HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

17 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

2284 N. Glassell Street, Unit G
Orange, CA 92865
https://www.doitrightplumbers.com/

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Water Heater Repair and Installation Experts
  • Certified Tankless W/H Installers - Nortiz, Navien, Rheem and Rinnai
  • Drain Clog and Repair Professionals
  • Sewer Camera Inspections and Trenchless Sewer Repair
  • Residential and Commercial Service
View All Offerings and Cities Served
Deals

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.4
483 Verified Reviews
  • 5
    354
  • 4
    75
  • 3
    23
  • 2
    8
  • 1
    23

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 483 results
0.50 Michael W. Garden Grove, CA
1/6/2024

Edit: We called out another plumbing company. They actually took the time to properly diagnose the problem as a bad thermocouple. What a concept. We opted to replace the whole pilot assembly and the repair was $200 ($80 for the part and 1 hour of labor at $120). If Do It Right had any shame at all they'd refund the $129 they charged (for doing basically nothing!!!) without question, but we'll probably end up disputing the charge. My advice for those looking for a reputable plumbing company is to just look elsewhere. I don't usually do reviews, positive or negative, but I gotta say that I could not be less impressed by this company. My grandson and his roommate (we'll call him "A") were having problems keeping the pilot light lit on the water heater at the house they rent from us, so I told them to call a plumber and I'd deduct the charge from their already minimal rent being as we weren't available to deal with it ourselves. So A randomly calls these guys and they send a plumber out. Now A is supposedly told that there wouldn't be a call out charge but I don't know precisely what was said so, you know, whatever. Anyway, the guy Do It Right sent out re lit the pilot, called it good, and charged $129 for doing so! I'm told that troubleshooting otherwise consisted of looking into the combustion chamber (presumably through the pilot light inspection port and without disassembling anything, since it didn't look to me like the cover had been disturbed at all). Now, charging $129 to teach two relatively unworldly young men how to light a pilot light (even though the instructions for doing so are literally on a sticker affixed to the tank) wouldn't be so bad IF it had been the fix to keep the pilot lit and IF I didn't learn subsequently that Do It Right's standard call out fee is around $50. Then $129 starts to sound like a complete ripoff!!! So, like I previously said, lighting the pilot light was not the fix we were looking for and the next morning the pilot light was out again. And once again the morning after that. By the third day the pilot light wouldn't light at all and that's when I started to become a little indignant. A call into Do It Right to complain on a Saturday between Christmas and New Year found only the answering service available and, since it wasn't a complete emergency, I told them it would be OK for a callback on the first business day in the New Year (Tuesday the 2nd). To their credit (and probably the only positive interaction with this company) I got a callback from Do It Right first thing on Tuesday morning and they were able to find me a slot between 12 and 4pm for someone else to take a look at it. Except he never showed. And I got a call just after 4pm to let me know that not only would he not be coming but they weren't able to reschedule anything until Thursday the 4th. Obviously, I told them to forget it and that we'd find someone else. Oh, and let me also share that the only options offered beyond the $129 fee for lighting the pilot light were complete replacement of the tank with a standard 40 gallon tank for $3200 and a tankless unit for $7500. So you're telling me that aside from the fact that this clown was unwilling to troubleshoot for any other options to keep this tank going, he expected us to pay more than $2k in labor for a tank that probably has a trade price in the $600-900 range. Not on your F'ing life!

5.0 Melanie G. Hemet, CA
12/11/2023

They completely redid the plumbing on our 58 year old house. They were FANTASTIC! They explained everything clearly, answered questions, always on time, and worked extremely hard for three days! The job they did was incredible, and I trust this company completely! I highly recommend them!

5.0 Joe J. Westminster, CA
11/29/2023

Great experience using DO Right Parker did a great job.

5.0 Joyce C. Cypress, CA
11/10/2023

Explained everything and very knowledgeable

4.0 Patrick D. Garden Grove, CA
9/23/2023

Where nice and knowledgeable. Even repaired a whole that had nothing to do with the project. Work was fast and clean.

2.5 David W. Irvine, CA
9/2/2023

Their first quote was $8,000+ to replace a main waterline. I reacted with disbelief so the guy helping me said, "let me see what I can do." He called the company, and it inexplicably came down to $4,700., but the scope of work remained the same. I reluctantly agreed to $4,700. for them to dig a trench and lay only 15ft of pipe. Then I learned theyâ d be back in 3 days. The next day the plumber who gave me the quote, stopped by and placed a temporary hose (Hi-line) to provide water, which was very kind of him & much appreciated. 2 days later a sub-contractor arrived to burrow a hole under the lawn, they said that their tool was too large and to bore the hole would still rip up the front yard. I had a feeling that would be the case but figured â Do It Right Plumbersâ knew how toâ ¦ â do it right.â Apparently, I was my assumption was incorrect. I contacted the company and told them to please get their plumbers out here and I would dig my own trench while meeting the code requirements. I asked for a revised quote and was told $2,500. A full $5,500+ LESS than the original quote! It took me 4 hours to trench, and later 2 of their plumbers took 3 hours to lay the pipe. Almost an hour of that was cutting a hole into our stucco wall with the incorrect tool. Unfortunately, during the process gravel got into the line and pushed to the last shower fixture in the house, Also, 2 irrigation valves were damaged. I repaired or replaced all 3 myself. They gave me a 50-year warranty on the pipe but provided no paperwork supporting said warranty even after requesting it 4 times. The plumbers were knowledgeable and nice. I do feel the job was done properly, short of allowing gravel in the new mainline, but only time will tell. However, I also believe that had I not known better and accepted the original $8,000+ quote, they would have happily charged me and for that reason I do not trust or would I recommend them. Full disclosure: I have pictures of everything and proof for all I said short of the original verbal quote of $8,000+ dollars. My issue is not with their plumberâ s knowledge or work ethic, but instead the initial willful effort by the company attempt to charge me so much money. To be clear, I am certainly not suggesting that they make it a practice to take advantage of their customers, instead I am saying that is how I personally felt.

4.0 Steven H. Downey, CA
8/25/2023

The two gentlemen were very professional, explained the process to flush my tankless water heater and performed the process quickly and thoroughly. Did further inspection and made recommendation of other plumbing preventative service needs.

5.0 Carlos L. Placentia, CA
7/6/2023

Do It Right Plumbers came out on July 5th and solved the problem the same day. Professional, respectful, prompt and polite. This is an excellent company to work with.

5.0 Craig S. Rancho Santa Margarita, CA
6/28/2023

Gunnar J. serviced us. He listened to my explanation of what the problem was and how I had tried to fix it. Then he assessed the need, told me what needed to be done and what the charge would be. It looked like he was careful and conscientious. From what I see, it was done well and neatly. Gunnar made sure everything was working before he left. He was very personable and respectful.

4.0 Jeff W. Placentia, CA
5/23/2023

XXX

Photos

Do It Right Plumbers, Inc.
5
OUR WORK

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.