Empire Home Remodeling, Inc.

Amazi g service a d follow up. Kept us informed all throughout the entire process. Highly recommended.

3 windows replaced.

UPDATE 1/14/25: I made an earlier review which can't be changed, so I want to update it. All work was done to my satisfaction. There was just mis-communication between Empire and me coupled with a very stressful time. I would reccomend them-the work was very good. ORIGINAL COMMENT: I would NOT hire them!! They tore off the wrong siding from my house. The workman tried to lie about it. Despite MANY MANY promises and never call backs it still is not fixed. Their "Manager" would never call back when she said she would. A "crew" would never show up when I was told they would be here. Scam Alert!

I just had Empire Home Remodeling complete both a window and bath project for my home. The process was painless and we are so happy with the finished product. The sales rep was extremely knowledgeable and was able to answer all of my questions. The crew completing my project was professional and efficient. Overall I am completely satisfied and wish I had started this project sooner.

Alec was very friendly and knowledgeable. He appeared to believe in the products he was presenting. Based on his information, friendliness, and willingness to answer any questions, we were able to make an immediate decision. He spent several hours with us and took his time even though he had an hour drive home from our residence. He is very friendly and easy to work with!

We met with several window replacement vendors before meeting with Alec from Empire Home Remodeling. He was very knowledgeable about most of the replacement window companies in the area and their products, as well as being very friendly. The pricing at Empire was comparable to what we had already received, but his demonstration of the energy-savings and their warranty closed the deal. We recently had 27 windows replaced by Empire. The customer service leading up to installation made me feel like our decision to go with Empire was the right one. The windows fit perfectly. Their installation team was top notch, and it was evident that they were very experienced.

I recently had the pleasure of working with Alec from Empire Home Remodeling when purchasing new windows for my home. From start to finish, Alec demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. What truly set Alec apart was in-depth knowledge of the products they offered. He patiently walked me through the various window options available, explaining the features and benefits. Alec expertise was evident as he answered all my questions with clarity and provided valuable insights to help me make informed decisions. Thank you, Alec for making the process of purchasing new windows such a positive and enjoyable experience. Your outstanding service has earned my trust and loyalty as a satisfied customer.

I met with several different companies and I felt that this product was superior to all the rest and at a lower price. I was able to get exactly what I want at a reasonable price. Mr. Atkins was very knowledgeable and an absolute pleasure to deal with. Thank you so much. I can't wait to get started.

Mr Atkins was very knowledgeable about the windows that he was selling, very friendly. Mr Atkins was not pushing me to buy the windows which I like. Once again thank you for your professionalism. I look forward to getting my new windows installed! Kelly

I had a great time with the Alec he knew what he was talking about and save us a lot of money he did a great job