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About us
Duct Defense Midwest is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customer: the conscious homeowner. We don't provide estimates over the phone, instead, we dedicate our knowledge, expertise, and time with you to review solutions for radon mitigation and other solutions to improve your overall indoor air quality. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. Radon gas is a naturally occurring radioactive gas that comes from the soil and gets trapped in our homes. Radon is the #1 leading cause of lung cancer for nonsmokers. We can help test and fix homes to reduce the health risks associated with radon and its byproducts. Our system design specialists and installation crews are licensed in both NE and IA.
Business highlights
6 years of experience
Memberships & Affiliations
NADCA Certified
Services we offer
Air Duct Cleaning, Dryer Vent Cleaning, Improve Indoor Air Quality with Virus Killing UVC Light Technology, Prevent Mold and Reduce Odors
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.742 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 7% | ||
| 0% | ||
| 5% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 42 reviews
Lorianne K.
Aug 2024
Air Ducts & Vents Cleaning Service
Anthony was extremely professional, polite, a very hard worker, and constantly made sure that we were satisfied with the results as he went along. We bought a 70-year-old home and I don't think the ductwork was ever cleaned! The before and after pictures are amazing!! We would recommend him to anyone
Ryan W.
Jan 2023
From first call to installation, and everything in between, these guys knocked it out of the park. No surprises and everything was explained to me very well.
Gary M.
Nov 2022
Air Ducts & Vents Cleaning Service
They worked hard to make sure everything was done righr
Vicki L.
Nov 2022
Air Ducts & Vents Cleaning Service
Providers that came to our house were polite and friendly. Left work spaces clean.
Ron H.
Oct 2022
Very difficult work was done in a professional cheerful manor
Joe B.
Oct 2022
I gave them a deposit of $500 the. Was going to finance the rest. Could not get the financing, and could not get the $500 back. And I am trying to come up with the $+2k they want for a system. Might as well write off the deposit money as a loss. Might look for another company
Kim D.
Sep 2022
They called the morning of and changed our install time multiple times after the work should have already begun, electrician cancelled on us the morning of, and one of the installers could not answer most of our questions. The sales associate and secretary are awesome though. And this company is the only one in this whole area that is national certified for radon (for residential).
Response from Duct Defense Midwest
"Hello Kim, Thank you very much for taking the time to leave a review. I am so sorry for your experience with our customer. This is not typical and honestly, we feel terrible about your experience. We believe everyone should get the most out of their installation and the best experience. I have given you a call to discuss this and will also be making the attempt to make it right by you as again this is not a typical situation for our company. Again, I appreciate you bringing this to our attention so we can address the issues and coach based off the needs of our customers having the best experience."
Beth P.
Sep 2022
Air Ducts & Vents Cleaning Service
Everyone was nice and they did a good job. I was no-showed, no call for the first date which was hard because I had all my furniture moved. They werenâ t able to reschedule for another 3 weeks.
Randy K.
Aug 2022
Air Ducts & Vents Cleaning Service
Good job
Ray B.
Aug 2022
Air Ducts & Vents Cleaning Service
Great communication and prompt service. They did scuff up the newly painted baseboard in one room. I thought the price was too high for the size of the home and the amount of work. But overall, fairly satisfied and would recommend them to others, however, for me I would shop around a bit more before using them again.
Marsha C.
Jul 2022
Air Ducts & Vents Cleaning Service
Great people to work with. Showed me before & after pics of the ducts . Seemed to be very careful not to scuff walls with hoses. Cleaned up everything before they left.
Lori S.
Jun 2022
I am reviewing before I have done the post mitigation test so I can't rate the entire process. I will say that at this point this company has exceeded expectation Everyone from the front office to the salesman to the installers have been very professional, informative, considerate and listened. Just keeping fingers crossed for this last test.
Bob B.
May 2022
Air Ducts & Vents Cleaning Service
Very professional and thorough!
Jannic S.
Apr 2022
Great customer service experience. Had a sit down and reviewed our options. Made me feel confident in the work that was being done!
Treyton N.
Mar 2022
Air Ducts & Vents Cleaning Service
Work was completed timely with excellent service.
Tom B.
Feb 2022
Air Ducts & Vents Cleaning Service
Service was excellent start to finish, prompt, thorough, and courteous. The duct cleaning has greatly improved our home air quality! Thank you.
David K.
Feb 2022
Check to see if there are home owner association rules before having a system installed.
Brant E.
Feb 2022
Air Ducts & Vents Cleaning Service
Josh was personable and informative when here. Did a good job. Zack also was very helpful
Joe M.
Feb 2022
NA
Jay S.
Feb 2022
Air Ducts & Vents Cleaning Service
Easy to work with
Jen
Jan 2022
Were very pro and timely, they cleaned up well after the work
Richard K.
Dec 2021
RADON SYSTEM WAS NOT WORKING. (Installed by another company years ago). The phone contact was pleasant and efficient. The Technician came on the agreed day and the agreed time: he explained what was wrong, explained the options, then repaired the system so it is working better than it did when first installed.
Richard K.
Dec 2021
x
Eugene L.
Nov 2021
We needed to reduce the Radon in our basement. They were very patient, explained what they would do and how it would be done. The installed was VERY professional and knew the work that needed done. He was polite and efficient. He has done this work many years and completed the work. They guaranteed the Radon to be 4.0 and under.
Eugene L.
Nov 2021
Very good experience. Great work and very professional. Great service and very nice final job.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Duct Defense Midwest is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Duct Defense Midwest accepts the following forms of payment: CreditCard
Yes, Duct Defense Midwest offers free project estimates.
No, Duct Defense Midwest does not offer eco-friendly accreditations.
No, Duct Defense Midwest does not offer emergency services.
No, Duct Defense Midwest does not offer warranties.