Elite Star Movers, LLC

We've had to move several time and this company was by far the best. They are professional, clean, courteous, and caring about your belongings. The price was great in comparison to other moving companies.

Like everyone else here, I had a great experience with the actual workers. They were professional, friendly, and quick. The issue we had would stem from Hector, the owner. He told us one thing and his men another and when we called him asking what happened to our agreement, he immediately threatened to sue us for non-payment (an action no one brought up). It is unfortunate that one person could ruin an otherwise good experience. We will not be using them again and suggest you stay away from them as well.

Hired for a delivery install job for appliances, because it was better priced than a full move. Guys did a solid job, moving awkward and heavy items out of a cramped house to a two-story house, so my issues are not with them, because things can happen, and we accept a certain level of risk - cosmetic, mostly. The 2.5 yr old LG side-by-side refrigerator freezer with water & in door ice machine that worked perfect before they picked it up was no longer working after they delivered and installed it. It cooled but never froze and we lost some groceries - it takes time to figure out the freezer isn't working. Long story short, the owner of Elite Star, Hector, couldn't have really cared less. He sent some dude he knows from his neighborhood over to my home who diagnosed the issue as a broken filter & wire and from what I could gather from his English, a move and or general dirt could have caused the problem. It would need to go to a shop, and would probably cost as much to repair as replace. Hector suggested I get a second opinion - that is, spend more money out of my pocket to try to prove how it got broken. Again, worked, then didn't work, the circumstances in between being that his company moved it from one place to the other. Hector has refused me access to his general liability insurance to make a claim. He will not make a claim on my behalf. He has offered me no restitution, even when asked directly. No refund on my fees. I had to purchase a new refrigerator because we were living out of ice chests for a week. Basically, he has managed to wrench defeat from the jaws of service victory by failing to do the right thing. He doesn't care, he doesn't stand by his work, and obviously would rather deny his responsibility and get slammed on social media than cough up a few hundred bucks to make things right. Anyway, you get what you pay for with Hector.

Our three movers were on time...courteous, friendly, and very careful with our belongings throughout the move. They double checked with us as each piece of furniture was placed to be certain we were happy. Helped wherever they could as we got all our stuff into the new house. Highly recommend all their crew and scheduling folk/owner. Moving was very hard for us....they made it fun and painless!!

These guys are great! I didn't have a "move". I had a bunch of furniture that needed to be assembled and moved down a set of stairs outside and then back up another set of stairs. I also had them assemble several pieces of furniture. Hector was very responsive to my messages and was flexible when we had something come up with delivery of one of the pieces of furniture and had to move our date. I would use them again.

They were Fast!

They were careful, skilled, polite, and quick!

the company went above and beyond customer service. they double wrapped all the furniture and upon arrival on the other side they asked where I would like the furniture placed. they were professional, friendly and got the job done without interruption.

These guys are so about getting my moving done ( always asking my input as the move went along). It was extremely hot and these men remained consistent in humor, pleasantness, and ceaseless about making my move as stress-less as possible. My input on where things go; putting my bed together. I can't say enough excellent and positive comments about this moving company. Need to move... they are who you call ~ Elite Movers, "Simply the best" and sooo reasonable.

Elite Movers are beyond amazing! Truly the best of the best! I will only use them for all my future moving needs! They have the most reasonable prices and the two gentlemen who helped move my belongings were extremely courteous and worked harder than any other moving employees I have ever used in the past and I have moved a lot! They went out of their way to place my belongings exactly where they needed to be and they were stronger than any other movers I have ever used and never complained or were rude. I can’t say enough about how perfect they were and how they made my move so stress free! It turned out 1 million times better than a good move! I can’t wait to ask for their services on my next upcoming move!

Very helpful , courteous, and able

Excellent quality service was provided. They were very careful with each piece they moved and took their time. The movers were very friendly and respectful at all times, and made the stressful moving situation easier for me. I would totally recommend them.

From first communication to delivering my furniture for consignment, Elite Star Movers was terrific! Communication throughout was excellent, the movers (Manuel and Steven) were professional, competent and pleasant, and they took extra steps to insure the safety of both the furniture as well as the condo they moved it out of. I recommend them highly and will call them again.

Highly recommend. Great moving experience. Crew was extremely courteous and hard working.

They were on time and professional

The guys were early, very respectful and nice

They did what they were hired to do and did a great job

Prompt service! They handled all the moving of my home to a storage unit very efficiently! Without damaging a single item!

I was very pleased with this company! The team of movers that handled my move were professional, kind, seemed to genuinely care about my property and me during the move. They provided high quality service. They were timely and moved through the process expeditiously, but not too fast that they didn't take good care. They moved things around to where I wanted them to be. They were extremely polite! Really great team of gentlemen. I was impressed by the red carpet and the white glove treatment:-) Everything you want in a quality service for sure

Very professional and prompt. Reasonable price

The movers were kind, friendly and busted their butts and got the move from Austin to San Antonio done in a reasonable time for a good price.

My experience with Elite Star Movers was very positive from start to finish. From the first phone call to the completion of the move, everyone was courteous and helpful. The movers themselves were fast, efficient, and very polite. I definitely recommend them to anyone in need of movers.

Professional caring great customer service

Great guys, very friendly and worked very hard. I would recommend.