HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

5 Years In Business

Company Details

  • Bilingual

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Foundations Repairs
    • Drainage Correction
    • Retaining Walls
    • Waterproofing
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.6
    26 Verified Reviews
    • 5
      23
    • 4
      1
    • 3
      0
    • 2
      0
    • 1
      2

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 26 results
    0.50 E N. Dallas, TX
    2/1/2022

    I do NOT recommend Elite Foundation Repairs, Allen TX. If I had known in Feb. 2021 what I now know in January 2022 about this company, I would NEVER have hired Elite Foundation Repairs. On 02/23/2021, Wai Lee, a structural analyst from Elite Foundation Repairs, was referred by my realtor to evaluate problematic foundation issues, for a home I was having inspected, prior to purchasing the home. The home inspection revealed foundation measurements that were beyond acceptable range, per TX home inspection standards. Wai Lee completed his assessment, took measurements of the home foundation and presented me with a written statement for $2950 to install 5 piers on the master bedroom side of the home. He stated that the 5 pier repair was minor and was not a repair that needed to be done at that time. During a follow up phone conversation, days later, Wai confirmed his statements and stated that if it was his home he would "leave it alone and not do any foundation repairs at that time. Wai Lee NEVER discussed any possibility of a plumbing leak being the cause of the foundation issues, nor did he discuss or mention that a plumbing test could be done on that home, to determine if there were any leaks present in the plumbing, during his initial consultation on 2/23/21, or on the follow up phone conversation I had with him. On 10/21/2021, Wai Lee was rescheduled to do a foundation reassessment, due to the tiles in the bathroom beginning to crack. He then at that time, discussed the age of the home (1972), that the plumbing in the home was 50+ y/o cast iron pipes with high potential for leaks, that it was likely that a leak in the slab was the cause for the foundation issues, that the cost to repair and replace the cast iron plumbing could be $30,000 - $50,000 and that a $150 plumbing test for leaks, needed to be done, before any foundation repair could be completed. Wai Lee/Elite Foundation Repairs failure to discuss this crucial information regarding this home or make a basic recommendation, to have a plumbing test done, to determine if there were any plumbing leaks present that were causing the foundation issues, cost me $21,000 in AVOIDABLE repair costs, EIGHT MONTHS later. Due to the fact that Elite Foundation Repairs, neglected to properly inform and advise me of pertinent information regarding the high risk of this home having 50+ y/o cast iron plumbing, which could be a cause of the known problematic foundation issues and his failure to discuss, mention or recommend a plumbing test, to determine if there were any current plumbing leaks, PRIOR to me purchasing the home, left me responsible for paying an ADDITIONAL $6000 in foundation repair and $15000 in plumbing repair costs, EIGHT MONTHS later. I contacted the owner of Elite Foundation Repairs and presented all the facts of this situation to him. I have asked him multiple times, what he was willing to do, as the owner of Elite Foundation Repairs, to be accountable for his employees neglectful actions and to rectify this situation and assist me in the recovery of this avoidable $21,000 repair costs. Jeff Ellisons responses have only been to repeatedly deny the facts and distort the truth. He has made no attempt to show me any good will as his customer and continues to demonstrate, what I consider to be, a complete lack of professional ethics, integrity and customer service. There are previous deceptive business practice complaints on Elite Foundation Repairs, Allen Tx, filed on Better Business Bureau TX, and other negative review posts on various websites, for these same reasons. I have currently filed a formal complaint on them with the Better Business Bureau as well. It is a horrific shame that companies like Elite Foundations Repairs are still in business!

    5.0 Aaron L. The Colony, TX
    9/25/2021

    Amazing experience.! I entered the search with dread. I got four surveys and estimates. When Wei (Lee) showed up, he took the time to fully explain the issue and how it could be fixed. He spent extra time with me to ensure that I fully understood and was comfortable with the process. We decided on Elite because after research we found them to be the most credible and professional. The pre-work was prompt and on time. On the work day the team showed up on time and wearing company polos (very professional) the crew lead introduced himself and we talked about the process. He answered all of my questions before the first shovel hit dirt. Wei arrived to check on them and made sure everything was running smoothly.. They worked quickly and he checked in with me occasionally to show me what they were doing (which I had requested) the crew superintendent (Julio) showed up (again in Elite uniform) he and I talked about surrounding conditions and why this type of repair fit my specific needs. They were very efficient and my whole repair took four hours. They replanted the bushes and cleaned the entire area. When my wife arrived home she even asked if they had been there. I am often asked by my neighbors for recommendations for services. My referral does not come easily. I will most certainly recommend and endorse Elite based on their professionalism, attention to detail, customer service and honesty.

    4.5 Tim and wendy R. Lewisville, TX
    5/28/2021

    They are great and professional.

    4.5 John S. Wylie, TX
    4/15/2021

    Wai Lee came out to give estimate. Very professional, listened to our questions and worked with us the entire way. Price was very comparable to some competitors. Even the owner of the company came out on day of foundation repair to ensure everything was going well. Highly recommend this company to anyone considering them.

    4.0 James K. Garland, TX
    3/24/2021

    After multiple estimates from other companies, Elite's was the most reasonable and the best value for the money. I would have liked a review of the results after the work was done, but that did not happen.

    5.0 Roy T. Seagoville, TX
    2/11/2021

    Clean up was excellent.

    5.0 Roddy W. Sachse, TX
    1/26/2021

    Wai Lee with Elite came to check our concerns and give us the recommendation. He was efficient and very personable. Wai also checked back by the day the work was done to inquire if all was going as we expected. Elite did the work on our foundation in the time they said they would and the clean up was good. I would definitely recommend Elite Foundation for foundation work.

    5.0 Danny M. Denton, TX
    1/21/2021

    I had three estimates from different companies. Wai from Elite was the only one of the three to actually suit up and crawl around under my house for 20 minutes taking pictures. He was also the most moderate, reasonable, and personable. The other two shined a flashlight under the house for barely 30 seconds; one estimated double what Wai did, and the other said nothing needs to be done even though my bedroom was held up by two cinder blocks and a brick. Wai from Elite is certainly the best. Thank you. I also paid exactly the estimate.

    5.0 Boyce F. Plano, TX
    12/15/2020

    I'm a little OCD. They did their work did better than I expected. Out of the quotes I got, they had the best price too.

    5.0 Jackie H. Forney, TX
    10/15/2020

    They kept me informed about everything that was happening and explained every step. The Forman was always available for answering questions. The work was done fast and the noise kept to the shortest possible minimum. I highly recommend this company.

    Photos

    Elite Foundation Repairs

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.