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Learn about our screening process89% Recommended
18 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: —
- Tue: —
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- Thu: —
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- Sun: —
Achievements
Service Details
Areas of Expertise
- Water Heater Repair and Installation Experts
- Certified Tankless W/H Installers - Nortiz, Navien, Rheem and Rinnai
- Drain Clog and Repair Professionals
- Sewer Camera Inspections and Trenchless Sewer Repair
- Residential and Commercial Service
Cost Information
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
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Reviews
Write a ReviewKudos to Milton, Jesus, and the other team members for an awesome job. Leaking gas line was replaced with most professional service, being able to turn gas back on at 10:30pm the same day. I highly recommend Do It Right Plumbers for any of your needs!
Very happy with the work.
Amazing service
Salvador did a great job. The price was on the high side considering the amount and duration of work.
Nothing was wrong but tried selling something else on the evaluation
Edit: We called out another plumbing company. They actually took the time to properly diagnose the problem as a bad thermocouple. What a concept. We opted to replace the whole pilot assembly and the repair was $200 ($80 for the part and 1 hour of labor at $120). If Do It Right had any shame at all they'd refund the $129 they charged (for doing basically nothing!!!) without question, but we'll probably end up disputing the charge. My advice for those looking for a reputable plumbing company is to just look elsewhere. I don't usually do reviews, positive or negative, but I gotta say that I could not be less impressed by this company. My grandson and his roommate (we'll call him "A") were having problems keeping the pilot light lit on the water heater at the house they rent from us, so I told them to call a plumber and I'd deduct the charge from their already minimal rent being as we weren't available to deal with it ourselves. So A randomly calls these guys and they send a plumber out. Now A is supposedly told that there wouldn't be a call out charge but I don't know precisely what was said so, you know, whatever. Anyway, the guy Do It Right sent out re lit the pilot, called it good, and charged $129 for doing so! I'm told that troubleshooting otherwise consisted of looking into the combustion chamber (presumably through the pilot light inspection port and without disassembling anything, since it didn't look to me like the cover had been disturbed at all). Now, charging $129 to teach two relatively unworldly young men how to light a pilot light (even though the instructions for doing so are literally on a sticker affixed to the tank) wouldn't be so bad IF it had been the fix to keep the pilot lit and IF I didn't learn subsequently that Do It Right's standard call out fee is around $50. Then $129 starts to sound like a complete ripoff!!! So, like I previously said, lighting the pilot light was not the fix we were looking for and the next morning the pilot light was out again. And once again the morning after that. By the third day the pilot light wouldn't light at all and that's when I started to become a little indignant. A call into Do It Right to complain on a Saturday between Christmas and New Year found only the answering service available and, since it wasn't a complete emergency, I told them it would be OK for a callback on the first business day in the New Year (Tuesday the 2nd). To their credit (and probably the only positive interaction with this company) I got a callback from Do It Right first thing on Tuesday morning and they were able to find me a slot between 12 and 4pm for someone else to take a look at it. Except he never showed. And I got a call just after 4pm to let me know that not only would he not be coming but they weren't able to reschedule anything until Thursday the 4th. Obviously, I told them to forget it and that we'd find someone else. Oh, and let me also share that the only options offered beyond the $129 fee for lighting the pilot light were complete replacement of the tank with a standard 40 gallon tank for $3200 and a tankless unit for $7500. So you're telling me that aside from the fact that this clown was unwilling to troubleshoot for any other options to keep this tank going, he expected us to pay more than $2k in labor for a tank that probably has a trade price in the $600-900 range. Not on your F'ing life!
They completely redid the plumbing on our 58 year old house. They were FANTASTIC! They explained everything clearly, answered questions, always on time, and worked extremely hard for three days! The job they did was incredible, and I trust this company completely! I highly recommend them!
Great experience using DO Right Parker did a great job.
Explained everything and very knowledgeable
Where nice and knowledgeable. Even repaired a whole that had nothing to do with the project. Work was fast and clean.
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