Empire Contractors, LLC

4.71 |47 Verified Ratings
Write a Review

Empire Contractors, LLC

4.71 | 47 Verified Ratings
Write a Review

513-244-2200

2300 Montana Avenue, Ste. 501
Cincinnati, OH 45211
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Profile
Empire Contractors, LLC


Every Home is an Empire

Empire Contractors, LLC, invites you to experience our professionalism and quality craftsmanship. We are known for our approach with every homeowner as an individual. We specialize in educating every homeowner so they are comfortable with their decision making process. We will earn your trust for a lifetime and always believe in making all of our clients repeat clients. Call me today you'll be pleased you did. Thank you.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Cincinnati
  • Hamilton
  • West Chester
  • Newport
  • Fort Thomas
  • Fairfield
  • Loveland
  • South Lebanon
  • Kings Mills
  • Erlanger
  • Covington
  • Maineville
  • Mason
  • Cleves
  • Florence
  • See All >

Services Offered

Disaster Recovery Services
  • Storm or Wind Damage Recovery
Roofing
  • Asphalt Shingle Roof Install
  • Asphalt Shingle Roof Repair
Siding
  • Vinyl Siding Install

Areas of Expertise

  • www.homeadvisor.com/biz/empirecontractorsllc
  • Roofing, Gutters & Siding
  • Commerical Roofing & Maintenance
  • Painting & Waterproof Coatings
  • Slip resistant floor treatment

Product Brands Used

  • CertainTeed (Bufftech)
  • Elk Corp
  • GAF
  • LeafGuard
  • Owens Corning
  • Tamko
  • IKO
  • Gaco Western

Quick Facts

Business Hours
Monday:
9:00 AM to 5:00 PM
Tuesday:
9:00 AM to 5:00 PM
Wednesday:
9:00 AM to 5:00 PM
Thursday:
9:00 AM to 5:00 PM
Friday:
9:00 AM to 5:00 PM
Saturday:
10:00 AM to 4:00 PM
Sunday:
10:00 AM to 4:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Materials

Credentials

In Business Since: 2011
Memberships & Affiliations
  • BBB
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 02-15-2020
Awards
  • Factory Certified Master Elite Weather Stopper Roofing Contractor
  • GAF Master Elite
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

"A Kid Again"

St. Williams Church (Price HIll)

Delhi Police Historical Association

How We Got Started

I chose to work in this industry because I believe that people should recieve quality service without all of the high pressure sales tactics .

We started in this industry in 2011.

We describe our business as Rooted in the community

 

Photos
Empire Contractors, LLC


My Work
5 Projects
Save $50 on Basic Roof Saver package. Includes a inspection of all shingles, vents, seals, and flashings. We will then reseal all flashings and reset nail pops Save $50
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Empire Contractors, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 47
  Page 1 of 5
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4.5   |  
{No Comment Provided}
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5.0   |  
Review by in Cleves, OH
Hard working roofers. Great communication with supervisor. Cleaned up afterwards.
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0.5   |  04-29-2019
Paid $6500 to have a new roof installed. Roof leaked in entryway after first rain. Called company and they came back and said they fixed leak. Roof leaks after every rain. Empire has been back again and they now want an additional $264 to replace flashing. The entryway did not leak before Empire installed roof.
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5.0   |  
Review by in Cincinnati, OH
They told us how to fix it ourselves. It was something very minor. I appreciated their honesty! No charger too!
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5.0   |  
Customer friendly. Job had supervision through out the project!!!
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4.5   |  
Shawn Metts was very professorial with quote and not high pressure at all. The work was done quickly and the project was cleaned up nicely. The part that I did not like so much was the lack of communication regarding decking that needed to be replaced and the cost associated with it. It needed to be done, just would have been nice if that had been communicated. Other than that, it appears it was done right!
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5.0   |  
The company overall was very customer service oriented, from start to finish. My initial phone call was with the owner Patrick, a very comfortable conversation. Then met with the co tractor Shawn who stayed in constant contact up to and throughout the process. Finally Jerry the site supervisor whom I met during the follow up. All gentlemen were A1 professional Lastly where the not
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5.0   |  
Review by in Mason, OH
willing to talk and negotiate and documentation of the process following through
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0.5   |  12-06-2018
Review by Elizabeth M. in Cincinnati, OH
They contacted me because I had requested a referral on Home Advisors to address a leak that I had in my ceiling. Brenton came to my house and told me that they could certainly fix the leak. But I should let him inspect my roof. He then sold me an $8,000 roof that turned out to be a $12,000 roof. After I paid for said $12,000 roof, I had the same leak. I spoke to Patrick, who was rude and condescending. He said that there was nothing in my signed contract about fixing a leak. I signed a contract for a new roof and that is what I got. He went on to tell me that the leak probably had nothing to do with the roof and it really was not his concern. Well, I then spoke to Brian. He was a little nicer, but did concur with Patrick. He did agree to send Andrew to take a look. Andrew came and left. The next day he came back. And according to Brian, did "extension work to my siding and gutters out of their concern for me." He told me that they had to pull some of my siding off and do something and reattach it. I'm not sure because they never really consulted me beforehand. Well, thanks? NO, because now that siding has fallen off of my house. So, thanks but no thanks. Just beware that they just want to sell you a roof. Make sure if you think that they will fix a leak that it is spelled out in the contract. Because as I was told by Mr Oliverio "you signed a contract for a new roof, that is what you got. End of story." There is so much more that I could say, but i have to find someone to reattach my siding.
Response by Empire Contractors, LLC: I am sorry to hear that your experience hasn't met your expectations. I understand that you initially intended to stop a leak that was occurring inside your home. This is fairly routine procedure for us. From the initial inspection, it was clear that your roof was in fairly bad shape, including missing shingles, and heavy wear. This lead us to believe your roof was the cause of the leak. Fortunately, this storm damage was covered by insurance, which we assisted with you in claiming. Unfortunately, the roof had skip sheathing, this required us to re-deck the entire roof, and this is not covered by insurance. This was unforeseen, and would have been required by anyone replacing your roof. There was nothing malicious about this as is inferred in the review, just an unfortunate reality. I'm sorry that you feel Patrick wasn't as nice as he could have been. It is understandable that you would be surprised and upset to see a leak when your roof had just been replaced. This is a touchy situation, and difficult for both parties. In the rare instances there is a leak after our install, we always respond and inspect them. The reasons for these leaks are usually one of a few different things. We did inspect your roof at this point, and it is installed properly. Brian did find multiple issues with improper installation of the siding on the property. The siding was installed over asbestos tile with no vapor barrier, improper flashings, and improper terminations. It has been since made clear that it was not a professional installation. Brian discussed this with you beforehand, and we put our best foot forward to make a repair in the area of the leak. We cannot be held responsible for other peoples work. That being said, this review is the first we have been made aware of a loose piece of siding. Since then we have tried to reach with no response. Please advise. We hadn't heard anything since we did the repair, so we had the understanding the leak had stopped. Thanks, Mark Taylor.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Hamilton, OH
Great job on the roof with A+ Customer Service. There were some things that needed to be addressed and they addressed the issue very quickly. The issues were cosmetic.

1 of 1 users found this review helpful.

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Showing 1-10 of 47
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  2. Verify Insurance
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  3. Verification of State Business Filings
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    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
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    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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