ELEMENT Heating & Cooling, LLC

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1 Year In Business

Company Details

  • Verified Licenses


1015 borden rd
Henrico, VA 23229


  • Mon: 7:00 AM - 5:00 PM
  • Tue: 7:00 AM - 5:00 PM
  • Wed: 7:00 AM - 5:00 PM
  • Thu: 7:00 AM - 5:00 PM
  • Fri: 7:00 AM - 5:00 PM
  • Sat: 7:00 AM - 5:00 PM
  • Sun: Closed
View All Details & Credentials

Service Details

    Areas of Expertise

    • Heating
    • HVAC
    View All Offerings and Cities Served


    8 Verified Reviews*
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    *Reviews imported from Google have not been individually verified by HomeAdvisor.
    Showing 1-8 of 8 results
    5.0 Claire W. Henrico, VA

    We called Greg with Element Heating on a Monday morning, and he was able to come out and assess our unit that afternoon. He talked us through our options of repair vs replace and helped answer our questions so we were comfortable with our decision to replace the unit (at 14 years old, we knew it was time). We ultimately talked to 5 different companies (big and small) before making any decisions, and we were most impressed with both Elementâ s customer service, as well as his prices. Greg got us a â betterâ rated unit for the same price we were quoted for a â goodâ unit from others. We also prefer supporting small, local businesses when we can. Greg was able to start work on Wednesday and get our heat back on that afternoon. We hit some snags that set the project back a bit (through no fault of Element), but Greg was very communicative with us every step of the way and let us know what was going on and what to expect. He was thorough and detail oriented throughout the install, taking the time to point things out to us and answer any additional questions as the project went on. He was timely, respectful of our space, and personable - I enjoyed chatting with him throughout the course of the install. We have been extremely happy with the service we received, and absolutely will reach out to Greg in the future. I canâ t recommend Element Heating and Cooling enough!

    5.0 Heather M. New Kent, VA

    Greg came out to just do a checkup on our 5.5 year old system that had never been looked at. He identified a faulty installation in our heat pump secondary heat, and we now have hot air coming out upstairs in the winter for the first time ever. We'd thought it was just an inefficient unit or bad design. Greg is professional, works with integrity, and his price is great! I highly recommend Element for all of your HVAC needs in the greater Richmond area!

    5.0 Pat C. Powhatan, VA

    Greg Thomas not only fixed my very old furnace but also is developing options & estimates for the future. He came very quickly and was able to service my very old system for a reasonable price. He articulately described the problem and solution. I am so grateful for the quick response, and effective solution. Itâ  s been too cold to have a broken furnace!

    5.0 Pat L Christian Google Review

    It’s terrible to unexpectedly be without heat when the weather turns bitter cold. I’m so grateful to Greg Thomas for his quick response to my need and excellent work on my old furnace. He also is helping me plan for the future too. He is knowledgeable, hard working, and articulate as to the problems and solutions, helping me as the homeowner make the best decisions. Heating & AC work? I recommend Element Heating & Cooling! Greg Thomas does a great job!

    5.0 Gee Moe Google Review

    So glad that we found Greg. My brother is a disabled Vet and he needed a new heat pump for an older home replaced. I'd gotten several estimates but wanted one more. Saw Element had all great reviews so I thought we'd give him a try. Greg came and I have to say is a great down to earth person. No pushy sales pitch, just gave us some different options for the Heat pump and an air filtration system. I chose to add the I-wave system to help clean the air. My brother has multiple health issues on top of COPD yet refuses to stop smoking. I wanted to get something that would hopefully help remove some of the smoke in the house. Well it does a very good job. So much so my nose does not get that lingering sense of smoke smell even if I leave the house. Greg will back up what he sells. He replaced the indoor and outdoor units quickly. He also did a professional job cleaning up and making sure we were happy.

    5.0 Amy Heller Google Review

    We received service very quickly on a Saturday! Greg was professional, thorough, and honest. He takes pride in his work and it shows. Pricing was very fair. It was really nice to have heat again on a very cold morning! 100% recommend!!

    5.0 Jon Jones Google Review

    Great quality work! The new system looks great! Nice price. Would definitely recommend

    5.0 Charlotte Sandy Google Review

    Greg was wonderful! He was able to come out the same day my system went out. He was able to get the piece to repair it and fixed additional issues that were left behind from a previous contractor. Greg was professional and treated my home with respect. I will definitely call him in the future if needed.


    ELEMENT Heating & Cooling, LLC

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