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39 Years In Business

Company Details

Contact

See Phone Number
4920 Buttermilk Hollow Road
West Mifflin, PA 15122
http://www.donfarrmoving.com

Hours

  • Mon: 7:00 AM - 5:00 PM
  • Tue: 7:00 AM - 5:00 PM
  • Wed: 7:00 AM - 5:00 PM
  • Thu: 7:00 AM - 5:00 PM
  • Fri: 7:00 AM - 5:00 PM
  • Sat: 7:00 AM - 11:00 AM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Moving
  • Storage
View All Offerings and Cities Served
Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted
  • Free Offer

    Free Offer! Get 2 Dozen Boxes free when Using our Services. ...

    Claim This Deal

Ratings

3.5
32 Verified Reviews
  • 5
    17
  • 4
    4
  • 3
    2
  • 2
    2
  • 1
    7

Highly rated for

Showing 1-10 of 32 reviews Showing 0 reviews
5.0 Paula B. Aliquippa, PA
1/6/2021

They were very efficient. even helped with other work.

0.50 Barbara and bob M. Venetia, PA
1/4/2021

We chose Don Farr to move us to our new home after we had used them 18 years ago and we were very happy. Our move and how this company has handled how badly our move went, goes beyond unprofessional and unqualified. We contracted Don Farr to move about 67 pieces of furniture. Out of 67 pieces, 56 have damage. Scratches, gauges, chips, and knicks in wood furniture as they were not wrapped- padded correctly or not at all. Movers did not unwrap the furniture, set furniture in the proper location, set up beds, or set them up incorrectly. We provided bottled water and pop for movers which movers left in the moving van causing permanent water damage on wood furniture. The moving van pulled the cable lines off the house we were leaving and movers pulled the storm door off hinges. This move was over 3 weeks ago and we are still trying to get some response from their office. We have sent them 75-100 pictures of the damage and have only received emails. The texted that we need to fill out a claim form. Not only were their movers untrained and not interested in how they handled our belongings, but their office staff seems to be as uninterested in properly addressing this situation. Not only will we be discarding pieces of furniture due to the extent of damage, but we are also paying to have pieces moved and assembled correctly, repaired if possible, and repairing or replacing a storm door. This situation is beyond an insurance claim as it falls on the management and their lack of training for their movers. We are still calling and emailing the appropriate people in their office, with no adequate response to this situation. Their service was not worth what we paid and their customer service is equal to that or below. I would highly advise anyone not to use this company.

4.0 Melissa M. Aliquippa, PA
12/5/2020

I will use them again and recommend them also. ð ð ð ð

0.50 Dorothy D. Greensburg, PA
11/5/2020

After loading 2 trucks with all our furniture - they never showed up at our new home which was 4 miles away. Called the office - told that 2 guys decided they were done for the day, called an Uber and jumped out of the truck. The other guys refused to finish the job with 3 guys. The company could not find anyone to join the crew, so our load went to their warehouse overnight. We had no beds. The crew sent the next day were very good, but the first crew damaged three pieces of furniture, including the leg of our dining room table, which they nailed together with 3 nails and did not disclose/tried to hide. We have attempted to call their office for three days and have not gotten any response. Left garbage, water and soda bottles all over the house. Nightmare experience! Hire at your own risk!!!

Response from Company:

In response to Dorothy Ds poor review: An unfortunate emergency occurred, and the shipment was unable to be delivered the same day. The customer was given reimbursement for overnight accommodations at a local hotel (which they accepted, but chose not to use as such). Mr. DeBone has called on several occasions (multiple times a day), and his list of complaints/damages have been listened to and noted each and every time. He has been instructed of the claims procedures (industry-standard filling out of loss forms), and has refused to do so, stating that he "doesn't have time for that". They do, however, have ample "time" to post negative reviews on Home Advisors website, and to date, has yet to submit any photos or documentation of damages claimed. We have been more than accommodating in trying to satisfy this customer, and believe that maybe there is miscommunication between Mr & Mrs. DeBone, as to whom has or has not spoken to us and the subsequent result.

4.0 Susan W. Butler, PA
9/10/2020

The guys were great! Friendly, funny and efficient! Maxine was also very nice and helpful!

1.5 Michael P. Pittsburgh, PA
8/12/2020

Crew took their good old time the entire day. Not good. Rate was high as well. Double trouble. Never use them again. Had a different mover the day before because we were consolidating 2 locations into one and the difference could not have been clearer. Both from a cost and a performance standpoint.

5.0 Darlene A. Pittsburgh, PA
7/21/2020

Hard workers! Finished the job earlier than I expected. Would hire again! Beat other companies estimate.

Showing 1-10 of 32 results Showing 0 of 0 results
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Photos

Don Farr Moving Company
5
Manchester Garden's

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