Equal Rooter, LLC

If I could give zero stars I would Kevin is a con artist they were hired to refine my pipes. After the job was completed my sewer was still backing up he sent his son out he looked at the drain with a camera and saw a 5 inch gap that was not completed he said they would come back a week later to file it down or try to complete the relineing but no one showed up they gave me a new appointment last week and again no one showed up horrible business please don't use this company equal rooter

Equal rooter was great for me very professional company with polite and professional staff they took care of my problem immediately i would recommend equal rooter to everyone i know great job guys and thanks again

They fixed our clogged and broken sewer line in two places. They also replaced about 25 feet of old iron sewer pipe with PVC. They installed two clean outs. They dug down about 5 or 6 feet below grade to get access to our clogged pipe. Very professional, friendly, plumbers that go the extra mile. Good communication. They even fixed two of our sprinkler pipes for free. Will recommend to our friends.

If it was possible, I would give this company zero stars. They were very prompt in answering the service request, even before we had picked a specific company. They came out the same day, but after that everything went downhill. They used water pressure to clean the line. They also used water pressure to reverse clear the lines in the house. The pressure force cracked the base of the toilet. The floor was flooded and it also ran onto our laminate floor which caused it to warp. The drywall behind the toilet was also soaked. They did replace the toilet at no cost. The main line ran fine for less than a week, but six days later it was clogged again!! We attempted to contact them for three days without any callbacks. He only sent us a couple of text messages telling us that he would be out soon. We finally gave up and called another company. My warning to you.....DO NOT USE THIS COMPANY!!!

I called and he called me back. He said he would come to fix it. I told him I'm coming from Miami and he never showed up. I called him like 40-50 times. I made an appointment and he never answered or showed up. He treated me some super bad.

Kevin was communicative and professional every step of the way on a multi-project work order I submitted from an Inspection Report. His proposal was fairly priced and he offered a couple of additional services that were meaningful and not cited by the Inspector. In addition, Kevin made a special trip back to get a simple plumbing accessory I needed which I could have gone for myself . He could not complete one item on the checklist which I would never have known and he deducted that service from the invoice. Professional, honest, communicative.

I hired them to clear a drain but they did not come back to resolve a problem they created when they removed the toilet and did not screw the bolts correctly. Now I have the renters calling because the toilet is loose and not secure. I called Kevin the owner several times but NO response. Do use this company.

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On site within 30 minutes of calling @11:30pm on a weekend. The cost was reasonable, the service was professionally done. Would hire again and highly recommend.

Kevin and crew arrived early and completed the job as promised. I will use them again and again.

On time professional clean great price