East Carolina Restoration Services, LLC

4.4
19 Verified Reviews
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89% Recommended

16 Years In Business

Company Details

Contact

1622 Manning Road
Greenville, NC 27858
http://eastcarolinarestorationservices.com

Hours

  • Mon: —
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Achievements

Seal of Approval
Top Rated Professional
Five Years With HomeAdvisor

Service Details

    Areas of Expertise

    • Restoration
    • Mold Testing
    View All Offerings and Cities Served

    Cost Information

    • Credit Cards Accepted

    Ratings

    4.4
    19 Verified Reviews
    • 5
      17
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      2

    Reviews

    Write a Review
    Showing 1-10 of 19 results
    5.0 Bob W. Greenville, NC
    2/1/2024

    The owner returned my call within 10 minutes and scheduled an appointment for the next morning. His team arrived on time, resolved the issue, and explained how we could prevent mold from growing again. I would definitely recommend East Carolina Restoration Services.

    4.5 Edward M. Walstonburg, NC
    3/30/2023

    I thought the pro did a great job, I was satisfied with him

    5.0 Edward M. Walstonburg, NC
    3/28/2023

    I thouth every thing went will.

    4.5 Chris L. Wilson, NC
    2/10/2023

    Overall we had a great experience. They showed up immediately to help with the flooding damage.

    0.50 Robert B. Ayden, NC
    5/3/2022

    They came out to inspect the home on Friday, charged me $125.00, and did not even crawl under the house, or go in the attic. Guy took a few pictures while the other sat in the truck and did nothing. Was supposed to receive a detailed report of what needed to be done to the house by Monday. Did not receive it Monday, but they assured me I would have it by Tuesday. Now it is Tuesday at 7 pm, and I still do not have a report, nor will they answer my texts. Absolutely do not recommend this company. It was a waste of $125.00. Finally got my report on Wednesday, and there is no detailed information on the mold issues at all. And to add insult to injury, the owner decided to call me today (5/11/22) and wanted to know why I left a bad review. After explaining to him what the problems with their work was, his response to me was Well, I guess sometimes you just get customers. This group not only did not perform the service that they were paid for, but I had to hound them to get my report on the house. And if that was not enough for a bad review, owner decides its a good idea to blame me for their lackluster work, and defame my character. I would not let this company anywhere near my home again for ANY REASON.

    Response from Company:

    Unfortunately you cannot satisfy some customers no matter what you do. Customer was angry and belligerent. I must assume he is angry at his landlord for leaving the property in such terrible conditions for many months if not years. We will continue to strive for excellence while realizing that sometimes expectations are not met.

    5.0 Robert T. New Bern, NC
    2/14/2022

    I found them to be very honest, timely, professional, and thorough. I would recommend this company for mold removal and installation of a dehumidifier in a crawlspace.

    4.5 Glenn T. New Bern, NC
    6/18/2020

    nothing else

    5.0 Bill Z. New Bern, NC
    6/17/2020

    Needed immediate help and East Carolina Restoration was there for us.

    5.0 Hoffman A. Greenville, NC
    2/26/2020

    5.0 Aubrey P. Kinston, NC
    1/21/2020

    Class act total team.

    Showing 1-10 of 19 results Showing 0 of 0 results
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    East Carolina Restoration Services, LLC

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