E Z Baths

Great experience

Do not use this company. They will not complete your job in 1 day . Mine took 2 and could have been 3 but I had some of their work already done when they got here. All the demo I hired someone else. The manager will not return a call, go to rebath , they have great customer service

Awesome service and quality bathroom. This is a company that still values integrity.

So far so good. We haven’t begun the installation yet.

Work not yet comleted

My husband and I are currently having both bathrooms remodeled in our home his bathroom was completed successfully and looks great in 2 days! My bathroom is not completed and I was told they were coming out today by the supervisor, and I called them and they said no one could come out to repair the drain till next week! Then the sales consultant misinformed my husband and I that my shower door would be here at the installation of the shower but now I am told it has to be ordered! Which could be weeks! I paid for both bathrooms and it was not cheap at all! I am irritated and aggravated at the deception just to get the sale! As it was we were misled before the salesperson came out because we really wanted to get the entire bathroom done, but we were informed they only do the tub area and the shower area and that we would have to hire another contractor for the 2nd phase! Do your homework before settling!

Bait and switch. As soon as we told them they were hired they raised their price. Run away.

I am waiting for the install. The Representative was nice and knowledgeable.

I strongly recommend you go elsewhere for your bathroom remodeling needs. I signed 2 contracts on 7/15/20 and made a 50% down payment to get two bathrooms remodeled in my home. My installations were scheduled for 8/25/20 and 8/26/20. Glass work for my master bathroom was contracted to M&M Glass, whose representative told me it would take 2 additional weeks to get the glass walls after the measurement was taken on 8/26/20. I called my production manager at EZ Baths and explained this was contrary to what the salesperson had communicated (2 days) and would appreciate it if the glasswork was expedited. He promised to look into it. I paid the remaining 50% on both bathrooms on 8/26/20 and the checks were cashed by EZ Baths by 9/1/20. I began calling EZ Baths on 9/11/20 when my glass walls had still not arrived, each time being told my production manager would get back. I was not after 3 calls (on three separate days) and highlighting that EZ Baths was failing to uphold their end of the contract that my production manager returned my call. He said M&M was delayed due to covid. It was not until 10/2/20 that M&M installed the glass. While discussing the fact that the wrong glass was installed, I noticed on their ticket that the order was placed on 9/16/20 (well after I had started to call and ask about my glass wall). In a nutshell, EZ Baths would have taken the money and left an incomplete job if I had not said anything. Raising the issue about the wrong wall being installed, my production manager communicated on 10/12/20 he was working with M&M to replace the glass wall. It was not until 11/13/20 that the wrong walls were removed. My production manager had said M&M would measure for the correct walls on 11/16/20, for which reason I decided to work from home only to find out after calling M&M that they had nothing scheduled for me on that day. I made my own appointment for measurement on 11/17/20. I texted my production manager to request an update on 11/20/20 and got no reply. Fortunately got a call from M&M on 12/8/20 to schedule installation on the next day. It was not until 12/9/20 that I got the right wall installed and the job completed. The workers/contractors are great but the production management and logistics side of the organization is awful. I was without a functioning master bathroom for 15 weeks and my production manager had no sense of urgency about this. My experience was terrible and I would not recommend them. Also worth noting that I have submitted two reviews directly to their website and they have not been posted (perhaps because my rating was less than 5 stars) even though several others (all with 5 stars) have been accepted and posted within that time.

I trusted the salesman. The guys did not complete the job and left the junk on my porch. One of the guys was to come by that Saturday to complete it but never did. I called the salesman to let him know so could fix it, but he did not