Eastern Exteriors, LLC

Professional jobs, great customer service. I am satisfied with every step they did. Highly recommended.

He did not follow through and finish the job that he promised he could do.

They are great and made everything so easy for us. They guided us all throughout the process. The work is also very good and we are very satisfied.

The install crew was very knowledgeable about the manufactures install requirements. David the crew leader was very professional and answered any questions I had. John Moye was very helpful when dealing with the insurance company and understood their processes and procedures when filing a claim. Overall we are very pleased with Eastern Exteriors.

Very professional! Both Chris and David,who was the crew leader, were a pleasure to work with. The crew cleaned as they went along and were sure to run a rake and a magnet around the perimeter of our home for any metals. I highly recommend them.

We had a wonderful experience with Eastern Exteriors. Chris Moye helped us navigate the insurance claim for a new roof and worked with us all the way through the day of installation. The installation crew was fast and professional. The new roof looks great!

We are extremely happy with our new roof! Everyone at Eastern exterior that I had communication with was very professional, helpful and friendly. Chris Moye was amazing, he is very knowledgeable, professional, prompt and extremely helpful. He answered every question and made this process seamless. I couldnâ t be happier with selecting them to do the job. I would highly recommend them to anyone. Thank you Chris and staff at Eastern exteriors!

John was very informative and helpful before, during, and after the installation. He explained every step of the way and worked directly with the insurance adjustor on our behalf. Materials delivery was explained in advance and Eastern Ext was very communicative about that timeline and process. The installers showed up on time, worked diligently throughout the day, and did an excellent job of cleaning up the property when they were done. John came by the day after to double check that everything was done to our satisfaction and to see if there were further questions. We couldn't have asked for a more communicative or better experience.

Eastern Exteriors did an excellent job for us. The representative came to survey the roof. It turns out there was serious aging of the roof, with damage that resulted in leaking. He showed us several alternatives, explaining each one very knowledgeably and thoroughly. He came by the following day with two estimates (two alternatives) and complete description of the work, which again he explained thoroughly. The price was fair, so we immediately signed the contract. The installation crew came several days later, and completed the job very well on the same day. THey were very careful about spreading tarps to catch the old shingles and nails. They expertly went about installing the new roof (we had two separate types of roofing, as part of the roof has a very low pitch). The estimator came the next day to inspect the work, and I accompanied him onto the roof, and was even more impressed. I recommend them highly.

Chris was easy to work with. Very efficient and reliable. Quick turnaround, too!

I highly recommend Easter Exteriors! I worked with Chris at Eastern to get my roof replaced. He helped me navigate the process with my insurance company to get the replacement covered by my homeownerâ s insurance (which I didnâ t even think was something I could do). The roof they installed exceeded the quality of my prior roof and I was given numerous options for colors, with sample boards brought to my house (and left for as long as I needed) to see the color at different times of day and in different light. The material drop-off was smooth as well, even while having to navigate around large trees in front of the house. Roof replacement took only one day from start to finish with NO surprises. Clean-up after was thorough, so much so that the crew manager (David) came back the next day to ensure everything was cleaned up since the project finished just after dark. I could not be happier with the process and would recommend Eastern Exteriors without reservation.

They did an excellent job. I have a shining brand new roof and it is all because of them. I was working at home when one of their men rang my doorbell and told me that they were working in the neighborhood. He was very polite and wanted to know if they could check my roof for damage because they were doing free inspections for the neighbors of the house where they were replacing the roof. Also, he said that he could see that my roof might have wind damage. I really didn't have time to watch them crawling on my roof and I let him know that but he told me that they didn't even have to get on the roof to check it. They could just fly a drone over and take pictures. It would take about 15 minutes and they did not need me to even be there. They just needed my approval. And I would get a free roof inspection out of it. If it turned out that there was damage to the roof, their experts would see it in the drone photos. If there was damage, they even promised to help me with my insurance company. I figured that I had nothing to lose. So I told them to go ahead and forgot about it. They emailed me the roof inspection a day later. Along with it came a series of photos of my roof. Apparently, their experts saw something in the drone photos because they contacted me and wanted to go a step further and send men up on the roof to check out what appeared to be damage that they saw in the photos. Again, I did not even have to be there for this inspection either. They sent a roof expert up and he confirmed that there was sufficient damage to talk to my insurance. I'd heard this kind of thing before and was not a believer but I let them contact and talk to my insurance which is USAA. I don't know if you know USAA but they are very good at this stuff and would never have let this go any further if there wasn't a real problem. USAA sent out an inspector and Eastern Exteriors had one of their men come and talk to him. Then they took him up on the roof and showed him the damage. Again, I didn't have to even be there for the process. They dealt with USAA and showed them the damage. USAA agreed with their roofing experts about the damage to the roof and sent me a decision to that fact. Then they sent me the money to replace the roof. Again, all I did was receive the letter from USAA and call Eastern Exteriors who scheduled a day to replace my roof. Before they started, they must have checked the yard thoroughly. Because even though I had spent a few minutes preparing for this beforehand. I had accidently left a rather expensive piece of equipment in an hard to get to place in the yard. It was out of sight but might have been hit by some of the debris from the roof. They really checked the worksite closely before they started because they found it and moved it out of the way. On the job, they were extremely professional. They showed up early and did the work quickly and cleanly. In less than a day, they removed my old roof and replaced it with a new one. They were very good about their work. My wife and I were working in the house the whole time and did not hear a thing! If I hadn't seen the new roof I wouldn't have believed that they were working up there. They were that quiet. After they finished replacing the roof, they cleaned up after themselves thoroughly. They not only cleaned up all debris from the job but ran magnets over the yard to ensure that no nails got left behind. They even checked the driveway which is quite a distance from the roof but I was especially worried about because of the possibility of getting a nail in a car tire. The super service continued after the job. They helped me with my insurance company the whole way. Even calling them when the check for the work was delayed because of the problems we are having with the mail right now. I really cannot say enough about John and Chris Moye other than...

This company was fantastic from start to finish. Said what they were going to do and did what they said they were going to do. Chris Moye is very professional, courteous, and knowledgeable. I highly recommend them! I LOVE my new roof.

Eastern Exteriors provided awesome customer support and superior services. Chris Moye helped me along the way in all aspects of the roofing replacement. I highly recommend this company!

Awesome company. Highly recommend them.