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Learn about our screening process97% Recommended
7 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 7:00 AM - 10:00 PM
- Tue: 7:00 AM - 10:00 PM
- Wed: 7:00 AM - 10:00 PM
- Thu: 7:00 AM - 10:00 PM
- Fri: 7:00 AM - 10:00 PM
- Sat: Closed
- Sun: 7:00 AM - 10:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Garage Door Replacement
- Garage Door Repair or Adjust
- Garage Door Installation
- Garage Doors
View All Offerings and Cities Served
Deals
Cost Information
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
- Claim This Deal
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Reviews
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Showing 1-10 of 36 results
4.0
Rod F.
Eagle Creek, OR
2/29/2024
They were ok they responded within that day.
Response from Company:
Thank you, Rodger, for sharing your feedback! We're glad to hear you were satisfied with our prompt response and service. If there's anything we can do to improve your experience or enhance the value for you, please don't hesitate to let us know. We're always here to assist with any future needs.
4.0
Suzie R.
Creswell, OR
7/28/2023
The supplier of the garage panel screwed up the order and I had to wait another week for the replacement to be made. ETS compensated me with 100.00 reduction in final cost.
Response from Company:
Thank you, Suzie, for your understanding and for taking the time to leave this review! We sincerely apologize for the delay caused by the supplier's error. We're glad we could offer compensation to help make up for the inconvenience. If you need assistance in the future, we're here to ensure a smooth and efficient experience.
5.0
Vicki B.
Salem, OR
6/7/2023
They repaired my old garage door. My house is almost 70 years old. They came in and fixed the lift system with quickly.
Response from Company:
Thank you, Vicki, for the wonderful review! We're thrilled we could help repair your garage door and bring new life to your 70-year-old home's system. It was a pleasure to assist you, and we're glad we could get everything working smoothly and quickly. Please don't hesitate to reach out if you need anything in the future!
4.5
Michael C.
Corvallis, OR
3/15/2023
They did a good job. They were informative and efficient.
Response from Company:
Thank you, Michael, for your feedback! We're glad to hear you were pleased with our informative and efficient service. Your satisfaction is important to us, and we're here to help with any future garage door needs.
3.5
Rob W.
Portland, OR
10/29/2022
He fixed the broken spring, but he may have charged me more than necessary - quite a bit above the average. It may have been a more complicated job and I didn't get a second bid.
Response from Company:
Thank you, Rob, for your honest feedback. We're glad we could fix your broken spring and provide quality service. We understand your concerns about pricing and strive to ensure transparency in our quotes. Sometimes, unique challenges can influence the cost, but we appreciate your input and will use it to review and improve our processes. Please don't hesitate to reach out if you'd like to discuss this further or if you need assistance in the future.
5.0
Chuck R.
Albany, OR
8/12/2022
They did great! They knew what they are doing.
Response from Company:
Thank you, Chuck, for your wonderful review! We're thrilled to hear you were happy with our service and expertise. If you ever need assistance in the future, we're here to help. Thanks again for choosing us!
1.5
Kaori C.
Portland, OR
8/6/2022
They are quick and do job, but charges you more than twice as much compare to other contractors. $500 for repair while $200 is market, $4500 for replace while $2000 is market. Use them if you need a quick service, but if you can wait, please wait. There are other contractor who do good job with reasonable price. They tell you how much will cost up front, but won't tell you that is the more than twice as the market price.
Response from Company:
Thank you, Kaori, for taking the time to share your feedback. We're sorry to hear you felt the pricing did not meet your expectations, and we truly appreciate your transparency. We always strive to provide clear, upfront pricing and high-quality service. However, we understand your concerns and will review this situation to ensure we're offering the best value possible. If there's anything we can do to address this further, please don't hesitate to reach out. Your feedback helps us improve, and we thank you for bringing this to our attention.
5.0
Thomas B.
Eugene, OR
5/18/2022
Fast accurate and excellent work
Response from Company:
Thank you, Thomas, for your kind words! We're glad to hear you were pleased with our fast and accurate service. Providing excellent work is always our goal, and we appreciate your feedback. Let us know if you need assistance in the future, we're here to help!
5.0
Allison W.
Hillsboro, OR
2/26/2022
The technician came out the same day and was able to make the repairs immediately. He was very knowledgeable and educated me on what I was purchasing. He even threw in a discount, oiled and tightened bolts on both garage doors, and put a strengthening rod on one door because it was cracking. 100% would recommend!
Response from Company:
Thank you, Allison, for your fantastic review! We're so glad our technician could provide same-day service and address your garage door issues efficiently. It's great to hear you appreciated the extra care, including the discount, maintenance, and strengthening rod. Your recommendation means the world to us! Don't hesitate to reach out if you ever need assistance in the future.
4.0
Marlene K.
Beaverton, OR
12/22/2021
They were first to call and first to show. The initial pricing was good, but of course, the upsell. Must/need, then when parts were not available - oh do not worry it is fine. Bottom line - the door was fixed and it is much quieter and works great. They did the job!
Response from Company:
Thank you, Marlene, for your honest review! We're glad we could fix your garage door and improve its operation. We understand your concerns about the upselling process and appreciate your feedback, it helps us improve our communication and service. If you have any further questions or need assistance in the future, we're here to help. Thank you for giving us the opportunity to serve you!
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