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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process91% Recommended
51 Years In Business
Company Details
- Verified Licenses
- Veteran Owned
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Sewer line replacement
- Home repipe
- Tankless waterheater
- Gas waterheater
- Electric waterheater
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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3/4/2021
Unfortunately, he was running a little late, and I did not get to see his work done. But he did keep me informed.
3/2/2021
Good work
12/19/2020
They showed up fast and completed the job installing a new water hater in a few hours. On a Sunday. I do recommend, but you have to pay attention.
10/25/2020
Excellent company, we were so pleased with how promptly they contacted us and gave us pricing so rapidly. Very professional, fantastic job and they gave us great information. We will use them in the future for two more projects we have planned.
10/4/2020
I had a leak on a Sunday under my house in the crawlspace. Duckett Plumbing is the only one who called me back right away. So if you have an emergency, they responded quickly. The others did not seem to be online over the weekend. Be careful if they hand you a HUGE estimate. LOOK it over carefully! I chose to get the necessary repair done, NOT replace the WHOLE house unnecessarily for over $4K. I paid 10% of that which I felt was still too high for a 15 minute repair. Home Advisor may not have been as well connected as I thought since only one plumber responded on a Sunday.
9/26/2020
Came when he said he would, let us know the problem and had a team over 3 hours later to replace our water heater.
9/22/2020
Andrew called to ask if he could come after he finished a job early evening. I said that it wasnâ t necessary to come out that late. He called early the next morning to follow up. Came out and, even though embarrassing for me, said drains were just clogged. I was prepared for a tear out. Thankful for the honesty. Will call them again.
8/30/2020
Very professional service. Quickly and efficiently installed our new hot water heater.
8/7/2020
On time and stayed until the job was completed. New tankless water heater worked excellent - never run out of water now.
8/6/2020
We paid them to fix a 5 month old hot water heater that had just stopped working. The Tech said we needed 2 thermostats and 2 heating elements. He took our money replaced the parts. It did not work and he could not figure it out. I called the owner and ask for a refund and he said No. I told him my heater did not work and I was out $545.00. He sent out others to work on it that night but they could not fix it. I ask for our money. I told him to take the new parts out and refund some of our money. He still refused. I have also written to home advisor about this and have not heard from them either. Everyone be ware of this company. w
Response from Company:
We did rebuild an electric water heater. Joe Brissey advised us that the water heater was only a few months old , and that a friend of his installed it , not a licensed plumber. We advised Joe a water heater warranty is voided if installed by someone other than a licensed plumber. We also advised Joe that if we rebuilt the water heater, that we could not guarantee it. We cannot guarantee repairs to a troubled water heater. Although , this is the first water heater repair that i can remember in the last 3 or 4 years that didn't work out. Joe instructed us to rebuild the water heater. We did. But the water heater did not work. We returned.
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