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Approved
Approved

Elite Custom Pools Inc

4.6(
30
)
Concrete Pool Installation, Swimming Pool Remodeling,

About us

Turn your backyard into a space you’ll never want to leave with Elite Custom Pools Inc. With over 20+ years of experience, we proudly serve San Jose and the greater Bay Area, helping homeowners create beautiful, functional outdoor spaces designed around their lifestyle and vision. Whether you’re planning a brand-new pool, refreshing an outdated design, or upgrading your existing space, our team brings decades of hands-on experience, quality craftsmanship, and attention to detail to every project. From pool construction and remodeling to modern finishes, updated features, and complete transformations, we focus on clear communication and dependable service from start to finish. Your pool is more than an addition to your home; it’s where families gather, friends connect, and memories are made. Contact Elite Pool Inc today to bring your backyard vision to life.

Business highlights

Se habla espanol
Emergency services offered
24 years of experience

Services we offer

Concrete Swimming Pool Builds. , Solar , Swimming Pool Cover Installs, Swimming Pool Heater Installs and equipment , Swimming Pool Remodels

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.630 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
0%
2
0%
1
7%
Write a review

Filter reviews by service

Showing 1-25 of 30 reviews
FRANK X.
Jun 2023
5.0
Swimming Pool Remodeling
Yes, I recommend this pro
$130,000
I am very satisfied with the quality of the work Elite Custom Pools provided. I especially appreciate that they provided many advices on the project and recommended the best solution to my various requirements while keeping the project within budget. I am so happy with their work that I asked them to build a new deck and add lighting for the pool.
Sunnyvale M.
Nov 2021
5.0
Yes, I recommend this pro
probably the best contractors i have ever had here. pool was resurfaced and re grouted in a timely manor. all workers were fast and very polite
Saurabh J.
Dec 2020
5.0
Yes, I recommend this pro
$120
Good service.
Willa H.
Oct 2020
5.0
Yes, I recommend this pro
Went very well. Excellent job.
Jerry A.
Aug 2020
4.0
Yes, I recommend this pro
Fine.xxxxxxx
TR T.
Jun 2020
4.0
Yes, I recommend this pro
Very well.
Neal B.
May 2020
5.0
Yes, I recommend this pro
$900
There was a problem with the first pump not working, and it was rapidly replaced and the project was completed on time. The pool now looks great.
Steve U.
May 2020
5.0
Yes, I recommend this pro
$150
Done. Repaired.
Karen R.
Oct 2019
5.0
Yes, I recommend this pro
Everything went smoothly and according to plan. Everyone from Elite Pool Service was informative, efficient and friendly. The pool looks excellent.
Claudia R.
Sep 2019
4.0
$1,862
They were very professional, but the poured concrete over some of our coping. They were very responsive, but I was a little upset that the heater pump sides were pressed in when moving it and so it has spots that show. This only included installation, but a new electric box had to be installed. I also thought the price was high.
Bill G.
Aug 2019
5.0
Yes, I recommend this pro
$150
Very well. Jeff the technician was very honest and professional!
Tracy S.
Jun 2019
5.0
Yes, I recommend this pro
Armondo arrived on time. He was friendly and pleasant. He diagnosed the problem and solution.
Dorothy H.
Jun 2019
5.0
Yes, I recommend this pro
Our original appt was supposed to on Monday but Sunday we were texted that they couldn't come that day as they had to pick up some material for the job. I think we should have been informed about that earlier then Sunday evening. The price quoted for the job was $350 but the final price was $360. because "he had to prefab some work". I feel if you do this work for a living you should be about to give an quote you can stand by and not change the day of the work especially when we were asked and supplied photos of the old pump, new pump to be installed and the work area.
Raymond C.
Feb 2019
5.0
Yes, I recommend this pro
$1,500
I got a quick response and Armando sent his people to check the site first. He gave me two options and once I decided his people came the site removed the old one. The next day Armando came and installed the new one even it was raining. As a follow up, he called and came again to set the mode to meet my needs. Great service!
Nicholas K.
Feb 2019
5.0
Yes, I recommend this pro
$2,800
Very well. Great Customer Service.
Khanh L.
Feb 2019
5.0
Yes, I recommend this pro
$140
Very well. Armando was courteous. Even gave me helpful tips to maintain my pool.
Thomas G.
Sep 2018
5.0
Yes, I recommend this pro
$3,000
Heater installation was routine. Valva repair was difficult but successful.
Adrian G.
Sep 2018
5.0
Yes, I recommend this pro
It went perfect very professional.
John S.
Aug 2018
5.0
Yes, I recommend this pro
Very professional, the pool is crystal clear now. When their were a number of equipment issues that came up, they handled them promptly when they occured.
Norma C.
Apr 2018
5.0
$14,500
Joseph was very friendly and seemed to know just what to do.He seemed to be reasonable on his prices. Wayne Cutrell
Samuel S.
Apr 2018
1.0
$150
Badly. His person showed up, poked at the filter and got it running, declared it fixed and left, charging $150. The tub then started blowing fuses and never at any point was actually fixed to the point of warming up. Repeated texts to the owner got multiple responses and promises of the guy coming back out - including two separate occasions where a time was set and committed to, and then the person never showed. This was far closer to a scam than an actual repair service - stay away.
Response from Elite Custom Pools Inc
"Hi [Member Name Removed], thanks for your feedback, I sincerely apologize for not being able to get a technician to take care of the issue on time. We are working on getting more technicians to ensure this issue does not happen again. We will refund you you’re money back and also take care of the issue at no charge to you. Best, Armando Élite Pool Service (408) 529-7473 Elitepoolmasters@gmail.com ÉlitePoolServiceSJ.com"
Tara D.
Apr 2018
5.0
Yes, I recommend this pro
Amazing service, professional and great personality. Got the repairs done just in time for our party, very helpful. Now we always have a clean, sparkling hot tub to enjoy without a hassle. Highly recomended.
Tara D.
Apr 2018
5.0
Yes, I recommend this pro
Armando is very professional, reasonable and personable. Our hot tub is very well maintained. He repaired the heater just in time for our party. Now our hot tub is always clean and sparkling!
Ken W.
Mar 2018
5.0
Yes, I recommend this pro
$300
The team at Elite Pool service is so thorough and go through the house with such detail. They take the time to do the job right and they do it with flexibility on time. We have been very fortunate to find a cleaner that takes care of all of our needs!
Ruchi J.
Mar 2018
5.0
Yes, I recommend this pro
I am very happy with them, they tell me the problem up front and are very honest. They always give me options and advise me truthfully.
Showing 1-25 of 30

Licensing

Licensed*

Trade License Number

1075086

Trade License Locale

CA

Trade License Expiration

04/30/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Elite Custom Pools Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 6:00 PM Sunday: 8:00 AM - 6:00 PM

Elite Custom Pools Inc accepts the following forms of payment: CreditCard

Yes, Elite Custom Pools Inc offers free project estimates.

No, Elite Custom Pools Inc does not offer eco-friendly accreditations.

Yes, Elite Custom Pools Inc offers emergency services.

Yes, Elite Custom Pools Inc offers warranties.