Eco Home Service

3.73 |50 Verified Ratings
Write a Review

Eco Home Service

3.73 | 50 Verified Ratings
Write a Review

425-250-5557

18122 State Route 9, Suite G
Snohomish, WA 98296
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Profile
Eco Home Service


Better Value for less money

Eco Home Service is an industry leader in the fast pace industry of Residential Home Re-Roofing and Window Replacement with (over 25 years combined experience) and so much more! As a locally owned business we have a vested interest in keeping our Washington home improvement customers happy. Our customers have become our friends and in return we have built relationships, establishing our place as a preferred contractor. We care about the work we do, and our work is a reflection of our company. We feature the highest quality workmanship and materials supported by superior customer service, experience and integrity. As an eco friendly company, Eco Home Service is committed to a culture of environmental responsibility and an understanding of the "green" culture, contributing our part by recycling our old materials.Our mission is to constantly strive to improve while maintaining an already reputable name. We are fully licensed, bonded, insured!

Achievements

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Service Area

  • Seattle
  • Auburn
  • Bellevue
  • Kent
  • Everett
  • Bothell
  • Federal Way
  • Renton
  • Redmond
  • Lynnwood
  • Issaquah
  • Kirkland
  • Snohomish
  • Marysville
  • Sammamish
  • Edmonds
  • Woodinville
  • Mill Creek
  • Mukilteo
  • Pacific
  • Vashon
  • Monroe
  • Seahurst
  • Granite Falls
  • Preston
  • Snoqualmie
  • Duvall
  • Kenmore
  • Arlington
  • Carnation
  • Lake Stevens
  • Maple Valley
  • Fall City
  • Mercer Island
  • Sultan
  • Stanwood
  • Hobart
  • Mountlake Terrace
  • Medina
  • North Bend
  • See All >

Services Offered

Areas of Expertise

  • Metal roofs, rubber roofs,
  • Gutter protection

Product Brands Used

  • malarkey

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
8:00 AM to 12:00 AM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Residential
  • Credit Cards Accepted

Credentials

In Business Since: 2010
Memberships & Affiliations
  • National Roofing Contractors Association (NRCA)
  • Western States Roofing Contractors Association
  • bbb
State Licensing
Trade: General Contractor
License #: ECOHOHS845QP
Expiration: 11-17-2020
Green Certifications
  • OC Preferred Contractor Recycling Pledge
Awards
  • Owen's Corning Preferred Contractor
  • CertainTeed Master Shingle Applicator
  • OC Preferred Contractor Recycling Pledge
  • Malarkey Certified
Screening
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Business Overview

How We Got Started

I chose to work in this industry because I believe in building good relationships, creating jobs, keeping the environment green, and building a foundation of trust and quality workmanship!.

We started in this industry in 1991.

We describe our business as Family owned and operated

 

Photos
Eco Home Service


My Work
9 Projects
Save 50% on Installed roofing,Windows gutters labor 20 squares or 5 windows Save 50%
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Ratings & Reviews
Eco Home Service

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 50
  Page 1 of 5
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0.5   |  09-29-2020
Roofing should last a long time. The TPO membrane roof they sold me for the flat portion of the house is now leaking after 5 years. No visible signs of damage and weâ ve kept it clean. According to the service rep there was no warranty on that roofing, something I find it hard to believe was disclosed as I would not have been comfortable going ahead with this project. The crew was messy in work habits and had to return to complete the clean up as it wasnâ t done very well. Someone then had to return a 2nd time to pick up unused materials. They helped themselves to my extension ladder. Not professional at all.

1 of 1 users found this review helpful.

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1.0   |  
bad customer service and bad quality

1 of 1 users found this review helpful.

