DigiGuard

My camera is not working for one month, contacted company to reset password. they were rude when I asked for help. Said they would come and changed their word and will not come out without a $250 fee. This has been a bad experience and I don't recommend this company.

Hired them to replace several cameras during the past year and cameras are going out one by one. No answers to email or phone calls requesting service and no information on why they are not honoring camera warranty.

I have security cameras that don't record and I can't monitor from outside my house. I have a video door bell where the wires are exposed and the door bell doesn't work to ring or record. I have no manual and was not left with a contract as told to me by the representative(A). I've tried to call this company repeatedly but no response. These were replacement cameras and the worker cut ALL of the wires to my existing cameras without moving them from their location. WHY? I told them that I was going to give the old cameras to someone and they agreed to install them. Representative (A) gave me his personal line and stated that he would correct the door bell problem after I'd complained when I saw it, but he only answered the phone once after my repeated calls. I don't think that this crappy work would have been done to someone in a much more upscale neighborhood. Oh, did I fail to mention the blue cork around my orange house?

Easy to work with. Flexible to changes. Fast

Good quality of video streaming. Monitoring software is easily operated. Very professional installation service. Recommend!

Digiguard did exactly what I asked them to do. They did a great job and the cameras are working very well. I would rehire.

Adrian and Red were very professional exceptional!! Technical capability was well above average...i would recommend them to anyone...

DigiGuard installed eight 5MP exterior dome cameras and a 6 TB NVR. I received three quotes and DigiGuard was $750 cheaper than the next cheapest company. The installation crew of two completed the work in about six hours and did a great job. Overall, I am very satisfied with this companies professionalism and product and I will look them up again in the future if I decide to add interior cameras.

Adrian was very responsive to follow up requests and the techs were knowledgeable.

Terrible camera system that did not deliver to contract agreement and ease of use is impossible. The internal security monitor is extremely poor and cheap. Damage to my home was done during installation and I?m now trying to get a third technician out to resolve issues. I?m considering asking for full purchase refund including damage to my home. This far DigiGuard has been slow to respond and correct issues. I?m addition, there are serious consumer privacy violations with this produce as the company has total view and controls of your cameras at all times. This is an issue that I have already begun legal advice including contacting my local NBC Consumer Complaints & Resolution to assist me with resolution. I do not recommend Home Advisors continue offering this client to your customers.

The service and installation were great. But the Hardware were not known and tried searching for the product online and couldn’t find them

I gave DigiGuard 5 stars overall, but, 4 1/2 stars on "Customer Service" only because I didn't receive notice that they were on their way... However, Techs "Carter" and "Red" did a great job on my 4 camera exterior install... Carter was very knowledgeable and took the time to go over the basic operations of my new surveillance system. I'd also like to thank a 3rd Tech, "Calvin" for promptly bringing the monitor to my home when we realized that it had been accidentally forgotten... Bottom line; The Techs did a great job. So, I decided to buy them lunch!

the tech were very professional and nice. They worked with us to make sure we were happy with their work. This is was you call an outstanding company to bring into your home.

The men who came out were very friendly and went right to work. They installed 2 floodlight cameras and one doorbell. Then they set up the Ring app and then tested all three cameras to make sure they were all working properely. The cost to me was very reasonable.

The Technician never finished the job properly the day he came, call them next day and arrange for three days later to come and finished, however, he never shows up, I tried to call but only got voicemail left various messages but they never call back. Definitely with that experience I never recommended this company

I hired this company to install numerous home surveillance cameras. From the initial call to the call center, the salesman , Adrian, who visited my home , to the installers, Carter & Red, these employees reflect in their positive attitude that the company values their customers. Every person we spoke to were Courteous and efficient from the beginning. Knowledgeable of the systems and timely installation dates to choose from, I am very happy with our experience. DigiGuard provided the exact equipment that I wanted and within the quality level and price range I required. This was the only company that I found that has a five (5) year warranty! Our installers were professional with their communication with us and with each other as they completed their job. They cleaned up the subsequent mess from installation and were efficient with the install, Well done DigiGuard!

Professional, good customer service.

These guys showed up looked at the job had to make a trip to Home Depot to get a couple of items to accommodate outd request and worked all day to install several cameras. The were punctual and polite. Would use again

pricey but perfect very informal about the details of service

They are really good at what they do. No hidden fees and genuine. They do a good job, friendly, clean up well, and on time.

I got everything I paid for. They are trustworthy and very respectful. A good team to work with.

They have great customer service and affordable.