Direct Service Overhead

4.81 |132 Verified Ratings
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Direct Service Overhead

4.81 | 132 Verified Ratings
Write a Review


224 Country Club Parkway
Maumelle, AR 72113
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Direct Service Overhead

Don't Wait Days, We'll Fix It Now!

*2016, 2017, 2018, & 2019 Best of Home Advisor Award Winner* Direct Service Overhead is your premier garage door company in the Little Rock Metro area and all of central Arkansas. We repair and or replace garage doors and openers 24/7 for NO EXTRA COST. We also offer same day service and the lowest service fee in the business. We're proud of our reliability, great communication, integrity, and quality work. We are experts in our trade and will keep you educated on all aspects of your project. We look forward to earning your business and speaking with you!


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Little Rock
  • North Little Rock
  • Hot Springs National Park
  • Conway
  • Benton
  • Pine Bluff
  • Jacksonville
  • Searcy
  • Little Rock AFB
  • White Hall
  • Heber Springs
  • Hot Springs Village
  • Malvern
  • Vilonia
  • Hattieville
  • Moscow
  • Houston
  • Kensett
  • Sheridan
  • Enola
  • Jerusalem
  • Menifee
  • Scotland
  • Scott
  • College Station
  • Perryville
  • Coy
  • Bee Branch
  • Tumbling Shoals
  • Hickory Plains
  • Beebe
  • Atkins
  • Alexander
  • Rose Bud
  • Cabot
  • Higden
  • Bigelow
  • Mabelvale
  • Guy
  • Judsonia
  • Perry
  • Damascus
  • Wooster
  • Jefferson
  • Springfield
  • Bauxite
  • Cleveland
  • Morrilton
  • Woodson
  • Austin
  • Keo
  • Poyen
  • Pleasant Plains
  • Hector
  • Donaldson
  • Carlisle
  • Garner
  • Humnoke
  • Wright
  • Griffithville
  • Paron
  • Romance
  • Lonsdale
  • Roland
  • Sweet Home
  • Wabbaseka
  • Lonoke
  • Sherrill
  • England
  • Humphrey
  • Traskwood
  • Friendship
  • Mayflower
  • Prattsville
  • Wrightsville
  • Leola
  • Plumerville
  • Altheimer
  • Mount Vernon
  • Redfield
  • Adona
  • Pangburn
  • Jones Mill
  • Solgohachia
  • Greenbrier
  • Wilburn
  • Hensley
  • Maumelle
  • Choctaw
  • Letona
  • Center Ridge
  • Ward
  • El Paso
  • Higginson
  • Tucker
  • Quitman
  • West Point
  • See All >

Services Offered

Garage & Garage Doors
  • Garage Door Repair
  • Garage Door Opener Install
  • Garage Door Opener Repair

Areas of Expertise

  • Garage Door Repair
  • Garage Door Opener Installation
  • Garage Door Opener Repair
  • Garage Door Installation
  • 10% Off Senior & Military Discounts

Product Brands Used

  • Amarr/Hammer Network
  • C.H.I.
  • Chamberlain
  • Liftmaster
  • Wayne Dalton
  • Door Link
  • Pro Door Systems

Quick Facts

Business Hours
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Residential
  • Credit Cards Accepted


In Business Since: 2010
Memberships & Affiliations
  • A+ Rating Better Business Bureau
State Licensing
Trade: HIC L or U Overhead Doors
License #: 0344410716
Expiration: 07-31-2020
Type: General Liability
Amount: $0
Expiration: 07-02-2020
  • Best of Home Advisor 2016
  • Best of Home Advisor 2017
  • Best of Home Advisor 2018
  • Best of Home Advisor 2019
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I love what I do. I got into the business when I was 18 years old, almost a decade later I now own my own business. We take extreme pride in our craftsmanship and only want to be the best company we can possibly be for our customers. - Travis Ford, Owner.

We started in this industry in 2007.

We describe our business as Family owned and operated


Direct Service Overhead

My Work
2 Projects
Save $100 on New Garage Door Installation Save $100
Save $55 on Service Fee w $100 Repair Save $55
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Direct Service Overhead

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 132
  Page 1 of 14
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5.0   |  
Review by in Maumelle, AR
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5.0   |  
Review by in Cabot, AR
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5.0   |  
Review by in Cabot, AR
I called Direct Service Overhead and immediately spoke with the owner who sent a technician, Jeremy, to the job site within an hour to provide a free estimate of the work required to fix the garage door. After receiving the estimate, I asked him to complete the job. He finished in about an hour. He was courteous and friendly. I would highly recommend this company.
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5.0   |  
Review by in Little Rock, AR
The guy was in and out in no time
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5.0   |  
Review by in Little Rock, AR
I was impressed by the prompt and efficient service provided by this company, as well as the courtesy given by the technician, Travis. The work was performed in a timely manner, and at a fair cost. I highly recommend!
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5.0   |  
Review by in Sherwood, AR
Project: Repair a Garage Door
They were on time,very knowledgeable,had parts on the truck.He was done in a hour and 20 mins.Perfect
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5.0   |  
They did a great job. We have no complaints. They were a little late getting here but think they were coming from Little Rock. Tech was great, polite and knowledgeable. Would use them again.
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5.0   |  
Review by in Benton, AR
They came promptly when we called. The gentleman who came in is very nice, courteous and professional.
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5.0   |  
Review by in Benton, AR
Serviceman texted me before arriving and was prompt, professional & did quality work. Had to get a new garage system. The system he installed comes with WiFi and app capabilities. I did something wrong of course once he left to my garage door opener and he returned the next day to help with fixing my system and app on my phone. Very helpful and if I could give 10 stars I would!
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1.0   |  
Review by in Little Rock, AR
Repair person tried to trick me into buying a very expensive computer card that we both knew I didn t need.
Response by Direct Service Overhead: We appreciate your feedback. All our technicians can do is tell you what is visibly damaged on the job site, and warn you that we can not guarantee that what is visibly damaged will work and for how long. If we do not point these things out while on site, it would appear that we are not doing our job correctly. I sincerely apologize that we made you feel as if we were trying to **trick you** but I assure you that was not our intention.
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Showing 1-10 of 132
  Page 1 of 14

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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