Discount Garage Doors, Inc.

I have used this Company previously & will not use anyone else! On Friday, 3/11/22, my garage door would only open half way! I called at 11:45 & Alex was here within the hour! Fixed all that was needed & I was on my way @ 1:45 PM! Alex was so fast & knowledgable, it was so refreshing! He is such a nice young man & an asset to this Company. By the way, the other employees were also! Now, it is my turn to give Alex compliments! Thank you again Alex!

I called at 2:00pm and the receptionist said she would check the techs schedule and within a couple minutes she came back and said Alex would be there in a couple hours. Alex called around 4:00pm and arrived within 15 minutes of his call. Alex wrote up my quote, explained every cost and went to work. His professionalism was outstanding as was his work and friendliness. He was done a little over an hour and his quality of work was exceptional. This is the third time in two years I have used this company and I will keep using them. Great job Alex

My Tech was Alex . Very professional, knowledgeable, and clean . Ask for him when you call .

Matt came to my house this morning on time. He showed me the minor problem, that I was able to easily fix myself and there was no charge. Great service!

Your serviced tech, Matt D., was courteous and knew what he was doing. The repaired door works better than new. Great job. Doug Mampe

The tech, Jimmy, who came to assess a problem I had called about, was knowledgable and helpful. He explained the option to just deal with the present problem, or be proactive and replace the opener, as it was beyond the average age of usefulness. I chose replacement and he had it done in a very short time...less that an hour, I think! He was polite and professional. The quality of the product and of the labor is excellent. 5 stars in every category. Also this is not the first time this company has helped with my garage door, and I was just as happy with their service the other times. It's refreshing to be able to be unreservedly positive about a company!

very good overall

Alex Spade knew his stuff and explained the details. He did a great job!

Alex who performed the maintenance on replacing my garage door springs and rollers did an excellent job. Very professional, he cleaned up all of his work and I could not be happier with the work performed. He included a tune up of my system. Great job!!

Alex was my technician. He was prompt, courteous and very professional. He listened to my issues with the garage door and did not try to "hard sell" me on additional work that I did not feel necessary. Alex replaced my rollers, lubricated the springs and drive chain, and checked out all the other components of the garage door. The work was done quickly. Alex gave me tips on maintaining the garage door, and he also gave me an idea of what the most common repairs would cost. My overall experience with DGD and Alex, in particular, was very pleasant. I would highly recommend this company.

Service was excellent. The technician was on time and did the work efficiently and quickly requiring the replacement of the springs. He was pleasant and professional. I would recommend them and use them again if I needed service.

I would like to commend Jaden who repaired our garage door today. He was prompt and very courteous. Informed me of the repairs that needed to be done and what the cost would be before he did the work. He is a very kind person and would be welcomed back should we need work done in the future.

I was having a problem with my garage door. Brandon came out and addressed the issue and fixed it without breaking the bank! Brandon was very professional, polite and truly cared about my problem. He gave me several options but didn't push anything. I will eventually replace the door and all the hardware down the road. A+++ for customer service. Ask for Brandon, he is amazing!

Very satisfied, Jeremy was personable, friendly and efficient. My problem Wes completely resolved.

Randy has repaired our garage door twice. Both times he has come he was friendly, professional and quickly resolved our problem. We would recommend Discount Garage Doors to anyone who wants fast reliable service.

Fast immediate service. Reasonable cost. Great service. Would use again for sure.

Ramon while working on my door, answered the many questions I had. He then informed me of procedures that I could do to keep the door working properly. I couldn't be happier with his service! Would definitely recommend him!

Ramon while working on my door, answered the many questions I had. He then informed me of procedures that I could do to keep the door working properly. I couldn't be happier with his service! Would definitely recommend him!

They found us a spot on their busy schedule and even though they were running late they kept us informed and assured us we would be taken care of. When Matthew arrived he went right to work , wrote up our contract, installed new springs, tested the door and handled the entire process in a professional manner. If we ever have problems in the future â we know who to call.

My garage door opener did not return with my car when I had it serviced, so I needed to have the code on the opener at our home deleted and a new code set. I called DGD on a Friday morning asking for a service call only to be told it would be more than a week for the service because they were so busy with emergencies. The receptionist asked me to hold for a minute and when she returned she said a technician would be there between 1 and 4 pm. Randy, the courteous young man had the job completed within a half hour, including syncing both our cars to the new code. Something I had not been able to do with my car. He was helpful, pleasant and offered tips to keep our door and opener in good condition. I highly recommend this company.

Did a great job at a reasonable price!

Matthew did a great job, he was very thorough and explained the options with knowledge. We went with the quality parts and gave us a 10 year warranty. He was neat and clean and double checked and tested his work. I would recommend Discount Garage Doors, Inc. We are very satisfied Patricia O. Sarasota Florida

I would highly recommend DGD for the timeliness. Lack of pressure to upsell. It was refreshing to have a service company show up early and then not try to increase sales unecessarily. It was refreshing to do business with this company!

Lifetime Warranty given in 2014 is only good if you hire them to service your door every 2 years. Written in fine print on the back of the receipt but never told to us. Would not hire them again!

Looks like an amateur replacement job using mismatched parts. One of the two springs broke leaving our cars trapped in the garage. I could not find a same-day replacement so I went with this highly rated service. I generally will not use a company for emergency service that will not give a ballpark cost. I do not appreciate â we will give you a quote when we get there because at that point it is very difficult to say no and start over. The technician arrived on time, was not wearing a mask when he came within 6 feet. Had a cough he blamed on allergies. Lost a couple of stars for that. After the work was completed, I was very surprised and disappointed that we now had three garage springs instead of two, had a new 2x8 piece of wood bolted onto our garage wall. The tech said he did not have the right springs on the truck so he had to make do with what he had. There was no consultation with us before he did the work. When we make repairs to our house we upgrade from the original and do not settle for making do with what is on the truck. We now have two springs that are smaller than the original and a third that is smaller yet. Even after I paint the new piece of wood, the door looks like it was an amateur replacement job using mismatched parts. I sent two messages through the company website and have not received a reply.