Drainbusters Plumbing

They worked very good, reasonable price but I needed a 2nd time and could never contact them. Do not know if they still are in business. If they are don?t look trustable

They figured out the problem in less than 15 min. They called and were very responsive. They were thorough and made sure it was fixed.

Very professional! Gave the price quote and time frame. Will certainty use again.

These gentlemen - this company MADE MY DAY! In 15 minutes, they diagnosed and found the issue that neither the city, or two or three other companies did not recognize. Then with permission of the person who would do the hiring, they began working to fix the major problem. They will come back to finish. They were ready to work, they were communicative and patient on every level.

Very professional,courteous and knowledgeable. Patient didn't try and rush through job but efficient.

Great service, good communication, quality work, reasonable price.

2 young men very polite and did a great job.

Arrived same day and quickly fixed the problem.

Fast, Affordable, Professional and Friendly.

The service was prompt, thorough, and courteous. Drain Busters is a throwback to the days when customer service really meant something. We highly recommend the company and will definitely use them again.

Quick response, personable and professional worker that completed the job quickly and fully. Office personnel I dealt with were equally as helpful and proficient.

They were here less than 20 minutes and charged $189 to switch the circuit board.

Good job.

Good work

The tech did not quote me a price to repair. He just said, "this is an easy fix." And then he started working. The repair was a very small leak on a piece of copper pipe connected to the water heater. He did not have to cut or replace any copper pipe as well, he just had to clean and re-solder the connection. It did take him two attempts to do this as well, maybe that is why the charge was so much? However, if that's the case, should I be billed additional money for his mistake? All that being said, 225.00 dollars later, the minor leak on the pipe was corrected. Now is where the real problem comes. After he finished, we waited 1-2 days and still never had good hot water. It was hit and miss at best. I even tried the reset button on the thermostat a couple of times thinking that may have been the problem. Come to find out, after talking to people in the industry and spending an abundant amount of time doing research on google, the problem with the lack of hot water was due to the fact that the power was turned back on to the tank before it was full, which caused an element to break. The reason I am sure of that is because after turning the water back on in the house for the first time, it took a significant amount of time before water actually came out of the faucet. The tech should have known this and prevented it. Back to google. After watching videos on you tube and reading articles, I replaced both elements myself and both thermostats as well. Now we have hot water again! I am certainly not a plumber nor an electrician, and highly respect both of those skilled trades, but I can assure you I will spend more time doing research on doing it myself and less time researching on a site like this the next time a similar problem presents itself.

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Friendly personable service

The technician was prompt and on time to complete the repair. He was quite knowledgable about the drainage problem. I would definitely use this company again. Very pleased with the overall service.

Great customer service . Did the job fast and cleaned up the mess after he was done.

Very fair to work with. Very concerned with the customer and their satisfaction. Would recommend to anyone.

Easy to talk to, fast, clean, and well done.

Promp, efficient service. Came out the next day to give a quote and made the repair the next day. Very pleased.

I had a dependency on the payment, and they were very forthcoming to make amends. They offered to send me a check that never came. I let them know, and they offered to bring a check by and never did. Don't know what to say.

Communication needs improvement between owner and client. The gentleman doing the auger is an exceptional worker.

They actually called and came early which was great. Very polite and professional. Work was done quick and correct. Told me all options and made sure I understood which each one entailed. The price didn't matter bc everything else was wonderful, but it was very competitive with others. I will always use them for my future needs. Glad I found a company to stick with.