Efficient Communication Solutions, Inc.

4.05 |13 Verified Ratings
Write a Review

Efficient Communication Solutions, Inc.

4.05 | 13 Verified Ratings
Write a Review

360-467-2495

3702 West Valley Highway North, Ste. 302
Auburn, WA 98001
Share
Your use of our services is governed by our Terms & Conditions
Tell us your zip code to view pricing & schedule
Tell us your location to view pricing & schedule
Choose your project to view pricing & schedule

Please enter valid zip.

Please choose a location.

We're sorry but the time you have chosen is no longer available.
Please select a new time below:
Please call 360-467-2495 to schedule your appointment with .
There was an issue connecting to the server. Please try again or call Customer Service at 1-877-800-3177.
We're sorry but the time you have chosen is no longer available.
Please select a new time below:

Select your appointment type and time:

Profile
Efficient Communication Solutions, Inc.


We provide various Voice, Data, & VoIP products & services to businesses throughout OR & WA

We sell and/or service: Voice/Data Cabling, Fiber Optic Cabling, Telephone Systems, Wireless Networks (WiFi), Video Surveillance, CCTV, Firewalls, PoE Switches, SIP Trunking, Cloud/Hosted Data, Cloud/Hosted PBX, Telephone Lines, Internet Access, Circuit Extensions, Rack & Stack Equipment, Point of Sale (POS), ShopperTrak, Avaya IP Office, Avaya Aura Servers, Avaya Gateways, Avaya Voicemail, Avaya Telephones, and more...

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Seattle
  • Tacoma
  • Auburn
  • Bellevue
  • Kent
  • Everett
  • Bothell
  • Renton
  • Puyallup
  • Redmond
  • Federal Way
  • Lynnwood
  • Kirkland
  • Snohomish
  • Issaquah
  • Sumner
  • Vashon
  • Sammamish
  • Oak Harbor
  • Woodinville
  • Marysville
  • Edmonds
  • Mill Creek
  • Stanwood
  • Medina
  • Fall City
  • Hobart
  • Sultan
  • Seahurst
  • Maple Valley
  • Monroe
  • Enumclaw
  • Granite Falls
  • Preston
  • Snoqualmie
  • Duvall
  • Mukilteo
  • Black Diamond
  • Lakewood
  • Arlington
  • Lake Stevens
  • Bonney Lake
  • Carnation
  • Kenmore
  • Mountlake Terrace
  • Mercer Island
  • North Bend
  • Pacific
  • See All >

Services Offered

Audio/Visual & Computers
Electrical
Home Security Services

Areas of Expertise

  • Voice & Data Cabling - Install & Repair
  • Fiber Optic Cabling - Install & Repair
  • Surveillance Systems - Install & Service
  • IT - Networking - Install & Service
  • Telephone Systems - Install & Service

Product Brands Used

  • Leviton
  • Superior Essex
  • Avaya - AT&T - Lucent

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
12:00 AM to 12:00 AM
Sunday:
12:00 AM to 12:00 AM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Trip Charge

Credentials

In Business Since: 2005
Memberships & Affiliations
  • Avaya Authorized Business Partner
State Licensing
Trade: Electrical Administrator
License #: CAMERRM922JJ
Expiration: 01-11-2021
Trade: Electrical
License #: EFFICCS944M5
Expiration: 07-25-2020
Awards
  • Avaya Small & Medium Business Expert
  • Avaya IP Office Expert
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Frequent Speaker at Drug/Alcohol Treatment Facilities

Donations to PRIDE

Donations to local schools

How We Got Started

I chose to work in this industry because I like to help business customers with technology solutions .

We started in this industry in 1987.

We describe our business as Well established

 

Photos
Efficient Communication Solutions, Inc.


