Elite Wildlife Solutions

"Sir, you were told the wood was rotted out the first day and this would be a bandaid fix in this area in which you agreed it would be fixed. Then when it flying squirrel got back inside due to not being repaired by your handyman I said I could come back out in which I would put an excluder cage but you then said you would have your guys fix and repair the damaged areas due to rot and neglect on the home. On the contract, it states neglect is how warranties are voided in which your wife signed and you both knew about. You then ask if once fixed would I trap and I stated if the hole was fixed I had to use a live cage and they are monitored daily."

"Sir, We are sad you feel this way but I have numerous pictures of these droppings you said you cleaned up and each time I came out this was not the case and matched the droppings from before. Before you can go off and say what you said. Questions remain as to you was told numerous times to have a handyman come out and fix the rotted areas of the home which still has yet to be done. Which you agreed soft wood rotted wood can be easy accessible for rodents. Each time we came out a new entry point was there. Was told I do not know how many times to have these issues fixed that on our contract we can void out a warranty off neglect of the home."