E C Pool & Spa Service

Was happy wit there service

Regret is always in the end. If you don't want to experience what my sad experience was, DO not use this company! We agreed for an 8 am appointment and at 9 am I called Erwin for follow up, he said his crew should be there already. I waited again for 4 hrs and called him back since I didn't received any update from him, and I found out that they put me at 8 pm schedule instead of 8 am. If I didn't call again to follow up, I would have been waiting till night for this unprofessional guy! My time, appointments, meetings were all wasted for this day because of this! He also told me that If I like, he will call me an hour before his crew will come. Never try this company or else your day will be ruined!

Very thorough and professional.

Was very promt anwering call.

Very professional, on time and thorough job performance.

I gave him a $250 deposit for him to buy the part almost three weeks and nothing.. .. I will go after him I am not going to be nice.., if this is Elwin company... I should have went with the service ,from where I bought the hot tub from.. I don't care for your site...I didn't even know if be receiving a call from this third rate repair so called company

Convinced me to replace a part for $1,250, and within 60 days I was having the same problem. I was told it was under warranty. I left three messages before getting a call back. He set two appointments that he did not show up for. And he is no longer returning calls, even after I sent a text saying that I was going to dispute the charges.

Project turned out great! Installation was challenging since the area beneath the pool required extensive grading and the pool itself had to be installed within the confines of an existing deck. Workmanship was very professional and I would highly recommend E C Pool Service to anyone interested in having an above ground pool installed.

Erwin and his guys are friendly and professional. They got the job done on time with a competitive price. Thanks Erwin!

Avoid! We hired EC pools to close our pool and from the start there were nothing but issues. Erland showed up on the wrong date which I was told I had the wrong date. He covered my pool and took too much water out of the pool which made my cover fall into the pool. when contacting him he said it that he would come and fix and I am still sitting 2 days later with my cover in my in ground pool.

Service was exceptional. Very professional and curtious. Simply great job!

The only thing I had an issue with was getting them scheduled, but overall, the experience was awesome

Pool was not completely cleaned on first visit they came back and I had to repay was promised all needed chemicals would be added to pool by company but only chlorine was added had to reclean ourselves and put the rest of needed chemicals

I can not say enough about Erland. He was professional, competent and a complete gentleman ... Just the kind of person you want to work in and around your home.

cleaned swimming pool very good. water was clear. I was very satisfied

Did a great job from start to finish. Pool looks brand new. Would hire for future projects.

Always there to take a call. Arrive when expected. Professional yet friendly and helpful. Take the time to educate and answer our questions.

All service timely and efficient

Our whole inground pool had to be replaced as our property was sinking. The men will be starting on the pavers for around the pool. They are doing a great job and are very helpful and hard workers.

Poor work ethic. Lack of communication. Caused me a lot of undue stress. Does not keep his word. Does not oversee his workers . Shoddy. Workmanship.

They did a great job!

very professionnel and quick

Service was great. They repaired the problem fast. Will definitely hire in the future.

Erwin is very easy to work with.He answers every call,he shows up when he says he will and the quality of his work and employees are second to none. I highly reccomend this company.