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25 Years In Business
Company Details
- Bilingual
Hours
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Achievements
Service Details
Areas of Expertise
- Recovery Service - Water Removal
- Recovery Service - Smoke, Wind, Fire Damage
- Mold & Toxicity Removal
- Mold & Toxic Material Testing
- Waste, Junk, Building Materials and Debris - Remove and Haul
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Deals
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Reviews
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Showing 1-10 of 12 results
5.0
Chris S.
Hauppauge, NY
11/28/2023
I had the pleasure of working with Disaster Cleanup Services to address a flood in my basement. Pete, the owner of the company, demonstrated a great deal of dedication and expertise in handling flood situations. He was on site within 1 hour of my initial phone call. He was actively involved in overseeing the entire process, ensuring that all necessary steps were taken to mitigate the damage and restore the affected area. Pete's knowledge and experience provided me with a sense of confidence and reassurance during a stressful time. Mike and Matt, employees of Disaster Cleanup Services, were equally impressive in their contributions to the restoration process. They worked diligently to assess the extent of the flood damage, remove excess water, and implement effective drying and dehumidification techniques. Their attention to detail and thoroughness in addressing all aspects of the cleanup were commendable. The teamwork between Pete, Mike, and Matt was truly remarkable. They coordinated their efforts seamlessly, working together to ensure that my basement was restored to better than its pre-flood condition. Their professionalism, expertise, and efficient approach helped alleviate my worries and made the entire process as smooth as possible. Overall, my experience with Disaster Cleanup Services, under Petes guidance, along with the dedication and hard work of Mike and Matt, was exceptional. They provided a comprehensive and effective solution to address the flood in my basement and rebuilt it beautifully. I would highly recommend their services to anyone in need of prompt and reliable assistance in dealing with flood-related issues or any other cleanup and restoration services. I was not compensated in any way for this review.
5.0
Ruben G.
Smithtown, NY
5/7/2021
Excellent. Personable. Pete and his crew tackled the job immediately (replacing a collapsed ceiling due to water damage) They keep everything clean. They all very knowledgeable and explained step by step what it was required.
5.0
Amanda J.
Huntington, NY
11/1/2019
We had a large amount of water damage in our kitchen and garage and had no clue how to even begin with getting it resolved. We contacted several companies but Pete and his crew were the most thorough and responsive. He worked around our schedule and was even there to help us explain everything to insurance. They kept us informed every step of the way and were very honest. We were very confident in their work and our kitchen and garage looked brand new by the time they had finished. I can't recommend them enough.
3.5
Jake N.
Holtsville, NY
1/26/2019
3.0
Bruce M.
Shoreham, NY
7/31/2018
They cut into the ceiling to locate the source of the leak but they cut in the wrong place and far away from the drain. I now have an 8 foot by 1 foot hole in my ceiling which they offered to fix for about $1,000 - based on the need to paint the entire ceiling if they could not just repaint the part that needs repair. My wife is not happy.
Response from Company:
I am very sorry to hear that you were not happy, especially since we gave you the price upfront (($271.56 which was $100 less than our normal service call charge)) to find exactly where the leak was coming from. We setup drop cloths, plastic on the floors and on all of your contents to cover and protect from any dust. The area that we neatly cut out was 6 feet long X 1 foot wide, which was the exact area that was wet on the pictures that I took with my thermal imaging camera. Your wife called me and asked me why we cut out that much. I explained to her that the water came down and traveled along the area that we cut out so that there was no chance for mold growth. I even text the thermal image pictures to her so she can see for herself. Her exact response via text was "Wow! Thank you for showing me." After we were finished I covered the opening with plastic and taped the edges nice and neat, cleaned up the plastic and vacuumed the floors on the way out. I feel that the quality of work for the service we provided was excellent and well worth the price paid and the cost of not having future mold growth! You asked me for an estimate to make the repairs, and yes, for us to move furniture, cover floors and protect all of the furniture and kitchen cabinetry for a 600 plus sq ft kitchen/dining/living area, yes the price was around $1000. Remember, this was a separate job that should not be factored in to your review/rating. Thank you, Peter D'Allessandro Disaster Cleanup Services, Inc.
5.0
Susan K.
East Marion, NY
8/10/2017
This company was unbelievably organized, reliable,professional,reasonable prices and did an amazing job that far surpassed my expectations. I highly recommend them .
5.0
Veronics T.
Hampton Bays, NY
11/29/2015
Peter is trustworthy. He follows up on all of my calls. Great person behind the company! He dispelled my fears of bad air with his testing and professional hepa air filter he left to puify my air while I waited for results. GREAT GUY!!!!! Veronica Taylor SKIN by Veronica
4.0
Chris F.
Hicksville, NY
6/25/2015
Very professional and prompt. Work performed was done with no interruption to our daily schedule. They worked around my schedule. Very courteous and neat. Would defineately recommend.
4.0
Beatrice O.
Mastic, NY
12/17/2013
they came and got the job done quickly I was very satisfied
5.0
Stanley N.
Islip Terrace, NY
11/26/2013
Knowledgeable efficient.
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