Efficient Electric

i felt he was very rude and condensending. he didnt like me to ask questions and seemed like he felt i should know what he was thinking.

Mr Efficient Electric was brisk and to the point, had absolutely no personality, almost did not go with them due to the lack of professionalism on the phone. Not rude, just brisk and to the point. I'm glad I didn't judge the book by its cover. Great service and very knowledgable

The gentleman who came out to inspect my problem looked over the electrical switches and wiring. He told me that in his opinion, the service malfunction was with the garage door and not in the electrical wiring. He told me that if I wanted he could go over every outlet on the line that the garage had on it, but that he thought he'd not find a problem, it would likely take over an hour and he thought I would have better uses for the money I would pay for the extra hourly rate. He informed me that if I continued having the problem within a few days to contact them again and the company would come back. If that happened there would not be a service charge just the hourly rate to look further into the problem. He was correct and the matter is fixed. He was honest and not seeking to pad his bill. They also came out quickly (same day) and correctly pointed out where the trouble was saving me worrying about electrical fires from bad wiring.

Service technicion was rude and accused homeowner of causing the problem.