
Eagle Energy Geothermal, LLC
About us
We offer a '100% Satisfaction Guarantee' or your money back! Every 'Service Call' is FREE with repair and ServiceMagic customers receive a '15% Priority Discount' just for using this PRO of ServiceMagic, and a 2 year warranty on all parts used. You can't find a better warranty or a better discount than that! We have a new system to fit ANY Budget for Geothermal, Hybrid Heat, Gas, Oil LPG Furnaces, AC, or Heat Pumps. Eagle Energy Geothermal, LLC, can be your one-stop for all of your indoor climate control needs. Bill Gentry has 25 years of experience in the HVAC field with Geothermal design and installation. Call today for your free estimate with a professional 'Home Energy Analysis'.
Business highlights
Services we offer
A/C Service and Repair-Design and Installation, Geothermal Service and Repair-Design and Installation, Heat Pump Service and Repair-Design and Installation, Heating Service and Repair-Design and Installation, Indoor Air Quality Diagnostics and Systems-Air Purifiers, Humidifiers, Zoning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 14% | ||
| 7% | ||
| 0% | ||
| 0% |
Filter reviews by service
"Hi Wellington, YES...We have priority pricing for Service Magic clients only. Also included is a FREE Service Call with repair. Reasonably priced...we thank so."
"Thank you, for summing up what others here have said. We treat every call as a Tune-Up, that way when we're done you'll have one of the best operating systems on your street. Plus a one year warranty to back it up."
"Hi Deborah, Thank you, for your kind comments. Dusty, our female technician, has specialized training on all systems. This is why she is our premier Tune-Up tech. When 97% of all repairs this year could have been prevented with a proper tune-up, who would you want to insure it's done right."
"Hi Earl, We appreciate your concern. We know your regular service company, who installed your specialized system, refused to give you emergency service for 3 days. Not knowing the full extent of your needs we did send are best technician. Once your situation was diagnosed, and we got your system operating again, we did have to return the next day for the final repair. We always allow room in our schedule for emergency service; even for clients of other companies...it's the right thing to do."
"Hi Ron, Thank you, for summarizing all that we do so well."
"I'm sorry we can't speak directly to this job, there is no customer name listed. But, all our technicians are fully trained on our proprietary invoice system which allows them to document all the manufactures specifications. We�re able to discern, from the invoice, if the job was done correctly and expedite any retest if necessary. Our technicians say "This is the easiest form to fill out and keep us on tract, so we don't miss anything and can just plain do the job right, the first time". This statement is backed up by our 'No Risk, Money Back Guarantee'. Usually our clients tell us �We have never seen such a through job!"
"Thank you, Terrence. Your letter to the owner was forwarded to your technician (Pat). You should have seen the pride he felt from your recognition of the professional services he provides his customers. The comments our tech receive from our S.M. clients are highly prized, and bragged about. They try to out do each other to have the highest rated customer service report. Thank you, for your kind words."
"Hi Amy, We enjoyed visiting with your grandmother; she is a very gracious lady and made us feel as if we were part of the family. Thank you, for your call, when another Co. said replace it, you opted for a second opinion. Most times the system is repairable, and with our Free "Factory Fresh Tune Up" with every service call, you can save up to 50% on your utility bill as well. Doing it right the first time....priceless!"
"Thanks, Michael. This is just an example of our '100% Satisfaction Guarantee'. When we received your call back we checked our records and realized that a mistake may have taken place on the original service call. Per our guarantee we promptly and accurately repaired the system and gladly credited the $560.00 invoice. A small price to pay for integrity and character, don't you think?"
"Thanks Kraig, You just gave my guy's huge bragging rights. Not because of your previous misfortune, but their professional, technical and customer relation skills were not found wanting. We train hard and long to get it right, so when it's recognized, well...sometimes pride runs deeper than any gold star."
"Thanks Amy, We maintain a emergency interrupt schedule just for situations like yours. When an emergency call comes in our other clients understand and will gladly reset their own appointment. Kudos to our clients."
"Hi John, We're glad to see your feeling better. On a day when your not at your best, waiting any amount of time for relief can seem like an etournity. We'll do better, I promise."
Licensing
State Contractor License Requirements
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