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0.5   |  12-03-2019
Review by Lea & david L. in Seattle, WA
The only positive (other than having them out of our lives - until we get a leak of course): Good workmanship (so far) Stay away, unless you want: 1) to be lied to by the salesperson regarding the project start date, 2) little or no communication by the production mgr on the project status, 3) to be called a douche bag, and accused of harassing his office staff by the owner, 4) to be talked to like a child in a demeaning way by the office staff, 5) to be deceived by contract verbiage blaming the installation delay on the inclement weather (when the weather had been 98% rain free since the contract was signed, 6) be inconvenienced by the 10 days early delivery of the dumpster, while no one knew where the actual roofing products were!, (not to mention being told we should have called and let them know that the materials had not been delivered- (is not that why we are paying for their service? ) and lastly, 7) having to threaten legal action to force the company into contract compliance regarding their own 12 week installation following contract signing date phrase (of which they were 3 days over their own self-imposed timeframe!) and then said there is no guarantee of installation within a certain period. If you are OK with this kind of treatment, then go ahead and hire them. I would NOT knowing what I know now. I can not wait to get the rebuttal from Aaron the owner - he is going to say Read the contract- well, here is a question for Aaron: if a fair and equitable product or service is of quality and reasonably priced, why do we need contracts, unless it is to serve the interest of the service provider.
Response by Eco Home Service: It is true we had quite the issue with you before, during, and well after the project completion. To say in the PNW that Seattle of all places where you happen to live was rain free for 98% of the contracted time from mid August to the first week In Nov is laughable, but we will let you just keep running with that one it's expected because the whole time these were the unrealistic things we were dealing with when it came to you. As a reminder our calls are monitored and recorded and if we could attach your calls for the public to hear I am sure they would agree, that you sir ,are far from an honest review and not kind. In fact you argued every chance you got, in email, on the phone, in person, no matter what you were never going to be happy. We have general informative emails that are auto generated that go out to all customers in our production line to keep them informed and up to date and even then you would reply and argue, you simply could not stay happy regardless of what we did, you are just not a happy person. You would say it wasn't raining at your house but sir it was raining where a project was going on where someone was in line before you and that makes it their turn first! I don't think we could have done anything different to keep you happy, you are just a very unhappy person. Then you tried to not pay for the roof that you so kindly said in your review has such good workmanship, that was another issue, everything was an issue! We wish you the best and hopefully a better attitude going into 2020!

1 of 1 users found this review helpful.

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4.0   |  
Consultation was informative, pricing was competitive, and roofing materials from Malarkey were impressive. I had the entire roof done during early fall and after some delays due to weather and a 2-day installation, I could not be happier. The roof looks awesome but more importantly, I trust Eco Home Service will be there for the duration of my 50-year materials/labor warranty!
Response by Eco Home Service: Thank you Todd we really appreciate the feedback and are glad you are happy with your new roof! So happy we could get you done during the PNW icky weather season. Welcome aboard !

0 of 1 users found this review helpful.

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0.5   |  02-06-2019
Review by Gerald L. in Marysville, WA
I was not happy with eco home and do not recommend them. They ordered the wrong material different color and a different gauge. Aaron said he would replace it but never did. I had asked them to remove the material numerous times that I would not use the material. After so many weeks and months Of not hearing back from them, as a compromise, I offered to purchase the material. They never told me how much they would sell the material for. I had given them $6200 and they wrote me a check for $818 balance after purchase of material. Eco home contract was more than double that of Street roofing or JHB construction . Aron Zarling and Jody Anderson are very proud of there contract and lets say if they are going to want to enforce it in a court of law and also have a BBB accreditation , than they should be held accountable to verbally state there three day cancelation policy and there very high 30% of contracted price charge . Instead of concealing a charge like that in hopes someone falls in there trap like what happened to me.
Response by Eco Home Service: Let's not forget that we went to court and we, Eco, won. The court sided with Eco! This review is unfair to mislead potential and future customers as the basis is not true and certainly not factual. The facts are that you purchased a roof package from us, the first check was returned as you were having buyers remorse after cancellation period. You then wrote a new check to cover the bad one and wanted to proceed and move forward with the project only to endlessly email and call going back and forth to change your mind. You have a custom metal roof and your materials were ordered for your exact house, this is not your every day typical roofing job! You cannot just pick these items off a shelf at Home Depot and return them, totally custom and cut to your specific home. The products ordered and delivered was in fact the gauge noted on the contract, the color was our stock color as noted on the contract and delivered. If you want another color you surely could have changes it but you would of course have to pay for that change.which you did not do. Per the contract in math terms of cancellation you would actually owe the company money as the balance owing for cancellation and custom materials far surpasses the deposit, but because we have endless emails in record from you desiring to cancel and purchase the materials we decided to give you a refund rather than the charge associated with the contract. The simple fact is you got other bids from various contractors, who knows on the products. license, bond, insurance or weather it's a chuck in the truck...simple case of buyers remorse! You fail to mention you took us to small claims court for this and lost because we were correct in our terms and contract. The judge sided with us because we in fact did have a legitimate contract and you were held to those terms. You cannot simply expect a company who you contracted with to eat the cost of custom materials simply because you " change your mind", that is unjust. We hope you can move on from here Gerald and because you now own a beautiful new custom pre-cut metal roof you surely can find someone to install it for you at the low cost rate you keep mentioning, especially if we were double the price you will still be saving a lot of money according to your comments. Good luck and best wishes in your future!