My Work
2 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Efficient Communication Solutions, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 13
  Page 1 of 2
Sort by newest   Date ▼   Rating  
5.0   |  
don;t have time or interest in completing these bureaucratic forms but these guys are great
Response by Efficient Communication Solutions, Inc.: Thanks, Ryan, glad we were able to get this installed for you!
Was this review helpful?  
5.0   |  
Review by in Graham, WA
Project: Install, Service, or Repair Surveillance Cameras - For Business
Charles was very experienced and informant on the issues I was having on the camera system we were having. Installatons Techs did a great job and what they installed was clean, no hanging wires , no sloppiness. Just clean and professional installed.
Response by Efficient Communication Solutions, Inc.: Thanks, Limhi. It was really great to complete this project with you. We love a challenge, and using the point-to-point wireless antennas to connect that remote building worked out great. We use those a lot and I'm glad they worked well in your application.
Was this review helpful?  
0.5   |  04-14-2020
Tech Josh Greeney came out to troubleshoot existing Lorex Security cameras. Josh sat in his truck for two hours and billed me for 2.75 hours. After adjusting one camera. We have four cameras that are still not working and they have billed us for the time he sat in his truck $326.98.
Response by Efficient Communication Solutions, Inc.: Joann sent a complaint email to our customer service and the sales person. They both apparently thought the other was responding. Neither did. (mistake on our part) Our Bookkeeper sent a followup/collection email because we had not heard regarding payment. Upon further investigation we found out about the email that was sent to customer service and the sales person. I immediately called Joanne and left a detailed voicemail. NO CALL BACK to this date. I also immediately had my Bookkeeper issue a full/complete credit. $0.00 Zero Charges. I already waived all charges and apologized profusely for the lack of communication of my customer service/sales staff. I spoke to the tech and he was indeed on the phone talking to technical support. The tech was not able to use the ladders offered by the customer based on company policy and OSHA regulations that we must have a spotter when going as high as was required on a ladder in this case. We only use our own equipment for safety. We use spotters when required for safety. I agree that the tech did not communicate any of this very well. The customer's email and complaint were out of proportion. Conspiracies were seen when none existed. We failed to respond to one (1) email from the customer, then this blew out of proportion. As soon as I read the complaint email I called and took action to make the customer happy. No call back, no thank you, nothing. The customer's statements regarding the camera numbers and camera locations are not accurate. Yes, the customer pointed out the cameras, but could not tell us which camera was what number camera on their recorder. The cameras were high enough that it was going to require a longer ladder and a spotter to physically get up to each camera. We were not prepared for that. We did everything else that we could with one tech onsite and with the support that we received from Technical Support. Please read our 5-Star reviews
Was this review helpful?  
5.0   |  
Review by in Seattle, WA
Project: Install, Upgrade or Repair Computer Network or Wiring - For Business
I appreciated that I could give remote instructions to the installation technician, who was able to get our entire 5 system configuration programmed, initialized and running, and check to make sure their weren't any issues or errors. It was super helpful.
Response by Efficient Communication Solutions, Inc.: Thank you very much! We enjoyed working on this project with you, Marcia.
Was this review helpful?  
5.0   |  
Review by in Bellevue, WA
Project: Install, Upgrade or Repair Computer Network or Wiring - For Business
Good work by Josh. Little discrepancy on the billing but easily handled by Charles and Don. Super guys. We are grabbing beers once out of quarantine.
Response by Efficient Communication Solutions, Inc.: It was great to work with you too, Mark.
Was this review helpful?  
5.0   |  
Review by in Seattle, WA
Project: Install, Service, or Repair Surveillance Cameras - For Business
really fast
Response by Efficient Communication Solutions, Inc.: Thanks, guys. We are glad we were able to clean up and finish the installation the other guys gave up on. Cameras at a gas station/store are very important and we're happy everything is working well.
Was this review helpful?  
2.5   |  
The tech they sent out was supposed to fix the problem and he told me what needed to be done. It was more of a consult. He was sent out here for a totally different reason. And for that it was a $180.00 consult.
Was this review helpful?  
5.0   |  
Review by in Sumner, WA
Project: Install, Service, or Repair Surveillance Cameras - For Business
Ask all the questions you can when they are there! They did a great job and the employees were very respectful and informative!
Response by Efficient Communication Solutions, Inc.: Thank you, Kay! The Hanwha system will give you great images!

1 of 1 users found this review helpful.

Was this review helpful?  
4.0   |  
Great customer service. It took them 3 trips to diagnose and solve the issue but they did solve the issue. I got charged for all 3 trips though.

1 of 1 users found this review helpful.

Was this review helpful?  
5.0   |  
Review by in Seattle, WA
Project: Install, Service, or Repair Surveillance Cameras - For Business
They provided an accurate quote, were on time and did everything we needed them to do. What more could you ask for? On top of that, they made recommendations that saved us a lot of money and spent a little extra time upgrading some of our existing wiring so that we got the best quality install. The entire experience was great and easy and I feel like we made the right choice going with them for our job. If we ever have anything like it in the future they will be the first people we call!
Response by Efficient Communication Solutions, Inc.: Thank you, Paul. We strive to do the very best job we can and it sounds like we met your expectations.
Was this review helpful?  
Showing 1-10 of 13
  Page 1 of 2

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.