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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
17 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 8:00 PM
- Sat: 8:00 AM - 6:00 PM
- Sun: 8:00 AM - 6:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Central A/C- Install
- Gas/oil Boiler- Install
- Gas/Oil Furnace- Install
- Heat Pumps- Install
- Central Humidifier- Install
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 41 results
3.5
Jennifer D.
Meriden, CT
11/1/2023
Sales and scheduling were easy. The techs did a good job and cleaned up completely when they were done. The communication wasn?t great - they left without telling us and did not show us anything or make sure we were satisfied. Otherwise a good experience.
5.0
Devan C.
Windsor, CT
10/3/2023
The tech JohnP was very knowledgeable and was the to change the tank filter before performing the boiler cleaning & maintenance.
1.0
Mark D.
Guilford, CT
7/10/2023
They told me it would be $120 diagnostic charge and then said it was an electrical issue and I had to call the electrician. The electrician found the problem but it was an HVAC issue and he had to go to a HVAC wear house to get a part to fix it. They charged me $260. And didnâ t fix anything! Also threatened to call the police and have me arrested if I gave them a bad review on the internet. Would not recommend!
5.0
Peter D.
Ansonia, CT
6/2/2023
Performed useful maintenance on our ac
5.0
Angela S.
West Haven, CT
5/31/2023
Mike was very professional. He made sure I understood what repairs were needed.
5.0
Kimberly s M.
Wethersfield, CT
4/24/2023
Great service! We had them out to tune up our gas boiler, which apparently hadn't been cleaned in about 20 years. Obviously there was some added maintenance work needed there, but they provided options that seem fairly future-proof, as they can keep those older parts when we eventually need to replace the boiler in a few years. We have since re-hired them for an annual AC tune-up, and I'm pleased there wasn't more work needed there, so I'm thankful they're not going to try and "find something" extra to work on every time they're here.
5.0
Christoph G.
Orange, CT
4/11/2023
We used Direct Home Service to get a Heatpump Water-heater installt. Very Professional and Friendly Staff. Everything works great and we would use them again!
5.0
Steve R.
West Haven, CT
3/22/2023
The installers were great. The work was completed in one day and the heatpump works great. I give them a thumbs up for a job well done.
5.0
Vijay V.
Cromwell, CT
2/3/2023
Bill the owner spoke to me on the phone, understood thd Problem & send his Technician Mike tge next day. Mike Got all the parts needs & repaired the heating System at a very affordable price. Prior tk Direct home I had discussed this with 4 other Service Provider all of them suggested to replace the system that would have costed me anything from 20K to 35K. Direct Home did the work at less than 10% of that amount. Thank you Bill & Mike you guys are awesome
4.0
Kirian S.
Tolland, CT
1/18/2023
Negatives: install didn?t go as smoothly as any customer would expect. Had to deal with 6 people from their company for just one install. Positives: responsiveness, they fixed problems they created, EXCELLENT follow-ups by their apprentice Zach!!!, system and the mini-split system works. Also, they offer a broad range of services that I would consider using in the future. Overall, positives mostly outweigh the negatives!
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