1 of 2 users found this review helpful.

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4.0   |  
they did an awesome job .......the men are great workers they enjoyed the Applesauce they got from me! =) hard to talk with them though cause they were different language then me.....
Response by Eco Home Service: Thank you so much we appreciate the honest and heart warming feedback, our roofers spoke very highly of working with you!

0 of 1 users found this review helpful.

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4.5   |  
EcoHome came in with the lowest bid to replace my roof in the Lake Tapps area, and within a week a "Delta Force" like crew assaulted my roof, had it removed in one day, and replaced the next. Dumpster showed up magically the day before, and magically was gone two days later. EcoHome let me dispose lot of junk in their dumpster which was a big plus for me, an old deck roof that was rotted out, which I removed myself, even though the crew kept trying to help, which was not part of the deal. EcoHome, understood, I still had a few items left to finish on my home remodel, and worked with and around me as I finished my tasks. Overall, they get 5* for price, 4.5* communication-pay attention to what financing terms are and add on's cost, 5* for efficiency and knowing there trade. My only complaint was the flashing cut into my brick chimney which I rate about 3.0, it won't leak, just doesn't look great. Hey they are not brick masons! Understand you are buying a "rubber roof", and the materials my not look as robust/thick as asphalt roofs, but after some research I was OK with the product. EcoHome has a great warranty and long standing product manufacturer, just keep an eye on the job details and you will be OK. One last thing, they were doing a great job of clean up, picking up every little piece until I stopped them, grabbed the nail magnet, and leaf blower and sent the crew back to the roof. Let them do the major stuff and clean up your yard yourself. db
Response by Eco Home Service: Thank you so much for the feedback we hope you enjoy your new roof and refer us to friends and family in the future!

1 of 1 users found this review helpful.

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5.0   |  
On time, quality job, good value and easy to communicate with.
Response by Eco Home Service: Thank you, we were happy to help you with your new roof replacement project. Best of wishes, your Eco Team!

0 of 1 users found this review helpful.

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5.0   |  
Review by in Monroe, WA
From start to finish, great communication, customer service, speed and efficiency! EcoHome Service removed and replaced both roofs on my house and detached garage within 3 days. The work crew was amazing, and my roof is beautiful! In addition, I saved a bundle of money by choosing this contractor over other roofing contractors I’d received quotes from. I highly recommend EcoHome Service to anyone looking into roof replacement. You won’t be sorry!
Response by Eco Home Service: Thank you so much we are glad you are so happy, remember to send friends and family our way! Best of wishes!

0 of 1 users found this review helpful.

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5.0   |  
They came when they said they would. Finished and cleaned up promptly. Nice guys, I would recommend them. There salesman was very friendly and explained everything thoroughly.
Response by Eco Home Service: Thank you very much!

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