Ty (Sales) Ty was great, he called, we told him we weren't ready to start our project, no pressure, he called back when we said we would be ready. Scott We talked with Scott about what we wanted, what was important to us, what we could afford. Scott listened and came up with a great design, detailed every line item for the entire project, was flexible on the payment schedule, told us how we could modify things as the project proceeded, which we did. Rob Rob was fantastic. He was at the site for the first day with the plumbing and electrical team, we walked through the entire project, they all listened to our ideas, took notes, and we all agreed on the plan, timeline, and budget. They got started the next day (Saturday). Rob was at the site almost every week, sometimes a couple of times within the week, to make sure the project was going as planned. He discussed with us things that were discovered about our old/unique kitchen, came up with a plan that we all agreed on, the changes were documented, and we both signed off on the change. Rob was always reassuring, always came by the house when we had questions or concerns, always returned our calls within the day (sometimes within the hour). Joe, Braden (electrical and plumbing), Steve (plaster and paint), Joe (tile), Gorge (fabricator), the demo crew The teams were all very professional, knowledgable, understood what the plan was, and did great quality of work. The first team, demolition, left no mess and were impressive on keeping debris organized & contained till it was picked up. Thank you Joe for working out our recirculating pump, works great! Materials All the products that Scott recommended were of a very high quality (cabinets, sink/faucet, back splash, etc.). He worked with us on selection and pricing of the floor tile and counter top. Conclusion We are very happy with the final design and quality, all on budget. Many thanks to Scott, Rob, the demolition crew, Joe & Braden, Joe (the tile man), and Steve (cabinets). Excellent finishing work.