Eureka24

3.95 | 32 Verified Ratings
Write a Review

Eureka24

3.95 | 32 Verified Ratings
Write a Review

888-217-7048

109 East 17th Street, Unit 4
Cheyenne, WY 82001
 
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Profile
Eureka24


Eureka24 Technical Support

Eureka24 is proud to provide consumers and small businesses with premium technical support services 24 hours a day. Our Microsoft Certified Technicians are available to solve various issues such as: malware & virus removal and protection, spam filtering, data recovery, software configuration, and more. We are proud to stand by our work with a 100% money back guarantee. Eureka24 is typically able to assist a customer right away by remotely connecting to a customers computer & repairing your PC or Mac remotely. This saves you time, but also money! If on-site technical support is required or preferred it is available as well.

Achievements

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Service Area

  • Houston
  • New York
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  • Columbia
  • Wichita
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  • Long Beach
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  • Corpus Christi
  • Jamaica
  • Topeka
  • Oakland
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  • Lubbock
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  • Erie
  • Wilmington
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  • Bronx
  • Reno
  • Pensacola
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  • Van Nuys
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  • Norfolk
  • Alexandria
  • Melbourne
  • Canton
  • Virginia Beach
  • Macon
  • Flint
  • Scottsdale
  • Newark
  • See All >

Services Offered

Audio/Visual & Computers
  • Computer Repair/Upgrade

Areas of Expertise

  • Computer Repair, Troubleshooting or Upgrades
  • Computer Repair, Troubleshooting or Upgrades - For Business

Product Brands Used

  • Norton by Symantec, McAfee, Avast, Avira, Eset, Malwarebytes, Defender Pro

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2014
Memberships & Affiliations
  • Microsoft Pinpoint Partner
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
Eureka24

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 32
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4.5   |  
Review by in Milford, CT
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0.5   |  03-11-2017
I hired Eureka24 last August 2016 to maintain my computer for 3 years. Now (3/10/17) they seam to be out of business. Their site and phone number, although not the same as last year, is still available on Home Advisor, but do not work. They seem to have a French site that is still up and operational.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Wallingford, PA
punctual, knowledgable

0 of 1 users found this review helpful.

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5.0   |  
Review by in Atlanta, GA
Polite, courteous, on time, highly skilled, easy to understand.

1 of 2 users found this review helpful.

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3.0   |  
Review by in Novi, MI
The salesperson called me very promptly to set up an appointment and took my credit card info over the phone. He said it was probably an internal battery problem which would need to be replaced. Gave me his phone # in case I had questions. I did. I called. I left messages. No call back. The tech did show up at the agreed upon time but found that the problem was not in internal battery. Wasn't anything he could repair so did a data dump on a flash drive. He tried calling Ryan to find out what else he wanted him to do in order to service my computer but had to leave multiple messages for him. He never got back to the tech while he was at my house waiting for further instruction. So I paid over $150.00 for a flash drive with data, which isn't as upsetting as never hearing back from the sales person. I had no problem with the tech. He was professional and knowledgeable. One of the reasons I left multiple messages for Ryan at Eureka was to make sure I did not buy a contract and that the charge to my card was a one time charge. Holding my breath that I don't have a recurring charge from them.

3 of 4 users found this review helpful.

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0.5   |  10-16-2016
Do not hire this firm. They charged my MasterCard $150.00 worked on and off for two evenings for over 6 hous by remote control and my computer is worse now than when they started. Added two programs I didn't ask for, messed up my wife's local account, deleted my Trend Micro account and now they want to come to my home. I am supposed to receive a phone call letting me know when they will have someone at my house. I'm not sure I want them in my house considering what has happened so far. If I do not hear from them I hope I can get a local company to restore my computer to where it was before they started "working" on it.

2 of 3 users found this review helpful.

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4.0   |  
They did the repair remotely. Harrison was very easy to work with. I would highly recommend them to anyone. Good job, well done!!

1 of 2 users found this review helpful.

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0.5   |  08-24-2016
Good service for two days. But a bit pricy for two hours work.

3 of 4 users found this review helpful.

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5.0   |  
Tech made sure problem was solved before leaving.

1 of 2 users found this review helpful.

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1.0   |  
Has been more than 3 weeks and my computer still have the same issue as day one. Once thing was for sure, they collected $150.00 with no issue. They sent a technician that took three hours to tell me what was wrong with my computer, the same issue a mentioned when I called to hire them.

3 of 4 users found this review helpful.

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Showing 1-10 of 32
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