Dons Pool Service

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15 Years In Business

Company Details

Contact

P.O. Box 451
Bridgeport, TX 76426
https://www.donspoolservicetexas.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Pools
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.5
17 Verified Reviews
  • 5
    15
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    2

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-10 of 17 results
1.0 Martha C. Rhome, TX
1/2/2025

Don Marikis, owner for Don?s Pool Serive came out on November 26, 2024 to December 23, 2024. Don stated that he could clear up the cloudy water in our pool, clean it, and winterize it. Each week I asked if he was going to clean and winterize the pool which he said yes. Don added phosphates two weeks in a row. Don added chemicals that I provided once a week. I kept the leaves cleaned out of the pool and clean the pool filter twice. I never could get a price amount other than pay for the gallon of phosphates. Don said his wife does all the billing. Don was always in a rush, never would return when he stated. Don had me empty the pool water, used his sump pump, and I filled the pool. The water is still cloudy, I provided the pool cover and covered the swim area because Don said his wife said no. I received a bill for $316.50 for services I did not receive plus do not agree on.

Response from Company:

I serviced Martha's pool on 5 different occasions between the last week in November and the last week of December. On my initial visit her pool water was very cloudy. I tested the water and her Cyanuric levels, Phosphates and PH were extremely high and there was zero chlorine in the pool. I added a chemical to lower the Phosphates but the levels were so high that it did not help. The only way to fix the Cyanuric and Phosphate levels were to drain the pool and fill with new water. This process was completed and I tested the water again and found out her water coming from her house was testing high in phosphates. I again added chemicals to lower the level. I sent an invoice with all the work and chemicals used which included the next weeks service, which I normally send invoices at the beginning for services for that month. She sent me an email stating why the invoice was so high and I explained to her my billing process. She didn't want my service anymore, so I adjusted her invoice to reflect the reduced total which is $262.38. As of today February 2 she still has not paid the invoice.

1.0 Z-man F. Flower Mound, TX
7/9/2024

If you want to be over charged and get lousy service, this is your guy. I paid him to replace three bulbs in my pool. When the work was done he charge 2X price what others charged and the lights went out after 2 weeks. I called and text him and told him they lights went out. He wanted to charge me again to come back out. I decided to do it myself. I took the fixture that had water in it out of the pool. After taking it apart I noticed 1. the fixture was not cleaned around the surface. No wonder it leaked again after two weeks. All it would have taken is a light sand paper or a towel and soap to clean around the fixture to ensure longevity of the seal and bulb. Then I noticed the gasket around the fixture was split. He must have put my old gasket back on the fixture instead of replacing it. He did charge me for a new gasket, but the one I removed was not new. I have pictures. I do not recommend this company. lazy shotty work and over charging.

5.0 Rusty S. Krum, TX
9/13/2023

Weâ re glad we hired Don. He has gotten our pool and equipment back into good condition in a short time!

5.0 Rusty S. Krum, TX
8/26/2023

He answered quickly and made an appointment. Answered our questions and was very personable.

5.0 Alexis B. Flower Mound, TX
8/3/2023

.

5.0 Steve S. Denton, TX
5/22/2023

Don kept me updated throughout the process and completed the job in a timely manner. Price was reasonable and didnt suggest anything I didn't need. Thanks very much!

5.0 Dianne G. Flower Mound, TX
8/31/2022

Very professional and prompt

5.0 Sandi S. Decatur, TX
3/14/2022

He is honest and very prompt, I recommend him and his company!

5.0 Kimber J. Aledo, TX
1/11/2021

Don has been great servicing our pool! Heâ s very thorough, friendly and honest. I highly recommend his service!

5.0 J J. Fort Worth, TX
12/14/2020

Our pool needed a lot of work and Don took care of it perfectly. Quick, efficient, and helpful. Many visits so far. Don always calls ahead, works til done. A really nice man, too. Very happy with my choice.

Photos

Dons Pool Service

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