DrainMasters

Great service. Very proficient and efficient in their trade. Provided great information on the work being provided. Will definitely be calling these guys for any future services needed.

Cost of water heater was higher than expected but service was great!

Great company, Balta really knows his trade. Would recommend to everyone. Good personable staff.

I had to have sewer drain pipes under my slab foundation replaced. I got quotes from two vendors and chose Drain Masters as they understood the effort needed and provided reasonable options using newer techniques to cut down the cost. Felix was the lead for my project and did a great job. He was very communicative and managed his team and the project well. There was a follow on fix needed which they identified when doing a final check. I would not have ever noticed it but they did and took care of it quickly. I highly recommend.

They did a great job.

Bad odor in laundry room. Service person was able to locate it and offer suggestions to correct the condition

They did not get the job done. Charged me twice as much as quoted. I fixed the problem with a garden hose in 10 minutes.

My disposal broke and leaked all over!! Right after dinner, when I began to clean up my disposal just stopped working, noticed the leaking a few minutes later. I called DrainMasters and left a message. Within 10 minutes, I received a call back to schedule an appointment for the next morning. The technician came on time and was friendly, courteous, and polite. He assessed the problem within minutes and gave me a straight forward quote and turn time. Technician went out of his way to confirm all was in working order when the job was done. I am calling them back to have my fixtures updated. Thank you!!

I had a clogged storm drain. The company returned my call right away and send the technician on the same day. Felix seemed to be knowledgeable and gave me options upfront. He came back with a helper the next day with a snake camera and a water blaster. They figured out that my 6”D pipe got melted and warped during the fire. They removed the damaged end and replaced it with 10’ of new pipe same day. They hauled the trash away. Per my request, Felix took pictures of the job process for me to submit to the insurance company as we are still mending the property after the Woolsey fire. The company has performed excellent in every aspect while others did not return my call so promptly or did not have required equipment but I would encourage one to collect more bids if not in a rush. I paid $2250 for the job and I had nothing to compare it with.

Drain Masters was the worst experience with a plumber I have ever had. I was charged over 1000% mark-up for parts compared to my local hardware store, I was charged over $350 to have a couple drains snaked AND the plumber broke my toilet and was told the entire toilet would need to be replaced at $675. I ended up fixing it myself with a $5 part. Drain Masters is a Rip Off!