Approved
Cool Pro Mechanical, LLC
Central A/C Installation, Heat Pump Installation and Replacement, Central Humidifier Installation and Replacement,
About us
Cool Pro Mechanical, proudly serves its customers with professionalism, impeccable workmanship, integrity and attention to the detail. These are the many things that sets us apart from the rest. We install the best names in the business for CAC, Furnaces, Heat pumps, and all aspects of indoor air quality. WE PROVIDE AND INSTALL ALL INDOOR AIR QUALITY ITEMS FOR RESIDENTIAL AND COMMERCIAL CUSTOMERS. WE ARE YOUR INDOOR AIR QUALITY EXPERTS. We have been family owned and operated for over 40 years! Our shop and business offices are located locally right in the heart of our community. Give us a call today! Stellar service with a personal touch!
Business highlights
49 years of experience
Memberships & Affiliations
EGIA Member, BBB Accredited Business, LeTip International
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.518 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 11% | ||
| 6% | ||
| 0% | ||
| 6% |
Filter reviews by service
Showing 1-18 of 18 reviews
Elizabeth T.
Dec 2020
Central A/C Installation
I want to thank Eric, the installation team and the office staff over at Cool Pro Mechanical. They did an amazing job from start to finish. Eric was very knowledgeable and was very helpful in finding the right AC/Heating system for our home. Eric answered all our questions and concerns and the office staff was very prompt in getting quotes and installation set up. The work was done professionally, on time and exactly when discussed. The value for the unit, installation and customer service is exceptional. I would highly recommend this company.
Julia M.
Mar 2020
Gas Heating and Furnace Service
Eric was wonderful, patient and willing to take time to provide explanations and education. His office staff are extremely pleasant and efficient. I was very concerned about hiring through an on line source. However, since I had no personal recommendations, this was the way I had to go and I am fortunate to have found Eric/Cool Pro Mechanical.
Luigi S.
Mar 2020
Central A/C Installation
Charles P.
Mar 2020
Central A/C Installation
Pleasant and knowledgeable owner and employees 👍
Michael I.
Feb 2020
Central A/C Installation
Very professional and fare. They provided us an honest price. But most importantly they had guided us to take advantage of power company rebates to end-up with a 20 Seer unit for the Price of a 15 Seer unit. Highly recommend them
Frank G.
Jan 2020
Gas Heating and Furnace Service
Very professional organization. We had both the heating and air conditioning units replaced The team was very careful around the house and cleaned all debris
Steven H.
Nov 2019
Heat Pump Installation and Replacement
Thank you for recommending Cool Pro Mechanical. They are professional in every aspect, from Lori in sales to Eric as the project manager. Eric is a very knowledgeable working supervisor he attends to every detail until everything is correct. His crew is very attentive and dedicated. Also, their pricing and scheduling are very reasonable.
Joe S.
Nov 2019
Central A/C Installation
Did a good job for a fair price
Mark N.
Oct 2019
Central A/C Installation
Eric explained everything to us in a way we could understand and listened to what we wanted out of the system without trying to up sell us. We now have an AC and Heat pump we love and is right for us. I would recommend them highly to anyone putting in a system in an old house. Great work that looks like it belongs here.
Daniel M.
Sep 2019
Central A/C Installation
Excellent experience. Great, prompt customer service. Eric and Lori were great in making for a stress and problem-free central AC install.
Daniel M.
Jul 2019
Central A/C Installation
Cool Pro did an amazing job. They were very responsive to all of my questions, accommodating to my schedule as well as installation requests. Would definitely recommend them to my friends and colleagues. Highly recommended.
Felix C.
May 2019
Central A/C Installation
Highly Recommend this company for A/C installation
Artie C.
Oct 2018
Central A/C Installation
This is a good company. I would recommend them without hesitation. Iâm extremely satisfied with Cool Pro and I thank Home Advisor for putting me in touch with them. They are a great bunch of guys.
Andrea M.
Jun 2017
When I first started working with this company three years ago they were wonderful. Eric is great. Each of the last two years, however, I have had some serious challenges with their work - which has ended up costing me quite a bit of time, money, and headache. I have reached out each time to resolve the issue, however, they have consistently responded by pushing back and not resolving or fixing the issue at hand and not taking responsibility for making these mistakes. Very very disappointed.
Response from Cool Pro Mechanical, LLC
"Reached out to customer on next business day. Customer decided she could not wait and had a different company come in. She felt she was overcharged for the repair from the other company and apparently feels we are to blame. We did what we could to help her."
Ronnie G.
Jun 2017
Central A/C Installation
Everything from the initial phone call to the office and the estimate by Eric to the installation of the new system was professional and courteous. Options were explored and explained in advance and questions were answered promptly and completely. The job cost exactly what was quoted, they arrived on time and left the premises clean. The office followed up a few hours after the team left to confirm we were satisfied. Couldn't ask for better customer service. Very highly recommend. All contractors should be modeled on this company's performance.
Christopher F.
Aug 2016
Central A/C Installation
Both AC units they installed leaked and when I called about one they did not check the other.
Gerard S.
Jun 2016
Central A/C Installation
Eric was very professional, he did a thorough job of evaluating my situation, making good recommendation and giving me options to choose from. The work was done on time and for the quoted price. I would highly recommend you call them if you are in need of AC or Heating.
ELLEN P.
Dec 2015
Wonderful service, very knowledgeable and friendly and he is officially in the book!!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Cool Pro Mechanical, LLC is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Cool Pro Mechanical, LLC accepts the following forms of payment: CreditCard
Yes, Cool Pro Mechanical, LLC offers free project estimates.
No, Cool Pro Mechanical, LLC does not offer eco-friendly accreditations.
No, Cool Pro Mechanical, LLC does not offer emergency services.
Yes, Cool Pro Mechanical, LLC offers warranties.