DownRite Pool & Spa

"This customer has been fabricating lies from the beginning of this project. We have completed multiple pool projects with her co-worker and had no issues and have recommended other customers to us. We are a professional and well-trusted company for many years. This review is the first time we hear of all her concerns. Any normal customer would email or contact us with any issues with the pool."

"We have been unable to move forward for the last 2 months due to Mr Puentes lack of cooperation in removing landscape and root balls where the underground plumbing and electrical pipes will be passing through to install pool equipment. Our plumbers have been out on site numerous of times unable to proceed with the project. Mr Puentes has sorted to leave negative reviews on all sites instead of hiring a professional tree company to resolve this issue so we can move with his pool project which would have been completed by now."

"Gina Masson review on goggle and home advisor really shocked me. This customer was treated with the utmost respect in every way from the preliminary phase to the end phase. However, Gina & Alex did not return the same respect. They were constantly cursing and bad-mouthing every step of the construction process. Their pool was completed in June 2021 and now they are claiming false accusations simply we are tired of the disrespect. We do honor our warranty as per the contract. The issue with the paver was notified in writing last week and the paver crew is scheduled for repair. It is almost as if they prefer the pool paver to be sinking or any other issue with their pool. Further without hesitation, they posted this review without even troubleshooting our professional response into consideration. Proving this review is solely on basis of being spiteful, exaggeration, and falsehood like everything else they say."

"DownRite Pools built this beautiful swimming pool in the City of Miramar a couple of years ago. The entire project from beginning to end was completed in under 6 weeks. Christina Tarude was so impressed she wrote an amazing review and even posted a picture of the family enjoying their swimming pool. You are welcome to see it in our review history. downright Pools provided pool service for over a year after the pool was completed and we never had an issue with staining of any kind. Unfortunately, we had to terminate the pool service for lack of payment from Mrs. Tarude. Shortly thereafter, Christina Tarude notified us of 3 tiny stains in their pool that suddenly appeared. After an in-person inspection, it was evident the stains were caused by iron ingredients found in landscape fertilizing. Not because of the pool walls being too thin. The pool was built with re-inforced 6-inch walls and floors. This surpasses the typical 4-inch concrete walls and floors our competitors normally do. As a result, DownRite Pool's construction warranty does not include staining caused by landscape fertilizing. DownRite Pools learned the hard way not to do any type of future business with the Tarudes because they simply do not pay. The only reason we were finally paid was that Mrs. Tarud was refinancing their home and needed a release of lien affidavit. In conclusion, we recommend the Tarudes put their efforts into contacting a local pool service company to drain the pool and address the pool staining accordingly instead of trying to discredit and defame others. That is not very professional!"

"We built an outstanding pool & spa combo in the Town of Miami Lakes for Mr. Alan Kahn and finalized all building inspections in record time. Mr. Kahn has been trying to blackmail Downrite Pool & Spa to repairing damages suffered to his travertine deck last November by Tropical Storm ETA. He wants it done for free or else. The problem is Mr. Kahn's pool project is no longer under warranty. So now he has resorted to defamation of character out of spite. This type of childish bullying behavior is embarrassing and speaks volumes about Mr. Kahn's character. This is a symptom of a much deeper problem which he has expressed his personal problems. We even invited him to church. Unfortunately when true colors were revealed. We learned Mr. Kahn is only playing the victim in an effort to manipulate us into having his way which s a behavior pattern he clearly uses to this today."

"In response to Mr. Valls review, Downrite Pool & Spa completed the construction of his swimming pool in 4 weeks. Mr. Valls has done everything in his power to avoid paying Downrite Pool & Spa the final balance he owes. Downrite Pool & Spa is forced to record a lien in Broward County and obtain an attorney for litigation."