Empire Secure Installation, Inc.

Karim and his assistant were very professional and worked very neat. My wife and I had an appointment and had to leave before the job was 100% done and Karim was good enough to say he will come back and put the finishing touches on the installation for no extra cost.

They had flexible hours, very accommodating to my schedule, they were quiet, and their prices were very good. They kept us informed through out the process and educated us as to what they were doing step by step.

Empire was amazing, it's a two man show, the owner does the work. They came on time and hung our 60' TV with mount we provided. They were in and out in less than 2 hours. They called to confirm our appointment the night before, and the day of the appointment to say they were in route. It was great, I didn't have to wait around all day like with Cablevision with a ridiculous window of time. They made sure the TV was level, secured tightly to the wall, tested all electronics to work and cleaned up. My wife was not home when they hung it. She is very OCD, the leveling was off slightly according to her. Empire made a second trip back for free to fix it, they took it off the wall and rehung it just to ensure she was satisfied! They came after 9pm from another job and even worked with hand tools to ensure my neighbors wouldn't get upset. They are very meticulous and work smart. They went ABOVE and Beyond for this install. They hid the wires in the wall and behind the TV and did an extra outlet behind the TV. It looks magazine worthy! Thank you Empire!

Service was very good.

Very good work. Knowledgeable, friendly and conscientious.

Wonderful, helpful and polite service. I definitely will be using these services in the future.

From our first contact they were very accommodating , very easy to work with and they went above and beyond with satisfying our request . Quality work with excellent pricing . Highly recommend

Karim and his crew was very professional. Excellent job. fair price

Karim called me 2 minutes after I posted and showed up an hour later to do the job. He was courteous , polite , capable and worked quickly.

Very professional and considerate to customer needs.

Job done nicely. Strongly recommend this company

They cleaned up after the work was completed and put the furniture back in its place. The wall mount was done very well, no wires showing Really great job and professionally done. Price was right.

Installer was very professional. Did an outstanding job and was very neat. Price was fair and the installer was very punctual.

they came on time and did their work explained the system to us

The Empire technician was professional, experience, and communicates well. They were neat and handle the equipment with great care.

They did a terrific job installing my tv above my fire place. My suggestion would be to have an idea of exactly how you want the job to be done ahead of time so that they may bring the proper tools and materials. The TV looks great and my wife and I were very pleased with the results.

They did a great job and are going to come back and do some more work.

Fast, clean, friendly

Very prompt in their reply and flexible to work with my schedule, very good experience.

Karim installed a 65inch TV on the wall and did a fantastic job at a great price I would definitely hire him again

The representative was on time and very accomadating and the price was quite fair

High quality work at a fair price. Very professional and thorough.

Prompt efficient knowledgeable

He returned phone calls and called ahead when he could not make the appointment and rescheduled the appointment. He showed up at the appointment on time. All of the above reasons has made this experience great because I hate to deal with contractors who cannot or do not communicate well or have attitude issues.

Karim, was quick, professional and did a very good job all the way around. Instead of just taking the job and then finding out if the walls would hold the mount he made it a point to come look at the walls first and said he wouldn't attempt to hang the TV should the walls not be capable of supporting the television. That was a very professional and appreciated gesture that he did at no additional cost. I would definitely recommend Karim.