
Dunmar Moving Systems
About us
At Dunmar Moving Systems we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.
Business highlights
Memberships & Affiliations
Virginia Movers and Warehouseman’s Association
Services we offer
International Moving, Professional Moving- In State, Professional Moving- Out of State, Proffesional Packing and Crating Services, Short term and Long term Storage Options
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 33% | ||
| 0% | ||
| 0% | ||
| 17% |
Filter reviews by service
"Thank you for your business and taking the time to leave a review"
"We regret seeing a review like this for the services in which we pride ourselves but feel we need to share the entire story, as not everything mentioned in this review is completely accurate. In terms of our sales process, we contacted the customer immediately upon receiving their information from HomeAdvisor. We set up an appointment for one of our in-home sales people to provide a written estimate. We completed this in a timely manner and showed up on the day and time we set with the customer. We provided the customer with a written estimate that offered a guaranteed price. When the customer had questions, we responded promptly and within hours of their request. However, this was not good enough for the customer as she made repetitive calls to our office crying and cursing at our employees prior to even signing the moving documents, accusing us not providing good customer service. Upper Management was then involved and had a phone conversation with her to explain that we are moving company and not 24/7 hotline service she could call at any time during the day or week and get an answer. We offered to cancel her move with us at no expense, but she declined. We proceeded with the move and showed up to load her items on the day and time agreed, and we delivered their items in good condition within the delivery spread agreed upon in the Order for Service. It is our opinion that no matter what moving company this person used, it would have resulted in a horrible experience given the excessive expectation and the customer?s inability to handle the stress of moving."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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