment 2 weeks out for the only technician they had that worked on our specific brand of pump. The technician came out, started working on it, showed me that it â workedâ by turning on the AC and air came out. We paid $1,200.00 for the repairs. The following Friday the new owners tried to use the heat function of the heat pump and it didnâ t work. I immediately called Dicks to see if they could walk us through turning on the heat pump, assuming it was operator error, but the only person that knows how to do that didnâ t work until the next Thursday, 6 days away! We had to make an appointment for Sat 6/1. Our closing was moved to 6/3 and thought the technician would be able to actually fix the pump like we requested a month priorâ ¦. NOPE! Now our closing is in 2 days and we have to scramble to get a new pump put in on a Sunday with 1 days notice! The technician said if we paid for the $1700 servings this would have been caught, but we were never offered any repair options, they said it was fixed and asked for $1,200.00! If you are looking for someone to answer the phone and take your money, call on Dicks Heating!!! If you are looking for a trained professional, call anyone else!!!!!!!

5.0 Robert C. Seattle, WA
11/6/2023

Dicks' service has always been top notch, their staff is friendly and straightforward. They've done excellent work for both my furnace and heat pump, and they've never tried to oversell me. Their prices are fair and you get a good value.

5.0 Dylan M. Spanaway, WA
9/17/2023

Great work for a great price

5.0 Kate E. Port Orchard, WA
8/23/2022

Everyone I spoke with were professionals of the highest quality - from front office to technicians.

5.0 Harry M. Port Orchard, WA
8/1/2022

the overall experience was excellent from start to finish

Response from Company:

Thank you so much for your kind words, Harry. We really appreciate you taking the time out to share your experience with us. Cheers, Dicks Heating & A/C Inc

5.0 Isam D. Gig Harbor, WA
7/15/2022

Great technicians personality and excellent skills

Response from Company:

Thank you so much for your kind words, Isam. We really appreciate you taking the time out to share your experience with us. Cheers, Dicks Heating & A/C Inc

5.0 Dennis F. Seattle, WA
3/10/2022

I hired Dicks because Hanes mech installed my furnace incorrectly and charged me over $500 just to tell me that they would fix it for over $3500. I then called Dicks and they came out right away and diagnosed the problem, showed me where it was installed wrong and fixed it for $1000.

Response from Company:

Thank you so much for your kind words, Dennis. We really appreciate you taking the time out to share your experience with us. Cheers, Dicks Heating & A/C Inc

5.0 Ron N. Seattle, WA
3/9/2022

Did the heat pump installation in shorter time than proposed. The technicians were courteous and thorough in explaining the new system. They took care to keep the inside area clean and made sure close all gates before the before they left. Very satisfied.

Response from Company:

Thank you so much for your kind words, Ron. We really appreciate you taking the time out to share your experience with us. Cheers, Dicks Heating & A/C Inc

5.0 Richard E. Gig Harbor, WA
3/9/2022

Showed up when they said they would. Quick and quality work. Cleaned up all debris.

5.0 Chris D. Seattle, WA
3/9/2022

Great job installing heat pump

Photos

Dick's Heating & Air Conditioning, Inc.
5
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