Discount Fence of Connecticut, LLC

Stay away from this company. Even though they were cheaper than the rest you get what you pay for and all you will get with this company is aggravation. Put on wrong latch for a self closing gate. Did install in April 2017 and finally after getting no responses from texts or emails we went through the bbb which he told them he would replace in a few days, never showed so then we went to the department of consumer protection and finally in August 2017 they were replaced. He left someone else's fencing in our grass and driveway, left old cement and wood from our old fencing in our neighbors yard which we ended up cleaning up even though receipt says remove old fencing. When he was told this on the bbb site his response was "I did you a favor by throwing out some rocks." Once you pay him good luck getting a hold of him. Mark is def not out there to please his customers by no means. STAY AWAY? We even had the dcp look up his license number and at the time it had expired even though the number is on his receipts and his website. Check out the bbb as there are similar complaints.

Mark did a great job doing the vinyl fence in my backyard. His prices are very reasonable and he made sure that he finished the job on time as promised. I am very happy with the work. I would recommend him to everybody who wants to install fence.

Tim O'Connor is a great salesman and very helpful. The installation was done within the time promised and the final product looks amazing.

Very professional. Clean up after job. workers friendly and courteous

We had them put in a fence a few years ago for us. We chose them because they were the cheapest, but it seems that was for a reason. There were some issues in communication during installation where they didn't start as promised and left materials in the neighbor's driveway longer than agreed upon, but nothing major. This year, the posts rotted through and snapped and our fence collapsed. This was well within the expected lifetime of the fence. We tried to contact them to schedule a paid repair for weeks. They finally got back to us and said they would send someone out to look at it, but they never showed and they never answered our follow up calls. Terrible customer service, shoddy product. ETA: After the rude response from the owner, you can see how great their service is! If they really did come out and look at it, they could have at least responded to a call or let us know that they weren't "interested in fixing it". Also, not sure how the footing explains why the posts were completed rotted through. It didn't just fall over, the posts had to be dug out of the ground because they had rotted through. Again, a two minute returned phone call would have prevented this review. If they simply called us back and said, "Hey, here is what the problem is and why it happened, but it's too small of a job for us to work on" then I wouldn't have posted this. Rude and unprofessional.

great salesman Tim O'Connor.

Good work and came back to fix issue very quickly. Would definitely use again.

Came to my home and never gave an estimate

Professional

No call no show for installation

There was no run away with quotes for one! Which I loved. They are excellent workers ! Very conscious about cleaning up at the end of the day, finished my job in -2 - days which was not an easy fence install where other companies said NO. Mark came to the job every day to make sure we were satisfied ,Ben and Jeff wow!!!! What a team they work awesome together ! I would highly recommend Discount fence! Now I'm am good for another 30 years. Carol and Al Fredericks West Haven conn

When Mark Pucci came here to give me an estimate I told him what I wanted.We have a very rocky and sloped landscape and needed the fence to touch the ground to prevent our dog from getting out.He gave me just that !!!! I am so pleased with the results.I would highly recommend Discount Fence.The team of workers he sent here were fast,percise and ask me questions as they went along if it was ok to trim a tree back and several other questions.They were polite and made sure everything was perfect.The job was finished in a short period of time.The price was right in my budget.Mark returned my calls within a short period of time when I did call him.Thank you Mark and the 2 workers :)( I wish I got their names ) :)

I wouldn't hesitate to recommend this company.

Very responsive to calling me with a quote and accommodating my short time frame. The installers did a great job with the placement of the fence even in rocky areas. I think the price was reasonable.