Erazo Design And Build, LLC

I hate giving a one star! Erazo Design remodeled my master bathroom. The cabinets they built are beautiful. I love my remodel. Hereâ s the problemâ ¦.the medicine cabinet is coming out of the wall. According to the directions the insert should have been built out. It doesnâ t seem that is the answer. I say this bc the screws on the inside of the cabinet are coming out. We have tried to put them back in at an angle hoping to hit the woodâ ¦we are only hitting drywall. As a result the top of the medicine cabinet is leaning forwardâ ¦ therefore the door is not attaching as it should. I know it is a matter of time before the medicine cabinet comes out of the wall. I reached out to Miguel on a Monday & he stated he was slammed today but he could come out on Tuesday between 10:00-11:00. I said I will make it work. I rescheduled my work and waited on him until noon. I called and left him a message as well as textedâ ¦nothing. I called and left several messages/textsâ ¦nothing. Fast forward, I emailed the company and Pedro responded to send photos so they can bring what is needed when they come out. I sent photos backâ ¦.nothing. I have called Pedro and left messages w/ him and sent a follow up emailâ ¦nothing! I called Miguel again and left a message and sent a text asking him to text meâ ¦.nothing. I have given their information out to several friends looking to have work doneâ ¦. I know how far a recommendation goesâ ¦now I have to retractâ ¦ and I hate that. I not only trusted but also paid Erazo Design to complete a job & stand behind their work-now it appears I am out more money to have someone come out and fix what should have been done to begin with. So much for having them to remodel my secondary bathroom and kitchen. Knowing what I know now, I would not use them again. Not the type of customer service I would have expected from this company.

They were really good about showing us all the materials, making sure we were happy, and keeping us updated. I am very happy with my new kitchen.

Miguel was our general contractor on remodel of our basement. He and his crew did a great job digging out the crawl space and adding net new square space to our home. Miquel was honest, professional and always transparent on costs and project scope. I would highly recommend Miquel and team to anyone who is looking for remodel or new construction