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Dry Otter Waterproofing

Foundation Drainage Installation and Replacement, Foundation, Basement or Crawlspace Waterproofing / Encapsulation, Sump Pump or Interior Foundation Drains Installation,

About us

Here at Dry Otter Waterproofing, Inc., we specialize in all of your below-grade waterproofing needs as well as foundation repair needs. Anything from a full encapsulation, to sump pump installations to structural repairs. A home is your largest investment, let us protect it for you. Give us a call today at 704-966-1771.

Business highlights

13 years of experience

Memberships & Affiliations

Basement Health Association, National Association of Remodeling Industry

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.714 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%

Filter reviews by service

Showing 1-14 of 14 reviews
Deborah R.
Feb 2026
5.0
Google Review
Trey is who I spoke to every day and he was so kind and answered any questions that I had. Trey, Johnathan, and Desmond did a great and very efficient job for us. My husband has called Trey several times with questions and Trey goes beyond being helpful! We are comfortable knowing that all our water issues have been resolved because of the meticulous work that Trey, Johnathan, and Desmond did in our crawl space, tearing out old insulation, treating the wood for white mold, encapsulating the area, installing a dehumidifier. Trenching around the foundation in the crawl space which was very hard work putting in corrugated pipe then filling the trench with stone to our sump pump. Thanks again for a job well done!

Debra K.
Feb 2026
5.0
Google Review
Cody, Luis and Tristen were first class all the way! Professional with excellent communication and attention to detail. I highly recommend this company

Delynn F.
Feb 2026
5.0
Google Review
Tyler was great explaining the process. Johnathan, Trey, and Desmond did a great job. They were friendly and informative and explained all they were doing. They were very professional and capable. We are very satisfied with our experience with Dry Otter.

Karen J.
Feb 2026
5.0
Google Review
Excellent work!!! I love it!! Cody, Tristen and Luis worked hard to complete the job quickly. The quality of work was top notch!!! The attention to detail and the entire installation was flawless! I am truly satisfied with their work! I would highly recommend Dry Otter Waterproofing for your crawl space needs!

Katie S.
Feb 2026
5.0
Google Review
Dry Otter came out to our house for an inspection and to quote our crawl space. Mike was detailed, took his time explaining and gave his opinions as to the needs. They were able to schedule our job in a fast and timely manner. The Dry Otter crew communicated well and were very professional while at our home. I was highly impressed and would definitely recommend them for your crawl space needs.

PJ H.
Apr 2018
0.5
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
TERRIBLE. RIPPED OFF !! Was supposed to replace all rotted wood, and raise all floors to level. The work will likely not pass code and they did not pull permits.
Response from Dry Otter Waterproofing
"We completed the terms of the contract and were called weeks later demanding that we come out to their house and repair additional areas outside the scope of the contract. We attempted to have a conversation with them two times that day but were met with threats and obscenities so we decided to defer contact to our lawyer for resolution. Our hope was our lawyer could initiate a civil conversation with them about the work performed, but the homeowners won't return his calls and instead have been posting negative and misleading reviews about our company on the internet."

Ina M.
Jun 2017
5.0
Foundation Drainage Installation and Replacement
Yes, I recommend this pro
Showed up on time. Work was completed in a timely manner Owner was present and responsive to questions. Job site cleaned

Dalton A.
Dec 2016
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
Absolutely incredible customer service, very professional staff and a pleasure to do business with!

Paul H.
Oct 2016
5.0
Inspection Service
Yes, I recommend this pro
High integrity company and excellent customer service. We had humidity issues with our crawlspace and were impressed with the treatment plan provided by Lance among others we looked at. We were impressed with the installation and solution. Kevin (the owner) came out to inspect the work of his installers and even repaired a vent that was not their responsibility - impressive customer service and work. We would highly recommend them.

Nanci W.
Jul 2016
5.0
Inspection Service
Yes, I recommend this pro
responsiveness to questions/concerns

Skip B.
Jun 2016
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
Project turned out great, they showed up on time, owner was here during the project startup. Workers were very customer service friendly and they kept the job site very clean.

David K.
May 2016
5.0
Inspection Service
Yes, I recommend this pro
The folks at Dry Otter were really great. They looked at our problem designed a solution and executed the job with the upmost respect for our home. Kevin and Mark were involved during the entire process. They listened to our concerns and provided feedback in a professional and friendly manner. Eduardo did a great job! Once the work was complete they checked in to ensure that the work solved the problem. I would not hesitate to recommend them.

Bruce D.
Aug 2015
5.0
Inspection Service
Yes, I recommend this pro
Could not have been better. Kevin knows his stuff and takes the time to explain what you need. They don't try to sell you more than you need.Could not be happier,no water, no worries!!

Judy N.
Jul 2015
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
They were great. Kevin, the owner, is very involved and has wonderful guys working for him. He's their to check on the project and to do a final check. I've used their competitors before and they are much better in price, quality and ease of use.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dry Otter Waterproofing is currently rated 4.7 overall out of 5.

Dry Otter Waterproofing accepts the following forms of payment: CreditCard

Yes, Dry Otter Waterproofing offers free project estimates.

No, Dry Otter Waterproofing does not offer eco-friendly accreditations.

No, Dry Otter Waterproofing does not offer emergency services.

No, Dry Otter Waterproofing does not offer warranties.