Empire Today - Tulsa

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Prompt professional service.

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Excellent workers, used care in moving heavy furniture.

I had vinyl tile installed in one bathroom and the kitchen and carpet installed in the dining room, living room, 3 bedrooms and hallway. I have received several compliments about the quality of the work and the carpet and tile. The work was done very well and the financing available made it a very good choice.

first try at the installation half of the carpet had forlift holes in it. rescheduled for later the same week to finish bit when they came the carpet was the wrong color. When they came back for the third time 2 weeks later there wasn't enough and the color was wrong again. They finally got it installed on the fourth trip, almost a month after the initial appointment.

The quoted 2 day job took a week because the first group was not given enough product to complete job. they were supposed to order more that day to finish in two days but I found they didn't order. It was just very unorganized and communication was very hard because only one of the 4 I worked with spoke very little English. They were great workers and I do love the floors. Also, they were supposed to remove kitchen laminate before laying new and they didn't do that. Hoping what we were thought were mold stands on original turns out not to be mold or we will have to remove new flooring.

We are having a problem getting the company to follow up on promised work.

Wrong flooring delivered and had to wait for reorder. First crew of 3 had no one who spoke any English. Finished job looks ok. Trash was left on the job and nails were thrown on the ground in the front yard near the front door steps. I had to miss 3 days of work trying to change my schedule to meet their schedule that kept changing.

They were professional and efficient. My floors look great!