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9 Years In Business

Company Details

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Contact

109 East 17th Street, Unit 4
Cheyenne, WY 82001
http://www.eureka24.co

Hours

  • Mon:
  • Tue:
  • Wed:
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Service Details

    Areas of Expertise

    • Computer Repair, Troubleshooting or Upgrades
    • Computer Repair, Troubleshooting or Upgrades - For Business
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    3.8
    32 Verified Reviews
    • 5
      20
    • 4
      2
    • 3
      4
    • 2
      0
    • 1
      6
    Showing 1-10 of 32 results
    4.5 Kevin J. Milford, CT
    9/17/2017

    0.50 Gordon B. Colorado Springs, CO
    3/11/2017

    I hired Eureka24 last August 2016 to maintain my computer for 3 years. Now (3/10/17) they seam to be out of business. Their site and phone number, although not the same as last year, is still available on Home Advisor, but do not work. They seem to have a French site that is still up and operational.

    4.5 Wallingford, PA
    11/20/2016

    punctual, knowledgable

    5.0 Cynthia S. Atlanta, GA
    11/6/2016

    Polite, courteous, on time, highly skilled, easy to understand.

    3.0 Novi, MI
    10/31/2016

    The salesperson called me very promptly to set up an appointment and took my credit card info over the phone. He said it was probably an internal battery problem which would need to be replaced. Gave me his phone # in case I had questions. I did. I called. I left messages. No call back. The tech did show up at the agreed upon time but found that the problem was not in internal battery. Wasn't anything he could repair so did a data dump on a flash drive. He tried calling Ryan to find out what else he wanted him to do in order to service my computer but had to leave multiple messages for him. He never got back to the tech while he was at my house waiting for further instruction. So I paid over $150.00 for a flash drive with data, which isn't as upsetting as never hearing back from the sales person. I had no problem with the tech. He was professional and knowledgeable. One of the reasons I left multiple messages for Ryan at Eureka was to make sure I did not buy a contract and that the charge to my card was a one time charge. Holding my breath that I don't have a recurring charge from them.

    0.50 Gerald B. Navarre Fl, FL
    10/16/2016

    Do not hire this firm. They charged my MasterCard $150.00 worked on and off for two evenings for over 6 hous by remote control and my computer is worse now than when they started. Added two programs I didn't ask for, messed up my wife's local account, deleted my Trend Micro account and now they want to come to my home. I am supposed to receive a phone call letting me know when they will have someone at my house. I'm not sure I want them in my house considering what has happened so far. If I do not hear from them I hope I can get a local company to restore my computer to where it was before they started "working" on it.

    4.0 Kenneth B. Santa Paula, CA
    8/27/2016

    They did the repair remotely. Harrison was very easy to work with. I would highly recommend them to anyone. Good job, well done!!

    0.50 Patrick K. Indianapolis, IN
    8/24/2016

    Good service for two days. But a bit pricy for two hours work.

    5.0 Allison L. Orange Park, FL
    8/20/2016

    Tech made sure problem was solved before leaving.

    1.0 Ed V. Kissimmee, FL
    8/15/2016

    Has been more than 3 weeks and my computer still have the same issue as day one. Once thing was for sure, they collected $150.00 with no issue. They sent a technician that took three hours to tell me what was wrong with my computer, the same issue a mentioned when I called to hire them.

    Photos

    Eureka24

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