Ellis Services, Inc.

They were very nice

Pun tusl.

Excellent service!

Outstanding service. Came out several times to make sure job was done right .

Very pleasant timely and professional

Excellent service and value!

My yard (~100sqft) project was completed on 05/01 to include clean-up, de-weeding, grading, and installment of a paver/ marble rock design. After receiving 5 quotes from different groups (labor only as I have access to materials) ranging from $600 to $2k, I choose this group expecting a seemless experience since they were local. Overall I'm happy with the job and I'm thankful it's done. The guys went above and beyond to get it done to my desire, for example, they de-stumped a root I wasn't sure was previously removed properly and re-arranged the pavers in a tighter design to suit patio furniture. And did so, without a fuss. I definitely appreciate it b/c it didn't have to be. However, there are disconnects that cannot be ignored since it results in having to hire another landscaper since I no longer receive any correspondence (reached out via email & text). PROS: â ¢ The job was completed to my desire as far as design and quickly (not that there was any rush on my behalf) â ¢ The guys were enjoyable to work with and very full of character â ¢ Small business so ideally the money you're spenting has a greater impact CONS: â ¢ Lack of scheduling accommodations: It was preferred to push the date back so that I could ensure everything was setup to their preferences. I got the impression they may not have been accustomed with this style of project. Most contractors/ carpenters I've seen and worked with take their own measurements and advise on what's needed upon grasping an understanding of my project goal. For this experience, everything was on the fly. Which is also fine, because I know a lot of contractors/ carpenters like to go with the customer to get materials when performing labor only, but that didn't happen either. So I was left at my own defenses which seemed to rub them the wrong way as I had to make several extra trips to the store to account for the areas I didn't receive professional input. â ¢ Lack of communication (on both of our behalfs): From the beginning, I led with the fact that the space needed to be properly graded for water runoff to avoid water puddling at the foundation of the home. It's 4 days later, and the recent rainfall has proven that, that concern was not heard as a paver is already beginning to sink. I've reached out for further advice but to no avail. â ¢ Lack of attention to detail (on both of our behalfs): When the 'foreman' came the first day (a few days prior) to get the clean-up out the way, I specified that the initiative for the project was the drainage issue. I also pointed out that I do use my shed to store fire wood during the winter but that is the extent of it's use b/c of creepy crawlers. During the project, a seperate gentleman asked if I go in and out. I said no, not realizing he meant if I used it frequently in general. Now, it's rocked in to the point that it doesn't open so the door has to be cut. Again, overall I am pleased that the guys worked with me to the extent that they did, but I definitely know to be more thorough and clear upfront. Per, a new landscaper, I now know the drain pipe should have been buried and redirected to avoid the puddling issues. Lessons learned are still apperciated!

First class all the way!!!!

Ellis Services mowed our yard for the first time today & it appears they did a good job. No comment yet on their follow up every two weeks since this was their first time.

Fast response and very nice to work with.

Service was excellent! I strongly encourage you to use them for law care and snow removal.

Value for the money depends on the depth of the snow! Very pleased with the service.

Quality work and would highly recommend them.

Great working with this company! Would hire them again.

Got 3 quotes and only Ellis sent me a written itemized one. Also had best price. I have requested a quote for additional work. Man is very enthusiastic about his work.

They were awesome They work till the project was completed.

Quick response, great customer service, great job..

Prompt and courteous. Completed job same day.

No comments.

They did an excellent job- removing a dead tree and stump, then planting a beautiful new tree! They answered all of my questions and responded to all of my calls. I will be hiring them again this year to do landscaping and lawn care.

Excellent job. Easy to work with. Took care of all requirements.

Professional and knowledgeable with outstanding customer service. Great job!

Quick to respond to e-mail. The gentlemen who came to the house were cordial, professional and did a great job. We could not be happier with the quality of the work. We will certainly use their services again.

They came when they said they would and performed the work per our agreement. There was a little confusion on scheduling which was disappointing, but other than that their service was fine although expensive for the little I had done.