HomeAdvisor Screened & Approved
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Learn about our screening process91% Recommended
15 Years In Business
Company Details
- Bilingual
Hours
- Mon: 7:00 AM - 8:00 PM
- Tue: 7:00 AM - 8:00 PM
- Wed: 7:00 AM - 8:00 PM
- Thu: 7:00 AM - 8:00 PM
- Fri: 7:00 AM - 8:00 PM
- Sat: 8:00 AM - 4:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Pest Control - Bugs and Insects
- Pest Control - Rodents
- Pest Control - Mosquitoes
- Pest Control - Bed Bugs
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 542 results
2.5
Peter M.
Denver, CO
12/14/2024
They came in and did a good up front job but told me I needed to sign up for there 2 year plan. The tech told me I could cancel butto let the2nd inspection to occur before canceling.After 2 visits and no other pests to eliminate I asked to close it out and they informed me I would have to payout the full 2 year contract. I got shuffled around before I found someone who told me this. I don?t like there sales approach on this
4.0
John T.
Arlington Heights, IL
11/27/2024
Got the job done.
1.0
Josie Q.
Denver, CO
11/25/2024
They were mis leading, they were inconsistent, they were gaslighting, They promise to process the refund but they did not process They tried to gas lighters telling us the same amount of as a service that we didn't request. The whole experience was not good.
5.0
Grady M.
Beaverton, OR
11/20/2024
4.0
Symone L.
Richton Park, IL
9/30/2024
Got the job done quickly and efficiently.
Response from Company:
Thank you for the fantastic review! We?re grateful for your support and are happy to know you?re satisfied with our pest control service.
5.0
Russell S.
Fort Worth, TX
9/23/2024
Needed standard pest control service. They were here when they said they would be and completed in a timely manner.
Response from Company:
We appreciate your 5-star rating! It means a lot to us and helps us continue to provide excellent service at Saela Pest Control.
3.5
Sharon E.
Keizer, OR
9/19/2024
Perhaps this is the model of (all) pest control so they can continue a revenue stream, but the initial verbal OK was agreed-upon as $X initial service, $Y maintenance visits. By the time the contract came over and I signed it. I did not notice that it was not what I verbally agreed to (MY fault). The small print on the contract: even though the service parameters are outlined, they will continue to charge you beyond those acute service visits UNLESS you remember to call and cancel the contract. So, they got an extra month of revenue out of me once I had someone knocking on my door as an unexpected visit ?ready to spray?. Too late to cancel by then. That?s shady. Beyond that they tried their hardest to get me to sign up for regular ongoing service. For an acute problem, if you cant solve it in four months, I am not going to pay for ongoing service. The ?unlimited visits in between visits? was fine, but time is money, and I dont know why this is the model. But I did discover that like cable service, lower level techs cant solve all the problems and you have to ask for the master tech to come visit. Eventually, those guys start using different chemicals that probably could have solved the problem immediately on month one, but most techs like to make it seem like you are gonna have a problem forever. I WILL hire this company again if I need them (polite, on time, thorough, detail oriented, responsive customer service and local), but I will be a lot wiser about how to cost control.
4.5
Richard L.
Golden, CO
6/26/2024
Very helpful device
1.0
Sheri M.
Portland, OR
5/10/2024
I hired them to redo my crawl space. I paid in full before receiving all the necessary paperwork to get reimbursed by my home owner insurance. David Neville was the msn in charge of my crawl space. He never typed up the necessary paperwork and then told me his company changed software and everything was lost. You canâ t ever talk to someone in Oregon and every time you call itâ s a different person. I could never get a manager to call me back. I finally called to cancel my account and was immediately put through to a manager so they could keep my business. Horrible customer service!
4.0
Gage M.
Hoffman Estates, IL
4/30/2024
Saela responded very quickly to my request for service. The technician was friendly and did a thorough job. The tech and a follow-up call a day after the initial service did try to upsell for additional services but did not push when I declined.
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