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Drain Genie Plumbing Services, Inc.
Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement, Water Heater Repair or Service,
About us
At Drain Genie Plumbing Services, Inc., we're family owned and operated with over 20 years of experience. We focus on quality plumbing work and excellent customer service. We will beat any competitors price in writing so call us now for a free quote.
Business highlights
Emergency services offered
17 years of experience
Memberships & Affiliations
Better Business Bureau A+
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.865 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 65 reviews
Eve T.
Jul 2020
Water Heater Installation and Replacement
Fast response very friendly and professional. Highly recommend
Stephen S.
Dec 2018
Water Heater Repair or Service
He was efficient, arrived early and got the job done that same day.
Linda F.
Oct 2018
Faucets, Fixtures and Pipes Repair or Replace
5.0 says it all
Jennifer W.
Aug 2018
Water Heater Installation and Replacement
It was professionally done. I was not expecting same day service but I called that morning and they completed my water heater install that afternoon.
Clint R.
Aug 2018
Faucets, Fixtures and Pipes Repair or Replace
I called to have my exterior spigot (hose bib) replaced due to it dripping water from the opening. I tried to remove it myself but was afraid of breaking it off the wall. The tech came out and literally had it replaced in 5 minutes. The tech reduced the price because the job was much easier and quicker than anticipated. Awesome service.
DONNA G.
Aug 2018
Faucets, Fixtures and Pipes Repair or Replace
Excellent service. Would most definitely call them again.
Matt Q.
Aug 2018
Faucets, Fixtures and Pipes Repair or Replace
Very professional and courteous. Extremely responsible and respectful of my home and property.
Karen L.
Aug 2018
Faucets, Fixtures and Pipes Repair or Replace
Sheryl F.
Aug 2018
Water Heater Installation and Replacement
call in the morning and had hot water in the afternoon... very professional. Price was comparable to other big companys competitors
Tony B.
Jul 2018
Faucets, Fixtures and Pipes Repair or Replace
Prompt, does what he says he's going to do and knowledgeable.
Heath J.
Jul 2018
Faucets, Fixtures and Pipes Repair or Replace
Great response, excellent follow up, and lowest price. Ask for John...he is the best!
Dorothiea Y.
Jun 2018
Drain Clog or Blockage Clearing
Very reliable, excellent service and very nice
Cliff M.
May 2018
Faucets, Fixtures and Pipes Repair or Replace
Service tech was on time, knowledgeable and very courteous. I just thought they were a little pricey.
Response from Drain Genie Plumbing Services, Inc.
"Thank you for leaving a review.. it means a lot.. just not sure why the price is or was a issue I spent 15 min on the phone asking questions to give you a price upfront over the phone.. told you it very well may be the septic tank told you if we come out and snake it we would have to charge the same fee even if it was your tank because we preformed the service.. we snaked it to the tank found it was your septic and charged you the agreed price that was quoted over the phone.. so not sure why we are pricey if it was to much over the phone we did not have to go out.. thank you very much for your business and taking the time to review us.. have"
Carole H.
Apr 2018
Water Heater Installation and Replacement
Responded quickly. Gave an estimate right away and would have performed the work the next day, but I wasn't ready. They came and did the work as scheduled. Arrived on time and worked quickly and efficiently. Cleaned up the work area and explained about the new water heater. Very happy with this company.
Response from Drain Genie Plumbing Services, Inc.
"Thank you for taking the time to review us it means a lot."
Robert D.
Apr 2018
Drain Clog or Blockage Clearing
He was early but expensive.
Response from Drain Genie Plumbing Services, Inc.
"Thank you for taking the time to review us it means a lot ..We always try to give customers pricing over the phone.. not sure why we tell price and it's good over phone but not when the job is finished.. thank you again for your business and have a great week."
John D.
Mar 2018
Drain Clog or Blockage Clearing
excellent service, arrived on time and quickly fixed the issue and even gave me some tips to stop the problem happening again. Would recommend to anybody
Response from Drain Genie Plumbing Services, Inc.
"Thank you so much for taking the time to review us."
Mirta Q.
Mar 2018
John at Drain Genie responded to my emergency call within minutes and I had someone at the house within a couple of hours. John explained my options and I followed his recommendation which probably saved me some money. Adrian performed the job quickly and efficiently and demonstrated that the problem was fixed when he was done. I recommend Drain Genie.
Response from Drain Genie Plumbing Services, Inc.
"Thank you so much for taking the time to review us."
Jimmie K.
Feb 2018
Water Heater Repair or Service
They were very professional!
Response from Drain Genie Plumbing Services, Inc.
"Thank you so much for taking the time to review us."
Jose A.
Feb 2018
Faucets, Fixtures and Pipes Repair or Replace
Call Drain Genie when you need a courteous and a pro.
Response from Drain Genie Plumbing Services, Inc.
"Thank you so much for taking the time to review us."
Ellen C.
Feb 2018
Faucets, Fixtures and Pipes Repair or Replace
Drain Genie guys are great, but Home Advisor steps all over itself with extraneous phone calls, then won't accept the comment I wrote about it in response to their evaluation survey. Ellen C.
Response from Drain Genie Plumbing Services, Inc.
"Thank you so much for taking the time to review us."
Gail F.
Feb 2018
Faucets, Fixtures and Pipes Repair or Replace
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Response from Drain Genie Plumbing Services, Inc.
"Thank you for taking time to review us."
Sheri E.
Jan 2018
Faucets, Fixtures and Pipes Repair or Replace
The owner John was very flexible in helping me schedule a convenient appointment. They followed up with call prior to day of service. The 2 techs explained all steps with pictures --everything seems to be in working order now. They were knowledgeable, courteous and had fair pricing not to mention a great clean-up.
Response from Drain Genie Plumbing Services, Inc.
"Thank you for taking the time to review us it really means a lot"
Rebecca R.
Jan 2018
Faucets, Fixtures and Pipes Repair or Replace
As soon as I hit send, I was called back within minutes, they were there 1 1/2 hours later, job took about 1 1/2 hours and they did excellent work.
Response from Drain Genie Plumbing Services, Inc.
"Thank you for your business and taking the time to review us it really means a lot :)"
Orlando A.
Jan 2018
Faucets, Fixtures and Pipes Repair or Replace
They came very fast and explained clearly what was the expected work. Im satisfied with the repair although it was a bigger work than I was anticipating.
Response from Drain Genie Plumbing Services, Inc.
"Thank you for taking the time to review us it really means a lot"
Teri S.
Jan 2018
Faucets, Fixtures and Pipes Repair or Replace
Woke up and realized the kitchen sink pipes were leaking. They responded immediately, gave us a quote and were at our house within 1 1/2 hours of our initial post on Home Advisor.
Response from Drain Genie Plumbing Services, Inc.
"Thank you so much for your business and taking the time to share your experience"
Licensing
State Contractor License Requirements
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FAQ
Drain Genie Plumbing Services, Inc. is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Drain Genie Plumbing Services, Inc. accepts the following forms of payment: CreditCard
Yes, Drain Genie Plumbing Services, Inc. offers free project estimates.
No, Drain Genie Plumbing Services, Inc. does not offer eco-friendly accreditations.
Yes, Drain Genie Plumbing Services, Inc. offers emergency services.
Yes, Drain Genie Plumbing Services, Inc. offers warranties.